Overview
New Terrain Brewing Company is all about crafting unique and delicious beers that you can enjoy with friends. They focus on creating a variety of styles, from hoppy IPAs to rich stouts, making sure there’s something for everyone. Besides great beer, they also have a welcoming taproom where you can hang out, taste their latest brews, and even grab a bite from local food trucks. Plus, they often host fun events and live music, making it a perfect spot for a chill weekend or a night out.
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The description is based on the company’s offerings as highlighted on their website, focusing on approachable language that conveys their main services.
How to Get a New Terrain Brewing Company Refund: Step by Step
If you purchased through newterrainbrewing.com:
- Visit the newterrainbrewing.com website.
- Scroll down to the bottom of the homepage and click on Contact Us.
- On the Contact page, select the option for Membership Support or Customer Service.
- Fill out the contact form with your:
- Name
- Email Address
- Order Number, if applicable
- Write a clear message highlighting:
- That the membership occurred unexpectedly
- That you wish to request a refund
- Mention any previous charges not authorized
- Submit the contact form and monitor your email for a response.
If you purchased through a gift card:
- Contact the store or platform where the gift card was purchased.
- Provide your purchase receipt and gift card number.
- Request a refund, citing:
- Any issues with the card usage
- The card being unused or the value not received
- Follow any additional instructions provided by the customer service representative.
Phone
The phone is not available.
Tips and Tricks for Getting a New Terrain Brewing Company Refund
- Be polite and concise in your initial communication. A courteous tone can go a long way.
- Use specific details about your order when requesting a refund, including order number and reasons for the request.
- Contact customer service through multiple channels, such as email, phone, and social media, to increase visibility.
- If initial attempts fail, escalate the issue by asking to speak to a manager or supervisor.
- Share any previous satisfactory experiences you had with the company to create a sense of goodwill.
- Highlight any legal rights you are aware of, which can make your request more serious.
- Timing is key—reach out soon after your purchase to express concerns while they are fresh.
- Consider posting about your issue in relevant forums or social media groups as a last resort. Sometimes public exposure gets a faster response.
- Be prepared to provide evidence such as photos or screenshots if your complaint pertains to defective products.
- End your correspondence with a strong closing statement that reiterates your request clearly.
Why Do People Request Refunds from New Terrain Brewing Company
- Product Quality Issues: Customers may not be satisfied with the taste or freshness of the beer.
- Incorrect Orders: Orders may be mixed up, leading to customers receiving the wrong products.
- Damaged Goods: Products may arrive broken or damaged during shipping.
- Delayed Shipping: Orders may take longer than expected to arrive.
- Out of Stock Items: Customers may be charged for items that are not available.
- Defective Merchandise: Promotional items or merchandise may not work as advertised.
- Missing Items: Customers may receive packages with items missing from their orders.
- Unpleasant Customer Experience: Poor service during the ordering process could lead to refund requests.
- Unclear Product Descriptions: Misleading descriptions leading to dissatisfaction with the product.
New Terrain Brewing Company Refund Script
Script
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Dear New Terrain Brewing Company Team,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent order. It appears that I was accidentally charged for an item I did not receive.
I would appreciate your assistance in resolving this matter and kindly request a refund for the erroneous charge. Thank you for your attention to this issue.
Best regards,
[Your Name]
New Terrain Brewing Company Refund Policy
New Terrain Brewing Company does not offer refunds on beer or merchandise purchases once completed. However, they do accept returns of unopened merchandise within 30 days for store credit.
The Easiest Way to Get a New Terrain Brewing Company Refund
If you’re frustrated trying to get a refund from New Terrain Brewing Company—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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