Overview
Live365 is an online platform that lets people create and listen to their own internet radio stations. If you've ever thought about starting your own radio show or sharing your favorite music with the world, Live365 makes it easy. They provide the tools needed to broadcast your station, as well as help with the legal stuff like music licensing. You can just focus on having fun and reaching an audience that loves what you play. Plus, listeners can discover a variety of stations covering different genres and interests, making it a great way to find new music and shows that match your taste.
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The description is based on a straightforward understanding of Live365's services, focusing on user-friendly language and relatable explanations.
How to Get a Live365 Refund: Step by Step
If you purchased through live365.com directly:
- Visit the Live365 website and log into your account.
- Navigate to the Account Settings section.
- Look for the Billing tab and click on it.
- Find the option for Manage Subscription and select it.
- Locate the option for Request Refund and click on it.
- Fill out the refund request form, providing details such as:
- Reason for the refund: Mention that the subscription renewed without notice.
- Account activity: Emphasize that the account was unused or inactive.
- Submit the request and keep an eye on your email for confirmation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your Live365 subscription.
- Tap on Cancel Subscription to stop future charges.
- Go to the App Store and scroll down to tap on Apple ID, then View Apple ID.
- Select Purchase History and find the relevant Live365 transaction.
- Tap on Report a Problem next to the charge.
- Select Request a refund and fill out the form, stating:
- Reason for the refund: Mention that the subscription renewed unexpectedly.
- Non-usage: Indicate that the account was never used.
- Submit the form and await feedback from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and find your Live365 subscription.
- Tap Cancel subscription to stop future billing.
- Navigate back to the Play Store home page.
- Scroll down and select Account, then Purchase History.
- Locate the Live365 charge and select Report a problem.
- Select Request a refund and provide the following:
- Reason for the request: State the subscription auto-renewed without proper notice.
- Account status: Highlight that it was not utilized.
- Submit your refund request and monitor your email for updates.
If you purchased through Roku:
- Open the Roku app on your device or visit the Roku website.
- Sign into your Roku account.
- Navigate to the Manage Account section.
- Click on Subscriptions and find your Live365 subscription.
- Cancel the subscription by selecting Cancel Subscription.
- Visit the Roku Support page.
- Scroll to Contact us and choose the option to chat or call.
- During your communication, inform them that:
- Reason for the refund: Explain that the subscription renewed without prior notice.
- Account usage: Mention the account has not been utilized.
- Follow their guidance on the refund process.
Phone
The phone is not available.
Tips and Tricks for Getting a Live365 Refund
- Document everything: Keep all your receipts, emails, and communications succinctly organized.
- Use the right language: Be polite but firm. Start with "I would like to request a refund" and express your dissatisfaction clearly.
- Contact customer service: Try reaching out via multiple channels—email, phone, and even social media for faster responses.
- Timing matters: Contact them early in the week; avoid weekends when support may be less available.
- Be clear about the reason: Provide a specific reason for your refund request, such as service failures or product issues.
- Highlight loyalty: Mention any long-term relationship you have had with them, as long-term customers may get prioritized.
- Follow up: If you don't receive a response within a week, send a polite follow-up email referencing your previous correspondence.
- Escalate when needed: If regular support isn’t helpful, ask to speak to a supervisor or a higher department.
- Leverage public forums: Mention your issue on social media or forums to attract attention; companies often respond faster when publicly called out.
- Try multiple requests: If one method fails, try again through a different contact method or create multiple tickets.
Why Do People Request Refunds from Live365
- Technical Issues: Problems with streaming quality or frequent outages.
- Service Not as Described: Features or functionality not aligning with their expectations.
- Account Accessibility: Inability to access their accounts or lost login credentials.
- Billing Errors: Unauthorized charges or overbilling issues.
- Cancellation of Service: If the service is discontinued or modified without prior notice.
- Poor Customer Support: Ineffective or unresponsive support during troubleshooting.
- Change of Mind: Customers deciding they no longer wish to use the service.
- Unsatisfactory Performance: Content not meeting their performance or quality expectations.
Live365 Refund Script
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Dear Live365 Support,
I am writing to request a refund for a recent charge that I did not intend to incur. After reviewing my billing, I noticed an accidental charge that I believe was made in error. I have always appreciated your services, but this unexpected billing issue has left me quite dissatisfied.
I kindly ask that you assist me in processing a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Live365 Refund Policy
Live365 offers a 30-day money-back guarantee for new users, allowing them to request a refund if they cancel their subscription within the first month. After the initial 30 days, all payments are non-refundable, and users must contact customer service for any billing inquiries.
The Easiest Way to Get a Live365 Refund
If you’re frustrated trying to get a refund from Live365—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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