Overview
MoveSpring is a fun and engaging platform that helps you stay active and motivated to move more. They offer customizable fitness challenges, allowing you to track your steps, workouts, and even compete with friends or coworkers. The app makes it easy to set personal goals and earn rewards as you reach them. With a focus on building healthier habits, MoveSpring makes working out feel less like a chore and more like a game. Whether you're someone who loves to walk, run, or try new activities, MoveSpring has something for everyone to enjoy their fitness journey together.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on an overview of MoveSpring's main services, highlighting its user-friendly approach to fitness and motivation.
How to Get a MoveSpring Refund: Step by Step
If you purchased through Movespring.com directly:
- Visit the Movespring website and log into your account.
- Navigate to the Help Center or Support section, usually found in the footer of the page.
- Look for Contact Us or Submit a Request options.
- Fill out the form, ensuring you include:
- Your account details (email and name).
- The reason for the refund, mentioning that the subscription renewed without prior notice.
- Highlight that the account was unused during the billing period.
- Submit the request.
- Check your email for a confirmation and respond promptly if they require further details.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select Movespring from the list of subscriptions.
- Tap on Cancel Subscription.
- Immediately navigate to Report a Problem webpage and log in with your Apple ID.
- Select the Movespring subscription and choose Request a Refund.
- In the description, mention that you cancelled due to lack of use or unexpected renewal.
- Submit the form.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu (three horizontal lines) and select Subscriptions.
- Find Movespring and select it.
- Tap on Cancel Subscription.
- Visit the Google Play Help page in your browser.
- Click on Request a Refund in the relevant section.
- Fill out the form, clearly stating that the service was not used and the subscription renewed unexpectedly.
- Submit the request.
If you purchased through Roku:
- Go to the Roku website and log in to your account.
- Select Manage your subscriptions under your account settings.
- Find Movespring and select it.
- Tap on Cancel Subscription.
- After cancellation, reach out to Roku customer support via the chat feature.
- Explain that you are requesting a refund due to an unexpected renewal and that the account was unused.
- Follow their instructions to complete the refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a MoveSpring Refund
- Be concise when explaining your situation in emails or chats.
- Start with a friendly tone, then gradually escalate if needed.
- Document everything; keep screenshots of your transactions and communications.
- Use specific language about your issues; avoid vague statements.
- Contact them during non-peak hours for quicker responses.
- Utilize social media to bring attention to your issue.
- Request a supervisor if the first agent isn’t helpful.
- Be persistent; follow up regularly to keep your case active.
- Ask for a timeframe when they’ll process your refund.
- Consider a chargeback through your bank if all else fails.
- Use customer testimonials to leverage your case if applicable.
- Remain calm even if frustrated; emotional responses can hinder results.
Why Do People Request Refunds from MoveSpring
- Subscription issues: Difficulty canceling or accessing their account.
- App functionality: App crashes or does not work as promised.
- Technical problems: Incompatibility with devices or tracking issues.
- Misleading promotions: Not receiving promised features or products.
- Billing mistakes: Incorrect charges or unauthorized payments.
- Lack of support: Insufficient customer service response to inquiries.
- Value concerns: Feeling that the service did not meet expectations or provide value.
- Health or personal reasons: Unable to use the service due to unforeseen circumstances.
MoveSpring Refund Script
Script
Copy
Dear MoveSpring Team,
I hope this message finds you well. I am writing to address a billing issue that I encountered recently. It appears that I have been charged an amount that I did not authorize or expect. I believe this may have been an accidental charge on my account.
Given the circumstances, I kindly request a refund for this amount. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
MoveSpring Refund Policy
MoveSpring offers refunds on purchases made within 30 days, provided users contact customer support for assistance. Refunds are processed after confirmation, and certain conditions may apply based on the specific service or product.
The Easiest Way to Get a MoveSpring Refund
If you’re frustrated trying to get a refund from MoveSpring—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.