Overview
Novus Global is a cool company that helps people find and connect with professionals for things like personal development, coaching, and life guidance. They offer services that are designed to boost your confidence, improve your skills, and help you achieve your goals, whether that’s in your career or personal life. Their team is made up of experienced coaches who work with you one-on-one, providing support and encouragement on your journey. Basically, if you’re looking to make positive changes in your life and want someone knowledgeable by your side, Novus Global is a great place to start!
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The description is based on Novus Global's website, where they outline their focus on personal coaching and professional development services.
How to Get a Novus Global Refund: Step by Step
If you purchased through Novus Global directly:
- Visit novus.global and log into your account.
- Navigate to the Account Settings section.
- Click on Billing or Payment History.
- Locate the transaction you want a refund for.
- Click on Request Refund next to the relevant transaction.
- Fill out the refund request form:
- State that you would like a refund because the membership renewed without notice.
- Mention any issues, e.g., the account has been unused.
- Submit the request.
- Check your email for confirmation of your request.
- Follow up if you don’t receive a response within 5 business days.
If you purchased through the App Store (iOS):
- Open the Settings app on your device.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find the subscription for Novus Global.
- Tap on Cancel Subscription.
- Tap on Report a Problem next to the subscription.
- Choose Item Didn't Work or Didn't Like as the reason.
- Include a note that states the subscription renewed without notice.
- Emphasize that your account was unused.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find the Novus Global subscription and tap on it.
- Tap on Cancel Subscription.
- After cancellation, go to Order History.
- Locate the Novus Global charge.
- Click on Request a refund.
- Choose a reason:
- State that the subscription renewed without notice.
- Mention the account was unused.
- Submit your refund request.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity in the top menu.
- Find the transaction for Novus Global.
- Click on Transaction Details.
- Select Report a Problem.
- Choose Refund as the reason for your request.
- In the comments section, mention that the subscription renewed without notice.
- Highlight that your account was unused.
- Submit the report.
If you purchased through a different billing provider:
- Visit the billing provider's website.
- Log in to your account.
- Go to the Billing or Transactions section.
- Find the charge related to Novus Global.
- Look for an option to Request Refund or Report a Problem.
- If required, fill out a refund request form:
- Indicate that the subscription renewed without notice.
- Mention your account was unused.
- Submit your refund request and wait for a confirmation email.
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Tips and Tricks for Getting a Novus Global Refund
- Document Everything: Keep records of all communications, including emails, chat logs, and receipts.
- Be Polite but Firm: Use a respectful tone while clearly stating your reason for the refund.
- Use Specific Language: Refer to specific terms of service or guarantees that support your case.
- Escalate Wisely: If the first contact isn’t helpful, ask to speak with a manager or supervisor.
- Timing Matters: Request a refund shortly after the purchase; the sooner the better.
- Leverage Social Media: Consider posting your issue on platforms like Twitter to grab attention.
- Be Persistent: Follow up regularly if you don’t receive a response in a timely manner.
- Use Peer Pressure: Mentioning that you’re considering sharing your experience on public forums might help.
- State Financial Hardship: If applicable, explaining your situation can evoke sympathy from the representative.
- Stay Calm: Frustration can hurt your case; keeping composure can lead to better outcomes.
Why Do People Request Refunds from Novus Global
- Service not delivered as promised.
- Unsatisfactory coaching experience with their assigned coach.
- Misrepresentation of program details during the sales process.
- Financial constraints preventing continued participation.
- Change in personal circumstances affecting ability to engage.
- Technical issues hindering access to resources and materials.
- Disagreement with coaching methods used in the program.
- Perceived lack of value for the cost incurred.
- Delayed responses from customer service.
- Feeling unsupported throughout the process.
Novus Global Refund Script
Script
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Dear Novus Global Team,
I hope this message finds you well. I recently noticed a billing issue where I was charged for a service I did not intend to use. I believe this charge was made in error.
I kindly request a refund for this accidental charge as it does not align with the services I expected to receive. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
Novus Global Refund Policy
Novus Global's refund policy states that they offer a full refund within 30 days of purchase if clients are not satisfied with their service. Beyond this period, refunds are subject to individual circumstances and are handled on a case-by-case basis.
The Easiest Way to Get a Novus Global Refund
If you’re frustrated trying to get a refund from Novus Global—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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