Overview
Move, Inc. is a company that focuses on making the home buying and selling process easier for everyone. They run a website called move.com where you can search for homes, learn about the real estate market, and get tips for buying or selling. They offer helpful tools like home value estimates and tips on improving your home’s appeal. Whether you're looking for your dream home or wanting to sell your current one, Move, Inc. has resources and information to guide you through the journey.
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The description is based on a straightforward summary of Move, Inc.'s services and focus, keeping the language simple and relatable for the average consumer.
How to Get a Move, Inc. Refund: Step by Step
If you purchased through move.com directly:
- Visit move.com and log into your account.
- Click on your profile icon in the top right corner and select “Account Settings”.
- Navigate to “Billing Information” in the sidebar menu.
- Find the “Recent Transactions” section to locate the subscription charge you wish to dispute.
- Click on the transaction and select the “Request Refund” button.
- In the refund request form, briefly explain your reasons:
- Emphasize that the subscription renewed without prior notice.
- Mention that your account was unused.
- Submit the refund request.
- Check your email for a confirmation and further instructions from the support team.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your subscription to Move, Inc.
- Scroll down and tap “Cancel Subscription” to ensure you stop any further charges.
- Next, open the App Store and tap on your profile picture in the top right corner.
- Tap on Purchased, then find Move, Inc.
- Request a refund by selecting “Report a Problem”, followed by “I want to request a refund”.
- In the message box, mention that you were charged without notice and that the service was not utilized.
- Submit the request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions to view your active subscriptions.
- Select your subscription to Move, Inc.
- Tap on Cancel Subscription to prevent future charges.
- After canceling, go back to the Payments & subscriptions section.
- Tap on Order History to find the relevant transaction.
- Click on the transaction and select Request a refund.
- When prompted, say that your subscription renewed without your approval or that the account was unused.
- Submit your request.
If you purchased through Amazon:
- Go to amazon.com and log into your account.
- Click on Accounts & Lists at the top right corner and select Your Account.
- Select Your Memberships and Subscriptions.
- Find Move, Inc. under your subscriptions and click Manage Subscription.
- Choose End Subscription to stop any future charges.
- Contact Amazon Customer Service via Help at the bottom of the page.
- In your message, state that you were charged unexpectedly and that you didn’t use the service.
- Click how you would like to be contacted, then submit your inquiry.
Tips and Tricks for Getting a Move, Inc. Refund
- Document everything: Keep records of all communications, purchases, and receipts.
- Contact customer service: Reach out via phone first; users report faster responses than via email or chat.
- Be polite but persistent: A friendly tone often yields better results compared to anger or frustration.
- Use specific language: Refer to your original transaction date and state the exact refund amount clearly.
- Know the escalation path: If initial reps can’t help, request to speak to a supervisor.
- Time your calls: Try calling early in the morning or late in the evening when call volumes may be lower.
- Leverage social media: Post your issue on Twitter or Facebook; companies respond quickly to public complaints.
- Cite company policy: If applicable, reference applicable terms or policies to strengthen your case.
- Follow up: Stay on top of your request; if you don’t hear back, don’t hesitate to call again.
- Explore all contact methods: Use any available contact forms, live chat, or even their mobile app for submissions.
- Share success stories: Mention other users' successful refunds to pressure them into complying with your request.
- Be patient with follow-ups: Allow reasonable time between follow-ups but don’t let your case drop.
Why Do People Request Refunds from Move, Inc.
- Service not delivered as promised
- Incorrect billing amount charged
- Technical issues with the website or app
- Subscription cancellation not processed
- Duplicate charges on account
- Unsatisfactory customer service experience
- Misleading advertising or promotions
- Inability to access purchased services
- Change in personal circumstances affecting need for service
- Failure to receive promised offers or discounts
- Data inaccuracies in listings or information provided
- Extensive delays in service completion
- Product quality did not meet expectations
- Terms and conditions not clearly communicated
Move, Inc. Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction. I noticed an accidental charge on my account related to my subscription, which I did not intend to incur.
Given the circumstances, I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your understanding and prompt attention to this matter.
Best regards,
[Your Name]
Move, Inc. Refund Policy
Move, Inc.'s refund policy typically allows for refunds on certain services within a specified period, provided customers meet the outlined conditions. It's important for users to review the detailed terms on their official site to ensure compliance with all guidelines for refunds, including any applicable fees and timeframes.
The Easiest Way to Get a Move, Inc. Refund
If you’re frustrated trying to get a refund from Move, Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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