Overview
Move Therapies is all about helping you feel your best through different hands-on treatments. They offer services like physical therapy to help with injuries or pain relief, massage therapy to relax your muscles and reduce stress, and wellness programs that focus on overall health and fitness. Whether you're dealing with a specific issue or just want to improve your everyday movement and well-being, Move Therapies has something for everyone. They create personalized plans that fit your needs, making sure you’re getting the right care to move better and feel great!
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The description is based on the services listed on movetherapies.com, capturing the essential offerings in a friendly and relatable tone.
How to Get a Move Therapies Refund: Step by Step
If you purchased through movetherapies.com:
- Visit movetherapies.com and log into your account.
- Navigate to the Account Settings section.
- Select Billing Information or Subscriptions.
- Locate the specific membership or subscription you wish to refund.
- Click on the Request Refund button next to the relevant subscription.
- Fill out any required fields, providing a reason for the refund. Consider phrases like:
- "The subscription renewed without my consent."
- "I have not used the service since my last billing cycle."
- "I was unaware that my subscription would auto-renew."
- Submit your request and check your email for a confirmation message.
- If you do not receive a response in 5-7 business days, follow up with customer support via the Contact Us page.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the Activity section.
- Find and select the transaction associated with the membership.
- Click on Report a problem or Request a refund.
- Follow the prompts to submit your refund request.
- In your messaging, mention:
- "I did not authorize this recurring payment."
- "The service was not utilized during this billing period."
- Await a response from PayPal regarding your refund status.
If you purchased through credit card:
- Contact your credit card issuer directly.
- Locate the most recent charge from Move Therapies.
- Request a chargeback or dispute, stating:
- "This charge is unauthorized due to lack of notice on auto-renewal."
- "The membership has not been used, and I am requesting a reimbursement."
- Follow their instructions for providing information or documentation.
- Monitor your credit card account for updates on the status of the chargeback.
Phone
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Tips and Tricks for Getting a Move Therapies Refund
- Document everything: Keep records of all communications, including emails, receipts, and screenshots of the services provided.
- Initiate contact promptly: Don’t wait too long; the sooner you reach out, the better.
- Be clear and concise: When requesting a refund, state your case directly and include specific details about your situation.
- Use polite but firm language: Maintain a professional tone, but assert your rights as a customer.
- Escalate if needed: If the initial response isn’t satisfactory, ask to speak with a supervisor or escalate your request via other channels.
- Leverage social media: Public comms on platforms like Twitter or Facebook can sometimes prompt quicker responses.
- Be prepared to negotiate: If a full refund isn’t offered, inquire about partial refunds or other compensation.
- Timing matters: Contact them early in the week when customer service may be less busy.
- Follow up regularly: If you don’t hear back, follow up weekly to stay on their radar.
- Stay persistent: Don’t take silence as a no; keep pushing until you receive a response.
- Know your rights: Familiarize yourself with consumer protection laws relevant to your request to strengthen your position.
- Seek community advice: Engage with others who have experienced similar issues for tips and potential support.
Why Do People Request Refunds from Move Therapies
- Service not as described: The therapy did not meet the expectations set by the website.
- Poor effectiveness: Lack of noticeable improvement or relief from symptoms.
- Scheduling issues: Inability to book or reschedule appointments conveniently.
- Unsatisfactory customer service: Negative experiences with staff or communication.
- Allergic reactions: Unexpected adverse reactions to products used during therapy.
- Cancellation policy misunderstanding: Lack of clarity regarding refunds for canceled sessions.
- Location issues: The physical location of the therapy was inconvenient.
- Change in personal circumstances: Life changes making it impossible to continue therapy.
- Inappropriate treatment: Feeling uncomfortable or unsafe during sessions.
- Financial constraints: Difficulty maintaining payments for ongoing services.
Move Therapies Refund Script
Script
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Dear Move Therapies Team,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered recently. It appears that I was accidentally charged for a service I did not receive. I would appreciate your prompt attention to this matter and kindly request a refund for the incorrect charge.
Thank you for your understanding and assistance. I look forward to your response.
Best regards,
[Your Name]
Move Therapies Refund Policy
Move Therapies provides a clear refund policy that allows clients to request a refund for their sessions if they are not fully satisfied. However, refunds must be requested within a specified period and are subject to certain conditions outlined in their terms of service.
The Easiest Way to Get a Move Therapies Refund
If you’re frustrated trying to get a refund from Move Therapies—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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