Overview
Lumen Kind is a friendly online shop that specializes in making your home feel cozy and beautiful with a variety of handcrafted candles, natural wellness products, and delightful gifts. They focus on creating a warm atmosphere through their unique scents, using high-quality ingredients that are kind to both you and the environment. Whether you're looking to unwind after a long day with a soothing candle, or need a thoughtful gift for a friend, Lumen Kind has something special for everyone.
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The description is based on Lumen Kind's offerings found on their website, focusing on their candle products and wellness items.
How to Get a Lumen Kind Refund: Step by Step
If you purchased through Lumen Kind’s website directly:
- Visit lumenkind.com and log into your account.
- Go to the Account Settings section.
- Select Billing History.
- Locate the transaction you want a refund for and click on Details.
- Click on the Request Refund button.
- In the message field, mention that you are seeking a refund because the subscription renewed without notice.
- Submit your request and check your email for confirmation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find Lumen Kind in the list and tap it.
- Click on Cancel Subscription and confirm.
- After cancellation, go to reportaproblem.apple.com.
- Sign in with your Apple ID and click on I’d like to > Request a refund under the Lumen Kind transaction.
- State that the subscription was unused and request a refund.
- Submit your request and check your email for updates.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Tap on Lumen Kind.
- Click Cancel Subscription to stop future charges.
- Open Google Play Help website.
- Scroll down to the Request a refund section and click it.
- Fill in the required fields and specify that the account was unused.
- Submit your request and monitor your email for confirmation.
If you purchased through Amazon:
- Visit the Amazon.com website and log into your account.
- Go to Your Orders.
- Find the Lumen Kind order in the list.
- Click on Problem with order?.
- Choose Request a refund from the drop-down menu.
- In the description, explain that the subscription renewed without notice.
- Submit your request for a refund and check your email for updates.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity in the top menu.
- Find the Lumen Kind transaction.
- Click on it to view the transaction details.
- Click Report a Problem.
- Select Refund and proceed.
- In your message, mention that you did not authorize the renewal.
- Submit your request and keep an eye on your email for follow-up.
Phone
The phone is not available.
Tips and Tricks for Getting a Lumen Kind Refund
- Document Everything: Keep records of all communications and any relevant order details.
- Be Clear and Polite: Start your request with a friendly tone to make it easier for customer service to help you.
- Use Specific Language: Mention the exact product and reason for the refund to avoid vague responses.
- Contact During Off-Peak Hours: Try reaching out early in the morning or late in the evening for quicker responses.
- Leverage Social Media: If you’re not getting results, post your issue on Twitter or Facebook to gain visibility.
- Escalate Strategically: If initial responses are unsatisfactory, ask to speak to a supervisor or request a formal escalation.
- Highlight Timing: Mention any time-sensitive reasons for needing the refund quickly.
- Emphasize Customer Loyalty: State how long you’ve been a customer, which may influence their decision.
- Follow-Up Regularly: Don’t hesitate to check in if you don’t receive timely updates on your request.
- Be Prepared to Be Persistent: Don’t give up easily; persistence can often lead to better outcomes.
Why Do People Request Refunds from Lumen Kind
- Product did not meet expectations
- Received wrong item
- Order was damaged during shipping
- Allergy concerns with ingredients
- Product expired before use
- Change of mind after purchase
- Defective product
- Shipping delays beyond promised timeframe
Lumen Kind Refund Script
Script
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Hello Lumen Kind Team,
I hope this message finds you well. I am writing to address a billing issue I recently experienced. I noticed an accidental charge on my account that I did not intend to authorize.
Given my dissatisfaction with this situation, I kindly request a refund for the unintended charge. I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you for your assistance.
Best regards,
Lumen Kind Refund Policy
Lumen Kind offers a 30-day satisfaction guarantee for their products, allowing customers to return items within this period if they are not completely satisfied. Refunds are processed once the returned products are received and inspected.
The Easiest Way to Get a Lumen Kind Refund
If you’re frustrated trying to get a refund from Lumen Kind—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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