Overview
Motivus CrossFit is a fitness community that’s all about helping you get fit and feel great. They offer a variety of classes tailored for everyone, whether you’re just starting out or are a seasoned athlete. You can join group workouts that focus on strength, endurance, and overall health. They also provide personal coaching if you want some extra guidance or a customized workout plan. Plus, there’s a strong sense of community, making it fun to meet new friends while you work towards your fitness goals. Whether you want to tone up, lose weight, or just stay active, Motivus CrossFit has something for you!
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The description is based on the core offerings at Motivus CrossFit, outlined in an easy-to-understand manner to connect with potential customers.
How to Get a Motivus CrossFit Refund: Step by Step
If you purchased through motivuscrossfit.com:
- Visit motivuscrossfit.com.
- Scroll to the bottom and click on the Contact Us link.
- Fill out the contact form with your information:
- Your Name
- Email Address associated with your account
- Subject: Refund Request
- Message: Mention that you would like a refund because your payment was processed without prior notice or state that your account was unused.
- Submit the form.
- Wait for a confirmation email or response from customer service.
- Follow up if you do not receive a response within 3-5 business days.
If you purchased through a third-party service (e.g. PayPal):
- Log into your PayPal account at paypal.com.
- Click on Activity in the top menu.
- Locate the transaction for your Motivus CrossFit membership.
- Click on the transaction to open the details.
- Click the Report a Problem button.
- Select the option related to a refund.
- In the description, clarify that the payment should be refunded due to lack of notice for subscription renewal or state that you have not utilized the membership.
- Submit your request and await a notification from PayPal regarding the outcome.
If you purchased through Apple (iOS):
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Tap Subscriptions.
- Find and select your Motivus CrossFit subscription.
- Tap on Cancel Subscription, if required, stating that you want to stop billing as the service was not used.
- Visit reportaproblem.apple.com in a browser.
- Log in with your Apple ID.
- Locate the transaction and select Report a Problem.
- Choose Request a Refund and provide details such as: "I did not authorize this renewal" or "I was unaware of the renewal date".
- Submit your request and wait for Apple to process it.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find your Motivus CrossFit subscription and tap on it.
- Tap on Cancel Subscription, if necessary, noting that you are requesting a refund due to unwanted or unutilized charges.
- Go to play.google.com/store/account in a browser.
- Scroll to your order history and find the transaction.
- Click on it and select Request a Refund.
- Explain briefly that the service was charged unexpectedly or that it was unused.
- Submit your request and check your email for the response.
Phone
The phone is not available.
Tips and Tricks for Getting a Motivus CrossFit Refund
- Document everything—keep records of emails, texts, and any interactions with staff.
- Be clear and concise in your request, outlining the reasons for your refund.
- Use empathy and politeness in your communication; show understanding of their situation.
- Escalate issues by asking to speak to a manager if your initial request is not addressed.
- Timing is key—try to submit your refund request right before billing cycles or right after a service issue.
- Consider mentioning other cancellation experiences to highlight patterns of dissatisfaction.
- Use social media channels if responses via email or phone are slow; sometimes a public post can expedite action.
- Leverage third-party platforms (like BBB or Yelp) to apply additional pressure if you feel ignored.
- Frame your request as a customer looking for a resolution, not as a complaint, to create a collaborative atmosphere.
- Know your rights—understand applicable consumer protection laws that could support your case.
Why Do People Request Refunds from Motivus CrossFit
- Injury sustained during workouts leading to inability to participate.
- Change of residence making it impractical to continue attending sessions.
- Personal financial issues affecting the ability to pay for the membership.
- Lack of results not meeting personal fitness goals or expectations.
- Class schedule conflicts preventing regular attendance.
- Unpleasant environment or dissatisfaction with facilities or coaching.
- Cancellation of classes or changes in programming that do not align with customer needs.
- Membership terms were not clearly communicated at sign-up.
- Unanticipated life events such as family emergencies or changes in job status.
Motivus CrossFit Refund Script
Script
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Hello Motivus CrossFit Team,
I hope this message finds you well. I am writing to address a billing issue that occurred with my account. I noticed an accidental charge that I believe was not authorized on my end. Due to this, I would like to kindly request a refund for the amount charged.
I appreciate your prompt attention to this matter and look forward to resolving it soon. Thank you for your understanding.
Best regards,
[Your Name]
Motivus CrossFit Refund Policy
Motivus CrossFit has a no-refund policy for memberships, classes, and personal training sessions. However, they offer the option to freeze memberships for up to three months under certain conditions.
The Easiest Way to Get a Motivus CrossFit Refund
If you’re frustrated trying to get a refund from Motivus CrossFit—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.