Overview
Now That's TV is a streaming service where you can watch a variety of shows, movies, and original content all in one place! They focus on diverse stories and fresh talent, featuring everything from dramas and comedies to documentaries. You can enjoy their content on your phone, tablet, or TV, making it super easy to watch what you love, whenever you want.
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The description is based on a straightforward summary of the services provided by Now That's TV, focusing on user-friendly language.
How to Get a Now That's TV Refund: Step by Step
If you purchased through NowThat'sTV.net:
- Visit the NowThat'sTV website.
- Scroll down to the bottom of the page and click on ‘Contact Us’.
- Fill out the contact form with the following details:
- Your name
- Your email address
- Your membership details
- Specify that you would like to request a refund
- Briefly explain your reason: Mention that the subscription renewed without notice or that your account was unused.
- Submit the form and wait for a response from customer service.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID (usually at the top of the settings menu).
- Select Subscriptions.
- Find and tap on the Now That's TV subscription.
- Scroll down and select Report a Problem.
- Choose Request a refund, and specify your reason:
- State that the subscription renewed unexpectedly or that it was not used.
- Submit your request and await Apple's response.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three horizontal lines) in the top-left corner.
- Tap on Subscriptions.
- Select the Now That's TV subscription.
- Tap on Manage, then select Refund.
- Provide your reason:
- Indicate that you did not authorize the recent renewal or that the account was not used.
- Submit your request for a refund.
If you purchased through Roku:
- Navigate to the Roku website and log into your account.
- Go to My Account from the menu.
- Select Manage Subscriptions.
- Find the Now That's TV subscription and click on Update payment method.
- Request a refund:
- Explain that the subscription renewed without notice or mention that the service was not utilized.
- Submit your refund request and check your email for confirmation.
Phone
The phone is not available.
Tips and Tricks for Getting a Now That's TV Refund
- Document Everything - Keep records of your subscription details, payment receipts, and any communication with customer service.
- Contact Support Early - Reach out to customer support soon after your issue arises to increase the chance of resolution.
- Use Exact Language - Use phrases like "I would like to request a refund" and be straightforward about your situation.
- Leverage Social Media - Post politely on their social media pages to grab attention, often leads to quicker responses.
- Involve a Supervisor - If initial reps can't help, politely ask to speak to a manager or supervisor for potential escalation.
- Be Persistent - If you don’t get a satisfactory response, follow up regularly but remain polite and respectful.
- Utilize Timing - Contact during off-peak hours for less crowded support lines, often resulting in faster service.
- Sympathize with Their Situation - Acknowledge their challenges within the company to build rapport and increase willingness to help.
- Reference Consumer Rights - Politely mention consumer rights regulations that support your request for a refund.
- Keep Your Tone Friendly - A courteous demeanor goes a long way; being friendly often yields better results than being confrontational.
Why Do People Request Refunds from Now That's TV
- Technical issues preventing access to content.
- Billing errors or incorrect charges on account.
- Content not as advertised or missing features.
- Poor video quality or streaming problems.
- Account not accessible due to login issues.
- Cancellation before the trial period ended.
- Unwanted subscription renewal without prior notice.
- Disappointment with programming or content selection.
Now That's TV Refund Script
Script
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Hello, I hope this message finds you well.
I am writing to address a billing issue I encountered with my account. It appears that I was charged for a subscription that I did not intend to renew, and I am quite dissatisfied with this unexpected charge.
I would appreciate your assistance in processing a refund for this accidental charge at your earliest convenience. Thank you for your understanding, and I look forward to your prompt response.
Best regards,
Now That's TV Refund Policy
Now That's TV offers a 30-day satisfaction guarantee for their subscription services. If customers are not satisfied, they can request a refund within 30 days of their purchase. However, the policy specifies that any refund requests after this period may not be granted.
The Easiest Way to Get a Now That's TV Refund
If you’re frustrated trying to get a refund from Now That's TV—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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