Overview
Mojo Emails is a cool service that helps businesses send amazing email campaigns. They create eye-catching email designs that grab attention and can also help with writing content that connects with readers. Plus, they make it super easy for businesses to manage their email lists, so they can reach the right people at the right time. Basically, if a company wants to keep in touch with customers or promote their offers through email, Mojo Emails has all the tools and support they need!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward understanding of Mojo Emails' services, aiming to simplify their offerings for a general audience.
How to Get a Mojo Emails Refund: Step by Step
If you purchased through Mojo Emails directly:
- Visit the Mojo Emails website and scroll to the bottom of the page.
- Click on the "Contact Us" link in the footer.
- Fill out the contact form with your details:
- Your full name
- Your email address
- Your membership details (include subscription type and payment date)
- Request a refund clearly in the message area.
- Explain that the subscription renewed without notice if applicable.
- Mention if your account has been unused during the subscription period.
- Submit the form and retain a copy of your message.
- Wait for a response, which may take a few days.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity section.
- Find and click on the transaction related to Mojo Emails.
- Select Report a Problem to open a dispute.
- Choose Item Not Received if applicable, or Unauthorized Transaction for incorrect charges.
- In the dispute details, mention that the subscription renewed without notice and you did not intend to continue.
- Submit the dispute and monitor for updates.
If you purchased through a credit card:
- Contact your credit card issuer's customer service department.
- Explain that you want to file a chargeback for the transaction related to Mojo Emails.
- Mention the charge was for a subscription that renewed without notice.
- Provide necessary transaction details (such as date and amount) as requested.
- Follow any additional instructions given by the credit card representative.
- Make sure to ask for a confirmation number for your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your profile icon in the upper right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Select Mojo Emails.
- Tap on Report a problem at the bottom.
- Choose an option that best describes your issue.
- In the message box, state that the subscription renewed without notification or that you did not intend to renew.
- Submit your request and await a response.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on Mojo Emails.
- Tap on Cancel Subscription if you have not done this yet.
- After cancellation, go back and tap on Report a Problem if it appears.
- Provide details about the transaction and state that you want a refund because the renewal occurred without notice.
- Follow the prompts to complete your request.
Phone
The phone is not available.
Tips and Tricks for Getting a Mojo Emails Refund
- Start your request with a clear and concise subject line like "Request for Refund for [Your Order Number]".
- Be polite and professional in your initial message to set a positive tone.
- Clearly state your reason for the refund, citing specific issues you’ve encountered.
- Include all relevant information: order number, purchase date, and account email.
- Utilize emphasizing language to stress how the product/service didn’t meet your expectations.
- If your first request is ignored, follow up after 3-5 days with a short, polite reminder.
- Consider using a different communication channel (e.g., social media, live chat) after email attempts fail.
- If necessary, escalate by addressing your query to a specific manager or department if contact information is available.
- Mention other users' positive experiences with refunds to build credibility in your request.
- Express your intention to share your experience publicly if the issue isn't resolved, which can prompt faster action.
- Always keep a record of communication for your reference and assertiveness.
- Be patient but remain persistent—sometimes it takes multiple attempts.
Why Do People Request Refunds from Mojo Emails
- Product not as described - Customers feel the service does not match the promotion.
- Technical issues - Users face persistent problems with the platform.
- Unsatisfactory results - Lack of improvement in email campaign performance.
- Difficulty in usage - Users find the interface confusing or unhelpful.
- Customer service issues - Long response times or unhelpful support interactions.
- Breach of terms - Services not delivered as agreed upon in terms and conditions.
- Accidental purchase - Customers mistakenly buy a subscription or service.
- Duplicate charges - Unexpected multiple billing cycles or charges.
- Change of mind - Customers decide they no longer need the service.
- Refund policy dissatisfaction - Confusion or disagreement with the stated refund policy.
Mojo Emails Refund Script
Script
Copy
Dear Mojo Emails Team,
I hope this message finds you well. I am writing to address a billing issue I experienced recently involving an accidental charge to my account. I did not intend to incur this fee, and I believe it was an error.
Given the circumstances, I would appreciate it if you could process a refund at your earliest convenience. I have always valued your service and hope to continue using it without any issues.
Thank you for your understanding and prompt attention to this matter.
Best regards,
Mojo Emails Refund Policy
Mojo Emails offers a 30-day money-back guarantee for their subscription plans. If customers are not satisfied with the service within this period, they can request a full refund by contacting customer support.
The Easiest Way to Get a Mojo Emails Refund
If you’re frustrated trying to get a refund from Mojo Emails—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.