Overview
Make Space Storage is a friendly and convenient storage solution for anyone who needs extra space. They offer different types of storage units where you can safely keep all sorts of things, from seasonal items to furniture. You can easily rent a unit that fits your needs, and the best part is you can access your belongings whenever you want. The company also provides helpful features like climate-controlled units to protect your items and easy online management for rental agreements and payments. Whether you’re moving, decluttering, or just need some extra room, Make Space Storage makes storing your stuff simple and stress-free.
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The description is based on a straightforward overview of the services provided by Make Space Storage, focusing on approachable language suitable for everyday consumers.
How to Get a Make Space Storage Refund: Step by Step
If you purchased through MakeSpaceStorage.ca:
- Visit the MakeSpace Storage website at makespacestorage.ca.
- Scroll to the bottom of the page and click on ‘Contact Us’ in the footer.
- Choose ‘Customer Support’ from the contact options provided.
- Select the ‘Billing’ category in the support menu.
- Click the ‘Email Us’ option to open the contact form.
- In the form, enter your account information and select the type of issue as ‘Refund Request’.
- In the message area, state that your subscription renewed without notice and request a refund.
- Submit the form and wait for a response via email.
- If you do not receive a response within a week, consider following up with another email referencing your previous request.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on ‘Activity’ at the top of the page.
- Locate the transaction for MakeSpace Storage and click on it.
- Click on ‘Report a problem’ to start the dispute process.
- Select ‘I want to request a refund’ as the reason.
- In the description, mention that the subscription auto-renewed without prior notification.
- Submit your refund request and monitor your email for updates from PayPal.
If you purchased through a Credit Card:
- Call your credit card provider’s customer service number.
- Provide them with your card details and the specific transaction for MakeSpace Storage.
- Request to dispute the charge, stating that you didn’t consent to the renewal.
- Emphasize that you were unaware of the renewal and the service was unused since the charge.
- Follow their instructions to complete the dispute process. They may require written confirmation later.
If you purchased through a Mobile Payment Service (e.g., Apple Pay, Google Pay):
- Open the app for the mobile payment service you used.
- Navigate to your transaction history or account activity.
- Find the transaction for MakeSpace Storage and tap on it.
- Select the option to dispute the charge or request a refund.
- In your message, indicate that the subscription renewed without notice.
- Submit your request and be prepared to provide any additional information they ask for.
Phone
The phone is not available.
Tips and Tricks for Getting a Make Space Storage Refund
- Document Everything: Keep records of all communications with Make Space, including emails and call logs.
- Be Polite but Firm: Use a respectful tone while clearly stating your case; it can foster a more positive response.
- Present Your Case Clearly: Summarize your issues succinctly and provide any evidence to support your request.
- Use Specific Language: Reference specific dates and details to make your case more compelling.
- Escalate Quickly: If the first representative can't help, ask to speak to a manager or supervisor immediately.
- Leverage Social Media: Post your concerns on platforms like Twitter or Facebook to reach wider attention, but keep your message professional.
- Timing Matters: Call early in the day or right after opening hours when representatives are less busy.
- Use Reviews: Mention online reviews or other users' experiences to back up your claims if applicable.
- Be Persistent: If you don’t get a response, follow up regularly without being overly aggressive.
- Know Your Rights: Familiarize yourself with consumer rights in your area, and mention them if necessary.
Why Do People Request Refunds from Make Space Storage
- Cancellation of storage unit: Customers often change their mind.
- Unsatisfactory service: Poor customer service experiences can lead to refund requests.
- Inadequate storage space: The unit may not meet the customer's expectations for size.
- Hidden fees: Unexpected charges may cause frustration and the desire for a refund.
- Accessibility issues: Difficulty accessing stored items can prompt refund requests.
- Damaged belongings: Items stored may be damaged due to insufficient facility conditions.
- Poor cleanliness: Lack of cleanliness in the storage facility can lead to dissatisfaction.
- Location issues: The storage facility may not be conveniently located.
- Contract disputes: Misunderstandings about terms and conditions can lead to cancellations.
- Better alternative found: Customers might find a more suitable storage solution elsewhere.
Make Space Storage Refund Script
Script
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Dear Make Space Storage Team,
I hope this message finds you well. I am writing to address a billing issue that has recently come to my attention. I noticed an accidental charge on my account that I believe was made in error. I would greatly appreciate your assistance in resolving this matter.
Could you please initiate a refund for the incorrect charge? Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
[Your Name]
Make Space Storage Refund Policy
Make Space Storage offers a straightforward refund policy that allows customers to cancel their storage unit reservation up to 24 hours before the planned move-in date for a full refund. If a cancellation occurs after this period, a non-refundable fee may apply depending on the specific circumstances of the booking.
The Easiest Way to Get a Make Space Storage Refund
If you’re frustrated trying to get a refund from Make Space Storage—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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