Overview
Novos at novos.gg is all about making your gaming experience better and more rewarding. They focus on offering deals and discounts on in-game items, game passes, and other gaming essentials. It’s like having a special friend who finds you the best prices and cool items in your favorite games. Plus, they keep things simple and fun, so you can spend more time enjoying your games and less time searching for deals.
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The description is based on a straightforward understanding of Novos' services and is summarized for ease of understanding.
How to Get a Novos Refund: Step by Step
If you purchased through Credit Card:
- Log in to your online banking account.
- Navigate to the transactions section.
- Find the charge from Novos, noting the date and amount.
- Locate the option to dispute the transaction. This is usually labeled as "Report an issue" or "Dispute transaction."
- Select the reason for the dispute, such as "Unauthorized charge" or "Service not received".
- Provide a brief explanation, mentioning that the subscription renewed without notice or the account was unused.
- Submit your dispute and follow any on-screen instructions.
- Keep track of any confirmation number given for your dispute.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the Novos subscription in the list.
- Tap Cancel Subscription to stop future billing.
- Open the App Store and scroll down to the bottom.
- Tap Apple ID, then select View Apple ID.
- Scroll down to Purchase History and locate the Novos charge.
- Tap Report a Problem next to that charge.
- Select Request a Refund and choose a reason such as "Didn’t mean to purchase".
- Submit your request and await the response from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap the profile icon at the top right.
- Select Payments & subscriptions and then Subscriptions.
- Find Novos subscription and tap on it.
- Tap Cancel Subscription.
- To request a refund, go to Google Play Help in a web browser.
- Scroll to the section for Request a refund.
- Fill out the refund request form, mentioning that the subscription renewed without notice or was not used.
- Submit the form and check your email for any updates.
If you purchased through Roku:
- Go to the Roku website and log in to your account.
- Navigate to the Manage Account or My Account section.
- Select Update Payment Info or Billing History.
- Find the transaction related to Novos.
- Go to Contact Roku Support for refund requests.
- Select to chat with a representative or call support.
- Explain that the subscription renewed without notice or was unused during the billing cycle.
- Follow their instructions for submitting your refund request.
If you purchased through a Gift Card:
- Log in to your Novos account on their website.
- Navigate to the Account Settings or Billing section.
- Check your purchase history for details on the gift card used.
- Contact Novos support via Email or Live Chat.
- Mention that the service did not meet expectations or was never used.
- Request a refund for the unused balance or service.
- Follow any further instructions provided by the support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Novos Refund
- Be Polite: Start your request with a friendly and polite tone to set a positive atmosphere.
- Document Everything: Keep all emails and correspondence organized to reference later if needed.
- Use Specific Language: Clearly state the reason for the refund in detail to avoid vague responses.
- Emphasize Urgency: Mention a time-sensitive situation to encourage quicker action.
- Escalation Path: If initially unsuccessful, ask to speak with a supervisor or manager directly.
- Use Social Media: Publicly post on their social media accounts to get more attention and prompt a quicker response.
- Timing: Submit refund requests shortly after a purchase, ideally within the same week.
- Check Refund Policies: Familiarize yourself with any loopholes in the company's refund policy to leverage them in your favor.
- Be Persistent: Don’t hesitate to follow up multiple times if you don’t get a response.
- Positive Spin: Frame the refund request as a solution to a mutual problem rather than a complaint.
Why Do People Request Refunds from Novos
- Product not as described
- Technical issues preventing usage
- Subscription cancellation within trial period
- Payment processing errors or duplicate charges
- Unsatisfactory customer support experience
- Change of mind after purchase
- Product malfunction or defect
- Billing discrepancies or unauthorized transactions
- Lack of promised features or functionality
- Incompatibility with user's system
Novos Refund Script
Script
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Dear Novos Support,
I hope this message finds you well. I recently noticed a billing issue regarding an accidental charge on my account. After reviewing my transactions, I believe this charge was unintended and I am feeling quite dissatisfied with the situation.
I kindly request a refund for this charge as soon as possible. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
Novos Refund Policy
Novos offers a 30-day money-back guarantee for their products, allowing customers to request a refund if they are not satisfied. To initiate a refund, customers must contact customer support within 30 days of purchase.
The Easiest Way to Get a Novos Refund
If you’re frustrated trying to get a refund from Novos—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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