Overview
MonkeyCool is a fun lifestyle app that helps you save time and energy on everyday tasks. With MonkeyCool, you can easily find great deals on local services like cleaning, gardening, and even meal prep. Basically, it’s like having a personal assistant right in your pocket! You can browse through different service options, book what you need, and relax knowing you’re getting the best help without breaking the bank. Whether you’re too busy to keep your home tidy or just want to try something new, MonkeyCool is here to make your life easier!
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The description is based on the services offered on the MonkeyCool app, presented in a simple and relatable way to connect with everyday consumers.
How to Get a MonkeyCool Refund: Step by Step
If you purchased through monkeycool.app directly:
- Visit the monkeycool.app website and scroll to the bottom of the page.
- Click on the Help or Support link.
- Select the Contact Us option to access the support form.
- In the request form, state your request for a refund directly.
- Be sure to include:
- Your account email and subscription details.
- A brief explanation stating that the membership renewed without your knowledge.
- Request a confirmation that they received your refund request.
- After submitting, monitor your email for a response regarding the refund.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the subscription for MonkeyCool.
- Tap on Report a Problem.
- Select the reason for your request, choosing Request a Refund.
- In your message: Mention that you didn’t authorize or were not aware of the renewal.
- Indicate that the account has been unused recently.
- Submit the request and check your email for further instructions.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap the Menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Locate the MonkeyCool subscription and tap on it.
- Tap Manage and select Refund.
- In your message: Explain that the renewal was not anticipated or was unintentional.
- Describe that the service has not been utilized.
- Confirm the submission and wait for feedback via email.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to the My Account section.
- Select Manage Subscription under the MonkeyCool channel.
- Click on Request Refund or similar options available.
- Write a note: Emphasize that the subscription auto-renewed unexpectedly.
- Mention your account's lack of recent activity.
- Submit your request, and check for any communication regarding your refund.
Phone
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Tips and Tricks for Getting a MonkeyCool Refund
- Be Polite: Always start your communication with a friendly tone, as anger can close doors.
- Document Everything: Keep screenshots and records of your purchases, emails, and chats.
- Use Specific Language: Clearly state your reasons for the refund, referencing their policies if applicable.
- Start Low: Initially request a small refund to gauge their response before escalating.
- Escalate Tactfully: If denied, ask to speak to a supervisor or higher-level support.
- Utilize Social Media: Tag them in a post on platforms like Twitter or Facebook; public queries can prompt quicker responses.
- Timing is Key: Contact them early in the day, when staff are less busy and more likely to be responsive.
- Follow Up: If you don’t hear back in a reasonable time, send a follow-up email politely reminding them of your request.
- Leverage Community Advice: Reach out on dedicated forums for user experiences and potential scripts for communication.
- Don’t Accept the First No: If your first request is denied, don’t hesitate to ask for clarification or express disappointment with their response.
Why Do People Request Refunds from MonkeyCool
- Product not as described
- Item received damaged
- Incorrect size or color
- Delayed shipping
- Defective product
- Change of mind
- Service not delivered
- Subscription cancellation
- Better price found elsewhere
- Issues with customer support
MonkeyCool Refund Script
Script
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Dear MonkeyCool Team,
I hope this message finds you well. I am writing to bring to your attention an issue with a recent charge on my account. It seems I was accidentally billed for a subscription I did not intend to renew. I would greatly appreciate your assistance in processing a refund for this charge.
Thank you for your understanding and prompt attention to this matter. I look forward to your response.
Best regards,
MonkeyCool Refund Policy
MonkeyCool offers a 30-day return policy for unused products in their original packaging. Customers must initiate the return process within 30 days of receipt, and refunds are issued once the returned items are received and inspected.
The Easiest Way to Get a MonkeyCool Refund
If you’re frustrated trying to get a refund from MonkeyCool—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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