Overview
Nani Massage offers a relaxing escape to relieve stress and unwind. They provide various massage services, including Swedish, deep tissue, and hot stone massages, designed to soothe your muscles and recharge your spirit. Whether you're looking to ease tension, relieve pain, or simply enjoy some me-time, their skilled therapists create a personalized experience just for you. They also have options for couples massages, making it a great way to bond and relax together. In addition to massages, Nani Massage promotes overall well-being with services like aromatherapy and skincare treatments. No matter what you choose, you’ll leave feeling refreshed and rejuvenated!
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The description is based on a summary of the services provided by Nani Massage, focusing on the main offerings and the overall vibe of the experience.
How to Get a Nani Massage Refund: Step by Step
If you purchased through Credit Card:
- Gather your account information and transaction details, including the date of the charge and amount.
- Contact Nani Massage customer service directly at their listed phone number or email found on their website.
- Clearly state your intention to request a refund for your membership or subscription.
- Mention that the subscription renewed without prior notice and state that you were unaware of upcoming charges.
- If applicable, explain that you did not utilize the service during the billing period.
- Request confirmation via email for the refund process to ensure a record of the communication.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on "Activity" at the top menu.
- Find the transaction related to Nani Massage.
- Click on the transaction to view details, then click on "Report a problem" or "Dispute this transaction."
- Choose "I want to request a refund" as the reason.
- Include a brief message stating that the subscription renewed without notice and emphasize that you did not use the service.
- Follow the on-screen instructions to submit your request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Choose "Subscriptions" from the menu.
- Select the Nani Massage subscription from the list.
- Scroll down and tap "Report a Problem" at the bottom of the screen.
- Choose the issue "I want to request a refund" from the options.
- Explain that the subscription renewed without notice and emphasize that you did not utilize the service.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap on the profile icon at the top right.
- Select "Payments & subscriptions" and then "Subscriptions."
- Find and select your Nani Massage subscription.
- Tap on "Manage" and then choose "Refund" or "Request a refund."
- Mention that the subscription renewed without notice and that your account was not used.
- Submit your request through the options provided.
If you purchased through Roku:
- Navigate to Roku’s website and sign in to your account.
- Go to the "Manage Account" section.
- Select "Subscriptions" to locate your Nani Massage subscription.
- Click on "Unsubscribe" to stop any future charges.
- Contact Roku support directly via their contact form.
- Indicate that the subscription renewed without notice and emphasize the lack of service usage.
- Request confirmation of your refund request via email.
Phone
The phone is not available.
Tips and Tricks for Getting a Nani Massage Refund
- Act quickly: Request a refund as soon as a service issue arises.
- Documentation: Keep records of your appointment, receipts, and any communication.
- Be polite but firm: Use a courteous tone in your communication, but clearly state your demands.
- Use specific language: Mention what didn’t meet your expectations and why you believe a refund is justified.
- Leverage social media: Mention your issue on platforms like Twitter or Facebook to attract attention to your case.
- Escalation path: If your initial request is ignored, ask to speak to a manager or use a different contact method.
- Timing: Call during less busy hours, typically mid-mornings or early afternoons.
- Involve consumer protection: Mention your intent to report to consumer protection if your refund is denied.
- Offer to compromise: Suggest store credit or another service as an alternative to a full refund.
- Stay persistent: Follow up regularly and don’t get discouraged by initial rejections.
Why Do People Request Refunds from Nani Massage
- Service not as advertised: Customers feel the massage did not match the description provided on the website.
- Poor quality of service: Clients were dissatisfied with the skills or approach of the massage therapist.
- Excessive wait times: Customers experienced long wait times beyond what they were informed.
- Unresolved issues: Complaints made during the visit were not addressed by staff.
- Allergic reactions: Customers experienced reactions to oils or products used during the massage.
- Booking errors: Problems with scheduling or double bookings leading to inconvenience.
- Health reasons: Inability to attend due to illness or injury.
- Unsanitary conditions: Concerns about the cleanliness of the facilities impacting the experience.
- Service cancellation: Clients were unable to receive a service due to the cancellation of their appointment.
- Communications issues: Poor communication regarding services or policies leading to misunderstanding.
Nani Massage Refund Script
Script
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Dear Nani Massage Team,
I hope this message finds you well. I recently noticed an erroneous charge on my account related to my last visit, which I believe was not authorized. I have always appreciated your services and would like to resolve this issue promptly.
Could you please assist me in processing a refund for this charge? I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
Nani Massage Refund Policy
Nani Massage offers a flexible refund policy, allowing clients to request refunds for services not rendered within 30 days of purchase. Requests must be made via email or contact form, and refunds are processed within 5-7 business days.
The Easiest Way to Get a Nani Massage Refund
If you’re frustrated trying to get a refund from Nani Massage—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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