Overview
Live Loyalty is a cool platform that helps you earn rewards for your everyday shopping. Basically, when you buy things you already love, you can also get points that can be turned into discounts or special deals. They partner with a bunch of different stores, making it easy for you to earn rewards from the places you shop at regularly. Plus, they offer a simple app to keep track of your points and the cool offers available to you. Whether you're grabbing coffee or shopping for clothes, Live Loyalty makes sure you get a little something back with each purchase!
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The description is based on the main services offered by the company, focusing on earning rewards and partnerships with stores to make it relatable for a consumer audience.
How to Get a Live Loyalty Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Live Loyalty subscription.
- Scroll down and tap on Report a Problem.
- Select Request a Refund from the options provided.
- In the description field, mention that the subscription renewed without prior notice and that the account was unused.
- Submit the request and wait for an email confirmation of your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Account.
- Tap on Purchase History.
- Locate the Live Loyalty transaction and tap on it.
- Select Refund and follow the prompts.
- In the reason field, emphasize that the subscription renewed without authorization.
If you purchased through the Live Loyalty website:
- Visit liveloyalty.com.
- Scroll down to the bottom of the page and click on Contact Us.
- Fill out the contact form with your account details and select Refund Request as the subject.
- In the message box, state that the recent charge was unauthorized and your account remains unused.
- Ensure you provide your account email and any relevant transaction details.
- Submit the form and await a response from customer support.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity section.
- Find and click on the Live Loyalty transaction.
- Click on Report a problem.
- Select Request a Refund and specify your reason.
- Mention that the subscription was auto-renewed without your consent.
- Click Continue to submit your request for processing.
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Tips and Tricks for Getting a Live Loyalty Refund
- Document Everything: Keep a detailed record of your transactions and communications with customer service.
- Be Polite but Firm: Start with a friendly tone but assert your rights clearly.
- Use Specific Language: Mention exact amounts and dates in your request for a refund.
- Escalate Quickly: If you don’t get a response within a few days, escalate to a supervisor.
- Leverage Social Media: Tweet or post on Facebook tagging the company for quicker responses.
- Time Your Requests: Contact them during peak hours when customer service is more attentive.
- Offer a Reason: Provide a valid reason related to service failure or dissatisfaction to justify your request.
- Stay Persistent: Don’t hesitate to follow up frequently if initial attempts fail.
- Use Templates: Find refund request templates online and customize them for your situation.
- Seek Help from Consumer Advocates: Mention your willingness to escalate to consumer protection agencies if needed.
- Cross-Reference Experiences: Dialog from other users who have successfully received refunds for additional tactics.
Why Do People Request Refunds from Live Loyalty
- Service not delivered as promised
- Technical issues with the platform
- Unauthorized charges on account
- Account closure before rewards can be redeemed
- Difficulty in contacting support for assistance
- Change in personal circumstances (e.g. loss of job)
- Misleading information about membership benefits
- Duplicate charges for same service
- Points expiration without notification
- Inability to access account or rewards
Live Loyalty Refund Script
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Dear Live Loyalty Team,
I hope this message finds you well. I am writing to request a refund due to a billing issue I encountered. I noticed an unexpected charge on my account that I did not authorize. I believe this may have been a mistake, and I would appreciate your assistance in resolving it.
Thank you for your attention to this matter. I look forward to your prompt reply.
Best regards,
Live Loyalty Refund Policy
Live Loyalty offers a 30-day money-back guarantee for all purchases, allowing customers to request a refund within this period if they are not satisfied with their order. Refund requests must be made through their customer service, and conditions may apply based on the specific product.
The Easiest Way to Get a Live Loyalty Refund
If you’re frustrated trying to get a refund from Live Loyalty—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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