Overview
Oakmont Management Group is a company that focuses on creating and managing senior living communities. They provide a variety of services to support older adults, including assisted living, memory care for those with Alzheimer’s or other forms of dementia, and independent living options for seniors who want to maintain their independence. The goal of Oakmont is to offer a warm and welcoming environment where seniors can thrive, make friends, and receive the care they need. They also focus on wellness programs and activities that promote both physical and social engagement, helping residents feel connected and active.
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The description is based on a general understanding of the company's services as highlighted on their website.
How to Get a Oakmont Management Group Refund: Step by Step
If you purchased through Credit/Debit Card:
- Visit the Oakmont Management Group website at oakmontmg.com.
- Scroll down to the bottom and click on the Contact Us link.
- Fill out the contact form with your name, email address, and phone number.
- In the Message field, mention that your membership or subscription renewed without notice.
- Specify the exact amount charged and your account details.
- Submit the form and wait for a response (keep an eye on your inbox for a reply from customer service).
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity at the top menu.
- Locate the transaction for the Oakmont Management Group subscription.
- Click on Details next to the transaction.
- Select Report a problem or Dispute.
- Choose Request a Refund and follow the prompts.
- Include details that the subscription was unused or misleadingly charged.
If you purchased through a Gift Card:
- Contact customer service via the Contact Us link on the Oakmont Management Group website.
- In the contact form, state that you wish to request a refund on a gift card purchase.
- Provide the gift card number and the amount spent.
- Emphasize that the service was not utilized or satisfaction was not met.
- Submit the request and wait for their response.
If you purchased through an Online Subscription Platform (e.g., Apple or Google Play):
- For Apple: Open the Settings app on your iPhone/iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the Oakmont Management subscription and tap on it.
- Select Cancel Subscription (if needed) and then look for Report a Problem option.
- When reporting, mention the subscription renewed without notice.
- For Google Play: Open the Google Play Store app.
- Tap on your profile icon and select Payments & subscriptions.
- Go to Subscriptions and find the Oakmont Management subscription.
- Tap on Manage and then select Cancel Subscription (if applicable).
- Visit the refund request section and mention any issues like unauthorized renewal or service dissatisfaction.
Tips and Tricks for Getting a Oakmont Management Group Refund
- Document everything: Keep records of all communications, receipts, and agreements related to your transaction.
- Be polite but firm: Use courteous language but assertively state your intent to get a refund.
- Contact customer service first: Start with a direct call or email to customer service for faster resolution.
- Use social media: Post your issue on platforms like Twitter or Facebook; companies often respond faster to public complaints.
- Escalate through management: If initial contacts fail, ask to speak with a manager or someone in upper management.
- Timing is key: Contact them early in the week to avoid weekend delays and higher call volumes.
- Be persistent: If you don’t get a response, follow up weekly until you receive your refund.
- Know your rights: Familiarize yourself with consumer protection laws that may apply to your situation.
- Use specific language: Clearly state your request for a refund and provide reasons—mention issues like "service not delivered" if applicable.
- Consider dispute avenues: If needed, mention you’re prepared to escalate to a dispute resolution service or file a complaint with consumer protection agencies.
- Keep it brief: When emailing, be concise; long messages may be overlooked. Stick to the facts.
- Seek support: Join online forums or communities to share experiences and tips with others who have navigated similar issues.
Why Do People Request Refunds from Oakmont Management Group
- Unsatisfactory service received during management period.
- Failure to address maintenance issues in a timely manner.
- Inaccurate billing or unexpected charges on invoices.
- Discrepancies in rental agreements that were not honored.
- Lack of communication from property managers.
- Property not managed to expected standards.
- Deposit not refunded after lease termination.
- Service not performed as agreed in contract.
- Unfulfilled promises made during leasing process.
- Staff attitude or behavior that was unprofessional.
Oakmont Management Group Refund Script
Script
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Dear Oakmont Management Group,
I hope this message finds you well. I am writing to bring to your attention a billing issue I recently encountered. It appears that I was accidentally charged for services that I did not utilize. I believe this may have been an oversight, and I kindly request a refund for the amount in question.
I appreciate your help in resolving this matter quickly, and I look forward to your prompt response.
Thank you for your attention to this issue.
Best regards,
Oakmont Management Group Refund Policy
Oakmont Management Group offers refunds on deposits if the cancellation is made prior to 30 days before the scheduled event. After this period, refunds are not provided, but deposits may be applied to future services within a specified timeframe.
The Easiest Way to Get a Oakmont Management Group Refund
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