Overview
Luna Daily is all about making self-care fun and effortless. They offer a range of clean, skin-friendly products designed specifically for intimate care, like soothing washes and hydrating oils. Think of it as a friendly toolkit for your most private areas, helping you feel fresh and confident every day. They also focus on breaking the stigma around these types of products, making it easy to talk about and take care of your body. Plus, everything is formulated with natural ingredients, so you can feel good about what you're using. It’s like having a little spa in your bathroom, tailored just for you!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the services provided by Luna Daily, highlighting their focus on intimate care and clean ingredients in a straightforward manner.
How to Get a Luna Daily Refund: Step by Step
If you purchased through luna-daily.com:
- Go to luna-daily.com and log in to your account.
- Navigate to the Account Settings section.
- Click on Billing or Subscriptions.
- Select the membership or subscription you wish to refund.
- Look for an option to Request a Refund or Contact Support.
- If you choose to contact support, draft a message and include the following:
- State that the subscription renewed without notice.
- Mention any issues you experienced with the service.
- Emphasize if the account was unused during the billing period.
- Submit your message and await a response.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the luna-daily subscription.
- Select Cancel Subscription (if necessary) and follow the prompts.
- Go to reportaproblem.apple.com to request a refund.
- Log in with your Apple ID, find your purchase, and click on Report a Problem.
- Choose the reason for your refund, such as an unwanted renewal or service issues.
- Submit your refund request and wait for confirmation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select Payments & Subscriptions.
- Tap Subscriptions and find luna-daily.
- Tap on Cancel Subscription.
- Open play.google.com on a browser and log in to your account.
- Locate the transaction related to luna-daily and click on it.
- Select Request a Refund and choose the reason, such as didn't recognize the charge.
- Complete the form and submit your request.
If you purchased through Roku:
- Visit my.roku.com and log in to your account.
- Click on Manage Account.
- Go to the Billing Information section.
- Locate the luna-daily subscription and select it.
- Click on Cancel Subscription (if necessary).
- Go to the Contact Us page for Roku support.
- Submit a ticket or start a chat, mentioning the unwanted renewal.
- State that you would like a refund and describe any service issues.
Phone
The phone is not available.
Tips and Tricks for Getting a Luna Daily Refund
- Document everything: Keep detailed records of all your transactions, including receipts and communication.
- Be polite but firm: Start your conversation with a friendly tone, but clearly state your expectation for a refund.
- Use specific language: Mention the product, order number, and your reason for the refund succinctly.
- Contact customer service during off-peak hours: Try reaching out early in the morning or late at night to avoid long wait times.
- Leverage social media: If initial attempts fail, post on their social media channels for public visibility which can prompt faster responses.
- Escalate the issue: If you're not getting anywhere, ask to speak to a supervisor or a higher-level customer service representative.
- Set a deadline: In your communication, mention you expect a resolution by a certain date, which creates urgency.
- Follow up consistently: If you don’t hear back in a few days, send a polite follow-up email or message.
- Utilize consumer protection agencies: If all else fails, threaten to report them to the Better Business Bureau or a consumer protection agency.
- Share your experience: After receiving your refund, consider sharing your successful strategy online to help others.
Why Do People Request Refunds from Luna Daily
- Product quality issues - customers experience dissatisfaction with the effectiveness.
- Incorrect items received - items delivered do not match what was ordered.
- Damaged goods - products arrive in a damaged or unusable condition.
- Shipping delays - orders take longer than expected to arrive.
- Changed mind - customers decide they no longer want the product after purchase.
- Subscription cancellation - users wish to cancel their subscription and seek refunds for unused products.
- Allergic reactions - adverse reactions to ingredients in the products.
- Not as described - the product does not meet the expectations set by online descriptions.
- Service issues - problems with customer service lead customers to request refunds.
- No response from support - lack of communication leading to dissatisfaction and refund requests.
Luna Daily Refund Script
Script
Copy
Hello Luna Daily Team,
I hope this message finds you well. I'm reaching out regarding a recent billing issue I encountered. It appears I was inadvertently charged for a subscription I no longer intended to keep. I have always appreciated your products, but unfortunately, this charge has left me quite dissatisfied.
Could you please assist me in processing a refund for this charge? I would greatly appreciate your help in resolving this matter.
Thank you for your attention to this request.
Best regards,
Luna Daily Refund Policy
Luna Daily offers a 30-day satisfaction guarantee on their products. If you are not completely satisfied, you can return the unused product within 30 days for a full refund.
The Easiest Way to Get a Luna Daily Refund
If you’re frustrated trying to get a refund from Luna Daily—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.