Support

Chargeback for Business

Get Chargeback

Overview
Difficulty
How to Get a NBC Refund: Step by Step
How to Contact NBC
Tips and Tricks for Getting a NBC Refund
Why Do People Request Refunds from NBC
NBC Refund Script
NBC Refund Policy
The Easiest Way to Get a NBC Refund

4.5

7,420 rated reviews

How to Get a NBC Refund

The Ultimate Guide to Getting a NBC Refund (nbc-his.com)

Angelique. P

Published

July 25, 2025

Updated

August 1, 2025

Overview

NBC is a friendly and reliable provider of home services that help you stay connected and comfy! They offer a range of services like home internet, TV cable packages, and even phone plans, all designed to give you great entertainment and communication options. Whether you want to catch your favorite shows, keep your family connected, or enjoy speedy internet for gaming and browsing, NBC has got you covered. Plus, their customer support is always ready to help you with any questions or issues you might have.

Difficulty

12345678910

Easy Medium Very Hard

The description is based on an understanding of the company and its services, written in a straightforward manner to appeal to everyday consumers.

How to Get a NBC Refund: Step by Step

If you purchased through Credit Card:

Log in to your online banking account associated with the credit card used for the purchase.
Navigate to the Transactions or Recent Activity section.
Find the transaction for your NBC membership or subscription purchase.
Click on the transaction to view details, then select Dispute Charge or Request Refund.
In the dispute form, mention that the subscription renewed without prior notice, and emphasize that the subscription has been unused.
Submit the dispute request and note any confirmation number you receive for tracking purposes.

If you purchased through Apple:

Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your NBC subscription.
Scroll down and select Report a Problem or Cancel Subscription first, if needed.
Choose Request a Refund and specify your reason, mentioning the auto-renewal without notice and that the account was not used.

If you purchased through Google Play:

Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap Subscriptions and find your NBC subscription.
Tap on it and select Manage, then Refund or Report a Problem.
Indicate that the subscription renewed unexpectedly and the account was inactive, then submit your request.

If you purchased through Roku:

Navigate to the Roku website and log into your account.
Access your My Account section.
In the Manage My Subscriptions area, locate your NBC subscription.
Click on Unsubscribe to cancel, then look for an option to Request Refund.
Explain that the subscription renewed without notice and that you did not utilize the service.

If you purchased through NBC-his.com directly:

Visit the NBC-his.com website and log into your account.
Go to the Billing or Account Settings.
Locate your subscription details and look for a Request Refund or Contact Support option.
If contacting support, use a concise message: mention that the renewal occurred without prior notice and the service was not utilized.

How to Contact NBC

Phone

The phone is not available.

customer.service@nbc-his.com

Site

https://www.nbc.com/contact

Get help with your refund

"This app saved me $127 in minutes"

Tips and Tricks for Getting a NBC Refund

Be persistent: Don’t settle for the first response; follow up if you don’t get a satisfactory answer.
Use formal language: Write a clear and respectful email outlining your issue, and avoid emotional language.
Include specific details: Mention order numbers, dates, and specific amounts to make your case stronger.
Contact during off-peak hours: Try reaching out early in the morning or late evening for potentially quicker responses.
Use social media: Sometimes posting on platforms like Twitter can lead to faster replies from customer service.
Escalate if necessary: If initial attempts fail, ask to speak to a supervisor or escalate the issue through additional channels.
Keep records: Document every interaction, including dates, times, and names of representatives.
Be clear about your request: Specify that you want a refund and explain why succinctly.
Use customer support channels: Try different methods like chat, email, or phone; some users have better success with specific channels.
Know your timing: Request your refund shortly after the purchase; it may be more effective during the initial transaction window.
Follow up promptly: If you promised to provide additional information, do so quickly; it shows you’re serious.
Leverage consumer protection laws: Mention them if applicable to strengthen your position.
Stay polite but firm: A respectful tone can go a long way, but don’t be afraid to stand your ground.
Create a sense of urgency: Politely convey a need for a quick resolution due to circumstances.

Why Do People Request Refunds from NBC

Incorrect billing for subscription services
Service not as advertised or missing features
Technical issues preventing access to content
Failure to receive promised content or products
Unauthorized charges on account
Duplicate charges for the same subscription
Change of mind after purchase
Account issues that prevent streaming
Cancellation of service or show
Billing errors or discrepancies

NBC Refund Script

Script

Copy

Dear NBC Customer Service,

I am writing to request a refund due to a billing issue that occurred on my account. I noticed an accidental charge that I did not authorize, and I am quite disappointed with this oversight. I believe it was a mistake and would greatly appreciate your assistance in resolving this matter by issuing a refund.

Thank you for your attention to this issue. I look forward to your prompt response.

Best regards,

NBC Refund Policy

NBC's refund policy typically allows customers to request a refund for unused merchandise within 30 days of purchase, with proof of purchase required. Refunds are usually processed to the original payment method, and certain items may be exempt from this policy.

The Easiest Way to Get a NBC Refund

If you’re frustrated trying to get a refund from NBC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Get help with your refund

"This app saved me $127 in minutes"

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.