Overview
Mojo Latin is a fun and vibrant place where you can dive into the lively world of Latin dance and culture. They offer a variety of dance classes specifically focused on styles like salsa, bachata, and merengue. Whether you're a complete beginner or looking to sharpen your skills, there’s a class for everyone. Besides dance lessons, they often host exciting social events and dance parties, allowing you to practice your moves while meeting new people. They also offer private lessons if you prefer a more personal touch. Overall, Mojo Latin is all about bringing people together through dance and celebrating Latin culture!
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The description is based on information available on their website, designed to connect easily with consumers.
How to Get a Mojo Latin Refund: Step by Step
If you purchased through Credit/Debit Card:
- Visit the Mojo Latin website at mojolatin.com.
- Scroll down and click on the Contact Us link at the bottom of the page.
- Select Email Us to open the email form.
- In the subject line, write: Refund Request for Membership.
- In the message body, state that your subscription renewed without notice.
- Provide your account details and mention that the account has been unused for a certain period.
- Click Send to submit your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions to see a list of your active subscriptions.
- Find your Mojo Latin subscription and tap on it.
- Scroll down and tap on Report a Problem.
- Choose Request a Refund from the list of options.
- In the provided text box, mention that the subscription renewed without your knowledge.
- Submit the request.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Profile Icon in the top right corner.
- Select Payments & Subscriptions.
- Tap Subscriptions and find your Mojo Latin subscription.
- Tap on Cancel Subscription.
- After cancellation, tap Request a Refund within the help section.
- Explain that you are requesting a refund due to an accidental renewal.
- Submit the request through Google Play.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to the Manage Account section.
- Find your subscriptions under Subscriptions and Billing.
- Select your Mojo Latin subscription and choose Unsubscribe.
- After unsubscribing, go to the Help Center.
- Search for Contact Us and choose the email option.
- In your email, mention that the subscription renewed without notice and request a refund.
- Include relevant account details and submit your request.
Phone
The phone is not available.
Tips and Tricks for Getting a Mojo Latin Refund
- Document everything: Keep a record of your order details, correspondence, and any relevant screenshots.
- Be concise and polite: Start your refund request with a clear and polite message, outlining your issue without unnecessary details.
- Use the right platform: Start your communication via email, but if you don’t get a response, escalate to their social media accounts for quicker attention.
- Timing is crucial: Reach out early in the day or week when customer support may be less busy.
- Utilize customer reviews: Mention any positive experiences from reviews to leverage your case.
- Be persistent: Don’t hesitate to follow up if you don’t get a timely response; a polite nudge can prompt action.
- Ask for a supervisor: If initial contacts are unhelpful, request to speak with a supervisor or manager, stating your case firmly.
- Reference customer rights: Cite any applicable consumer rights or online shopping regulations if your request is denied.
- Leverage public forums: If necessary, share your experience on Reddit or Twitter to gain public support and prompt a response.
- Negotiate alternatives: If a direct refund is denied, ask about store credit or exchanges as a way to resolve the issue.
- Follow up with evidence: Send any supporting evidence (like product images or emails) in follow-up communications to strengthen your claim.
Why Do People Request Refunds from Mojo Latin
- Incorrect order received
- Quality of product not as expected
- Item damaged upon arrival
- Delayed shipping beyond promised timeframe
- Change of mind or not needed anymore
- Size or fit issues with clothing
- Defective item malfunctioning
- Misleading product description on the website
- Missing items from the order
- Unfriendly customer service experience
Mojo Latin Refund Script
Script
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Dear Mojo Latin Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account for a service I did not intend to purchase. I have always appreciated the quality of your offerings, but this unexpected charge has caused some concern.
I kindly request a refund for this transaction. I believe this was an oversight and would greatly appreciate your assistance in resolving this matter promptly.
Thank you for your attention to this issue. I look forward to your response.
Best regards,
Mojo Latin Refund Policy
Mojo Latin's refund policy states that customers can request a refund within 30 days of purchase, provided that the items are unused and in their original packaging. To initiate a refund, customers should contact customer service with their order details.
The Easiest Way to Get a Mojo Latin Refund
If you’re frustrated trying to get a refund from Mojo Latin—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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