Overview
My Eternity is a heartfelt service that helps people create beautiful and meaningful memorials for their loved ones who have passed away. They offer a range of services including personalized memorial websites, video tributes, and keepsakes that celebrate the lives of those we've lost. Whether you want to share stories, photos, or videos online or create a special tribute that can be treasured forever, My Eternity makes it simple and comforting to honor memories in a way that feels genuine and thoughtful. It's all about helping you keep your loved one's spirit alive in a personal and touching way.
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The description is based on a straightforward overview of the services provided by My Eternity, focusing on creating memorials for loved ones.
How to Get a My Eternity Refund: Step by Step
If you purchased through MyEternity.com:
- Visit the MyEternity website and log in to your account.
- Navigate to the 'Account' or 'Profile' section.
- Locate the 'Billing' or 'Subscriptions' tab.
- Identify the subscription you wish to refund.
- Click on the option to 'Manage' or 'Edit' your subscription.
- Find the 'Request Refund' option and select it.
- Fill in the required fields, including your order number and reason for the refund, emphasizing points like:
- State that the subscription renewed without any prior notice.
- Highlight that the account has been unused since the last billing cycle.
- Submit the refund request.
- Check your email for confirmation of the refund request.
- Monitor your account or email for any follow-up communications regarding your refund status.
If you purchased through Apple:
- Open the 'Settings' app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions.'
- Find and tap on the MyEternity subscription.
- Scroll down and select 'Report a Problem.'
- Choose 'Request a Refund' from the options provided.
- In your message, mention:
- That you were not notified about the renewal before it occurred.
- That the service was not utilized during the subscription period.
- Submit your request and await a confirmation email.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select 'Payments & Subscriptions.'
- Tap 'Subscriptions.'
- Locate the MyEternity subscription.
- Tap 'Manage' and select 'Cancel Subscription.'
- After cancellation, go back to the subscription details.
- Tap 'Request a Refund' and provide necessary details, using phrasing such as:
- Express that the renewal was unexpected.
- Indicate that you haven't used the service at all.
- Submit your refund request and check your email for future updates.
If you purchased through Roku:
- Go to the Roku website and log in to your account.
- Select 'Manage account' from the dropdown menu.
- Find the billing section and click on 'Subscriptions.'
- Identify the MyEternity subscription you wish to refund.
- Click on 'Cancel Subscription.'
- Visit the 'Help' section on the Roku site.
- Click on 'Contact Us' and request assistance with your refund.
- In your message, include points like:
- That the subscription was charged without notification.
- State that you have not used the service.
- Submit your inquiry and wait for a response.
Phone
The phone is not available.
Tips and Tricks for Getting a My Eternity Refund
- Document Everything: Keep records of all communications and transactions related to your purchase.
- Be Polite but Firm: Use courteous language but assertively explain your reason for requesting a refund.
- Request a Supervisor: If your initial contact isn't helpful, ask to speak with a manager or supervisor.
- Use Social Media: Publicly mention your issue on platforms like Twitter or Facebook to garner attention.
- Time Your Request: Try to initiate your refund request early in the week; responses may be quicker.
- Highlight a Similar Case: Reference other users’ success stories to bolster your case.
- Offer a Compromise: Suggest alternatives to a full refund, like store credit, if they're resistant.
- Escalate to Consumer Protection: Mention the possibility of involving consumer protection agencies if your request is ignored.
- Keep Emotions in Check: Stay calm and reasonable to avoid turning the interaction negative.
- Follow Up Regularly: If you don’t hear back, send polite follow-up emails to keep your case active.
Why Do People Request Refunds from My Eternity
- Product not as described
- Quality issues
- Delayed delivery
- Wrong item received
- Defective merchandise
- Change of mind
- Difficulty with returns
- Customer service issues
- Unsatisfactory experience
- Subscription cancellation
My Eternity Refund Script
Script
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Dear My Eternity Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent transaction. I noticed an unexpected charge on my account that I did not authorize. I believe this may have been an accidental charge.
Given the circumstances, I kindly request a refund for this amount. I appreciate your assistance in resolving this matter promptly.
Thank you for your understanding.
Best regards,
My Eternity Refund Policy
My Eternity offers a 30-day satisfaction guarantee for their products. If you are not completely satisfied, you can return your purchase within this period for a full refund, provided the items are in their original condition.
The Easiest Way to Get a My Eternity Refund
If you’re frustrated trying to get a refund from My Eternity—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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