Overview
LoopNet is an online platform where you can find and list commercial real estate properties. Whether you're looking to buy, sell, or lease properties like offices, retail spaces, or warehouses, LoopNet makes it easy. You can explore a wide variety of listings with simple filters so you can find exactly what you need. They also offer tools to help you connect with real estate professionals, see property values, and get insights into market trends, making it a helpful resource for anyone interested in commercial real estate.
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The description is based on a straightforward overview of LoopNet's services and features, tailored to be easy to understand for a consumer audience.
How to Get a LoopNet Refund: Step by Step
If you purchased through LoopNet directly:
- Go to the LoopNet website: loopnet.com.
- Log in to your LoopNet account using your email and password.
- Navigate to Account Settings by clicking on your profile icon in the top right corner.
- Select Billing Information from the menu options.
- Look for the section labeled Subscription Details.
- Find the Request Refund button and click on it.
- Fill out the refund request form with the necessary details, emphasizing that the subscription renewed without your notice.
- Submit the form and ensure an automated confirmation appears on the screen.
- Check your email for any follow-up communication from LoopNet regarding your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate your LoopNet subscription in the list.
- Tap on Report a Problem next to the LoopNet subscription.
- Choose Request a Refund from the options provided.
- In the description, mention that the account was unused since renewal to strengthen your case.
- Submit your request and check your email for confirmation of your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the top left corner.
- Go to Subscriptions.
- Find your LoopNet subscription and select it.
- Scroll down and tap on Cancel Subscription.
- After cancellation, you will see an option to Request a Refund. Tap on it.
- Explain your reason, stating that you were not intending to renew the subscription and would like a refund.
- Complete the refund request and monitor your email for updates.
Tips and Tricks for Getting a LoopNet Refund
- Document Everything: Keep a clear record of all transactions, communications, and any promises made by customer service.
- Be Polite but Firm: Use a respectful tone in your correspondence, but be assertive about your request for a refund.
- Know the Right Department: Contact the billing or customer service team directly, ensuring you reach the right people quicker.
- Use Social Media: If you're not getting results via email or phone, try reaching out on LoopNet's social media channels, as they often prioritize public inquiries.
- Escalate When Necessary: If the initial representative can't help, politely ask to speak to a supervisor or manager.
- Timing is Key: Reach out during business hours and avoid weekends or holidays when staff may be limited.
- Frame Your Request: Use phrases like "I believe I am entitled to a refund due to..." to assert your stance confidently.
- Be Persistent: If you don’t get a response, follow up every few days to keep your request on their radar.
- Utilize Online Reviews: Mention positive or negative reviews on forums if necessary to encourage action on your request.
- Leverage Community Support: Share your situation on relevant online forums to find others who might have successfully navigated a refund with LoopNet.
Why Do People Request Refunds from LoopNet
- Incorrect Property Listings - Properties not matching descriptions or visuals.
- Subscription Issues - Inadvertent renewal charges or unauthorized subscriptions.
- Technical Problems - Website glitches or inaccessible accounts preventing access to listings.
- Misleading Pricing - Unexpected fees or unclear pricing structures.
- Poor Customer Support - Inability to resolve issues effectively with customer service.
- Change of Mind - Users deciding they no longer need the service.
- Inaccurate Market Data - Reliance on outdated or incorrect market analysis tools.
- Cancellation of Listings - Properties being delisted after payment.
- Advertising Ineffectiveness - Unfulfilled results from paid advertising services.
- Miscommunication on Services - Expectations not aligning with provided services.
LoopNet Refund Script
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Dear LoopNet Support,
I hope this message finds you well. I am writing to address a recent billing issue I encountered with my account. I noticed an accidental charge that I believe was made in error. After reviewing my account activity, I am not satisfied with this transaction and would like to request a refund.
I appreciate your understanding and support in resolving this matter promptly. Thank you for your assistance.
Best regards,
LoopNet Refund Policy
LoopNet typically does not offer refunds on subscriptions once they are activated. Users can cancel their subscription at any time, but they will not receive a refund for any unused portion of the subscription.
The Easiest Way to Get a LoopNet Refund
If you’re frustrated trying to get a refund from LoopNet—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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