Overview
Neocities is a fun and easy website hosting platform where anyone can create their own websites for free. Think of it like a place where you can build your own corner of the internet, whether it’s for sharing your hobbies, showcasing creativity, or just having fun with coding. You can customize your site with your personal flair, and Neocities makes it simple to upload your own files, images, and more. Plus, you can explore tons of other sites made by different people, getting inspired by their designs and ideas. It’s a great way to learn about web development, connect with a community, and express yourself online!
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The description is based on the main features and user experience highlighted on the Neocities website, aiming to simplify the information for consumers without technical jargon.
How to Get a Neocities Refund: Step by Step
If you purchased through Neocities.org directly:
- Visit the Neocities.org website and log into your account.
- Navigate to the Support section located at the bottom of the homepage.
- Select Contact to open the support form.
- In the Message field, clearly state that you are requesting a refund for your subscription due to unintended renewal or account inactivity.
- Enter your account email and any additional information, like the date of the charge.
- Submit the form and wait for a response from the Neocities support team.
If you purchased through PayPal:
- Log into your PayPal account.
- Navigate to the Activity section in the main menu.
- Find the transaction associated with Neocities.org and click on it.
- Select the option Report a problem next to the transaction details.
- Choose Request a refund and provide the reason, mentioning that you were unaware of the subscription renewal.
- Submit your request for PayPal to review.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions.
- Choose Subscriptions and find your Neocities subscription.
- Tap on Manage and then select Report a problem.
- Explain that the subscription auto-renewed without your consent and request a refund.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions and find your Neocities subscription.
- Tap on it and choose Cancel Subscription to stop further billing.
- Visit Apple's Report a Problem website.
- Sign in and find the transaction for Neocities, selecting Request a refund.
- In the reason field, mention that the subscription renewed without notice.
If you purchased through a gift card:
- Contact Neocities support using the Support section on their website.
- In your message, indicate that you used a gift card and wish to request a refund.
- Provide any relevant transaction details such as date and amount.
- Wait for their response regarding your refund inquiry.
Phone
The phone is not available.
Tips and Tricks for Getting a Neocities Refund
- Contact support early: Reach out as soon as you decide you want a refund; don't wait.
- Be polite but firm: Use respectful language but clearly state your request.
- Use specific examples: Reference any problems or issues that justify your refund request.
- Document everything: Keep a record of all communications, including dates and responses.
- Escalate if necessary: If initial support doesn't help, ask to speak with a supervisor or manager.
- Leverage social media: If you're not getting a response, consider posting on social platforms to get attention.
- Timing matters: Try to initiate the request during business hours for better chances of a fast response.
- Follow up regularly: If you haven’t heard back, don’t hesitate to send reminders promptly.
- Be concise: Present your case clearly and avoid lengthy explanations; keep it to the point.
- Use community experiences: Mention how other users have successfully received refunds to strengthen your case.
- Stay patient: Sometimes resolution takes time; don’t lose your cool during the process.
Why Do People Request Refunds from Neocities
- Service not as described - Users may feel that the features promised were not delivered.
- Technical issues - Frequent downtime or server problems can lead to dissatisfaction.
- Dissatisfaction with support - Poor or slow customer service responses may prompt a refund request.
- Change of mind - Users may simply decide they no longer need the service after purchase.
- Billing errors - Charges not authorized or incorrect amounts could lead to refund requests.
- Account closure - Users closing their accounts may seek refunds for unused time.
- Performance issues - Sites running slowly or not functioning as expected might lead to refund demands.
- Privacy concerns - Users uncomfortable with how their data is handled may seek a refund.
Neocities Refund Script
Script
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Hello Neocities Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my account. It appears that I was accidentally charged for a service I did not intend to renew. I believe this may have been an oversight, and I am quite dissatisfied with the outcome.
Could you please assist me in processing a refund for this charge? I greatly appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
Neocities Refund Policy
Neocities does not offer refunds for any subscription payments. All payments are considered final once processed.
The Easiest Way to Get a Neocities Refund
If you’re frustrated trying to get a refund from Neocities—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.