Overview
Lorenzo International is a cool company that helps people send packages and gifts all around the world. They make shipping easy by taking care of everything from picking up your items to safely delivering them, no matter where they need to go. Whether you're sending something small or a big shipment, they offer different options to fit your needs. Plus, they provide tracking so you can see exactly where your package is at all times. Basically, if you want to send something internationally, Lorenzo International is here to make that process smooth and stress-free!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on an overview of the services provided by Lorenzo International, aiming to communicate their offerings in a simple and relatable way for consumers.
How to Get a Lorenzo International Refund: Step by Step
If you purchased through Lorenzo International Website:
- Visit the Lorenzo International website at lorenzo-international.com.
- Scroll to the bottom of the homepage and click on ‘Contact Us’.
- In the contact form, fill out your details, including:
- Your full name
- Your email address
- The membership or subscription ID
- The reason for the refund request
- In the message box, mention key points such as:
- “I was charged unexpectedly for my membership renewal.”
- “The account has not been actively used.”
- Submit the form and wait for a confirmation email.
- Follow up if you do not receive a response within 7 business days.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity section and find the transaction related to Lorenzo International.
- Click on the transaction and select Report a problem.
- Choose Request a Refund.
- In the description, include phrases like:
- “I did not authorize this recurring charge.”
- “This service was not utilized.”
- Submit your request and monitor your email for updates.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon at the top right corner.
- Select Payments & subscriptions, then Subscriptions.
- Find your Lorenzo International subscription and tap on it.
- Select Cancel subscription.
- After cancellation, navigate back to Subscriptions and select Report a problem next to your subscription.
- Use messaging like:
- “I didn’t intend to renew my subscription.”
- “I was billed for a service I haven't used.”
- Follow the prompts to submit your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the settings menu.
- Select Subscriptions.
- Find the Lorenzo International subscription and tap on it.
- Select Cancel Subscription.
- Open the App Store, scroll down, and tap on Your Account at the top right.
- Tap on Purchased, locate the Lorenzo International purchase, and tap Report a Problem.
- Message ideas include:
- “This charge was made without my consent.”
- “The account remains unused for the billing period.”
- Submit your issue to request a refund.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Lorenzo International Refund
- Document Everything: Take screenshots of your order, confirmation emails, and any correspondence.
- Be Polite but Firm: Use courteous language, but stand your ground when discussing your request.
- Escalate Promptly: If initial representatives can’t help, ask for a supervisor or manager immediately.
- Use Social Media: Politely tag the company on platforms like Twitter or Facebook; this often gets quicker responses.
- Know Your Rights: Familiarize yourself with consumer rights relevant to your transaction to strengthen your position.
- Timing is Key: Contact them early in the day or week for better chances of speaking to someone who can assist.
- Follow Up Regularly: Keep the pressure on by checking in regularly, ideally every few days.
- Use Specific Language: Reference any specific laws or company policies that support your case.
- Propose a Solution: Offer a clear, reasonable solution, such as a full refund or store credit.
- Feedback Forms: Fill out any online feedback forms regarding your experience; this can draw attention to your case.
- Personalize Your Message: Share your story to add emotional weight; this can sometimes elicit a more sympathetic response.
- Keep Records: Maintain a log of all call times, representatives’ names, and details discussed.
Why Do People Request Refunds from Lorenzo International
- Product not as described - Items received differ from what was advertised.
- Defective merchandise - Products arrived damaged or not functioning.
- Delayed shipping - Orders not delivered within promised timeframes.
- Wrong item sent - Customer received a different product than ordered.
- Size or fit issues - Apparel does not match size specifications provided.
- Change of mind - Customer no longer wants the product after purchase.
- Customer service dissatisfaction - Poor support leads to refund requests.
- Unclear return policy - Confusion over terms results in refund requests.
- Subscription cancellation - Customers wish to cancel recurring payments.
- Unfulfilled guarantees - Products did not meet advertised promises or warranties.
Lorenzo International Refund Script
Script
Copy
Dear Lorenzo International Team,
I am writing to address a billing issue I encountered with my recent charge. I was unexpectedly billed for a service I did not intend to purchase, and upon reviewing my account, I believe this was an error.
I kindly request a refund for this accidental charge. I have always appreciated your services and hope to resolve this matter quickly.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Lorenzo International Refund Policy
Lorenzo International offers a 14-day return policy on most items, allowing customers to return products for a refund as long as they are in original condition and packaging. Refunds are processed back to the original payment method, and certain items may be exempt from the return policy.
The Easiest Way to Get a Lorenzo International Refund
If you’re frustrated trying to get a refund from Lorenzo International—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
