How to Get a Mag Customer Service Refund

If you purchased through magcustomerservice.com:

1. Visit magcustomerservice.com.
2. Scroll to the footer and click on Contact Us.
3. Choose the appropriate contact method:
• If using Email, select Customer Service Email.
• If using Phone, call the Customer Service Number.
4. Prepare your account information, including your membership ID and payment details.
5. Clearly state your intention to request a refund. Consider using phrases like:
• "My subscription renewed without my consent."
• "I have not used the service in over a month."
6. Specify the amount you are requesting to be refunded.
7. If contacted via email, include supporting details such as:
• Date of the transaction.
• Any relevant correspondence regarding billing.
8. Submit your request and await a response from customer service.

If you purchased through Roku:

1. Open the Roku device.
2. Navigate to Settings from the main menu.
3. Select Account, then Manage Account.
4. Go to Purchases and locate the subscription.
5. Select Cancel Subscription if applicable.
6. To request a refund, go to the Roku Support page on your browser.
7. Choose Contact Us from the options provided.
8. Follow the prompts to submit a refund request, using points like:
• "The subscription was not authorized."
• "I am requesting a refund due to unexpected charges."
9. Provide necessary details such as account email and transaction date.
10. Await confirmation of your refund request via email.

If you purchased through Apple:

1. Open the Settings app on your iPhone or iPad.
2. Tap your Apple ID at the top of the screen.
3. Select Subscriptions.
4. Find the subscription to which you wish to request a refund.
5. Tap on it and select Cancel Subscription.
6. Open the App Store app.
7. Tap your profile picture in the top right corner.
8. Scroll down and select Account Settings.
9. Tap on Purchase History, find the transaction, and select it.
10. Request a refund using phrases like:
• "The charge was not authorized."
• "The service was not as described, and I did not use it."
11. Submit the request and await the confirmation email from Apple.

If you purchased through Google Play:

1. Open the Google Play Store app.
2. Tap on your profile icon in the top right corner.
3. Select Payments & subscriptions.
4. Choose Subscriptions and find the relevant subscription.
5. Tap Cancel Subscription to proceed.
6. To request a refund, navigate back to Payments & subscriptions.
7. Select Purchase History and find the transaction.
8. Tap on it and choose Report a Problem.
9. Use language such as:
• "I was charged unexpectedly for this subscription."
• "I did not use this service at all."
10. Complete the form and submit your refund request.
11. Monitor your email for updates on your refund status.