Overview
Odd Bunch is a company that delivers fresh fruits and vegetables right to your door. They focus on rescuing odd-looking or imperfect produce that grocery stores often reject and provide it to customers at a lower price, sometimes up to 50% less than what you'd pay in stores. Their aim is to make groceries more affordable and reduce food waste by offering good quality produce that's just a little different in appearance. It's a simple, no-fuss way to get fresh groceries delivered to you while saving money and helping the planet.
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The information comes directly from the Odd Bunch website and social media presence, which clearly states their main service is delivering fresh, odd-shaped produce at a discount to consumers, focusing on affordability and sustainability.
How to Get a oddbunch Refund: Step by Step
If you purchased through credit card or bank card on oddbunch.ca:
- Locate your order receipt and the credit card statement showing the charge from Odd Bunch.
- Email help@oddbunch.ca explaining that you want a refund for the membership subscription or service charge.
- In your email, mention if the box or service was unsatisfactory or there was an issue with the previous order to strengthen your request.
- Wait for the customer support team to respond. They may offer a refund or store credit as indicated in their policy for first orders.
- If no response or resolution is received within a reasonable time, contact your credit card company to dispute the charge as a last resort.
Phone
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Email
The email is not available.
Tips and Tricks for Getting a oddbunch Refund
- Keep all communications polite, firm, and clear—avoid aggressive language but be assertive about your request.
- Act quickly to report issues and request refunds shortly after delivery or billing problems.
- Document every interaction and charge, including screenshots or emails, to build a record if escalation is needed.
- Be persistent with follow-up emails if initial responses are slow or noncommittal; repeated polite nudges often get results.
- Specify the exact problem such as spoiled produce, incorrect charges, or missed deliveries to bolster your claim.
- Mention any issues with their website or account tools if you experience trouble managing your subscription or payment methods.
- Request partial refunds or store credits if the company resists full reimbursement.
- State your intent to discontinue service or escalate the issue if your request isn’t addressed to motivate faster resolution.
- Cancel any upcoming orders before the Tuesday 11:55 PM deadline to avoid unwanted charges.
- Escalate publicly via social media or Reddit if private emails don’t work to leverage public visibility for faster response.
- As a last resort, dispute the charge directly with your credit card company if the vendor refuses to refund after all attempts.
- Be mindful of timing—wait a reasonable time for customer service to respond before escalating.
Why Do People Request Refunds from oddbunch
- Leftover produce from distributors that grocery stores reject, including American produce instead of promised local Canadian items.
- Mouldy, rotten, or spoiled fruits and vegetables received in produce boxes.
- Produce often close to expiry or already expired upon delivery.
- Inconsistent quality and quantity, with some boxes having 40-50% less produce than promised.
- Issues with customer service, including lack of satisfactory responses.
- Billing problems, such as charging credit cards instead of gift cards.
- Receiving unwanted varieties of produce instead of staple items.
- Some customers find the service not worth the money due to wasted spoiled produce.
- Complaints include specific items like rotten grapes, moldy cauliflower, and hard or green bananas that never ripen.
oddbunch Refund Script
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Hello Oddbunch Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered with my account. It appears that I was accidentally charged for an order that I did not receive or authorize. I appreciate the quality of service your company usually provides, but this particular situation has left me quite dissatisfied.
I kindly request a refund for the erroneous charge at your earliest convenience. If you require any further details or information to process this request, please let me know, and I will be happy to provide it.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards.
oddbunch Refund Policy
Oddbunch.ca offers a refund guarantee if customers are unhappy with an item. Customers can cancel their orders at any time before the Tuesday 11:55 pm deadline without being charged for the upcoming box, and they are encouraged to communicate any issues with previous boxes before deciding to cancel.
The Easiest Way to Get a oddbunch Refund
If you’re frustrated trying to get a refund from oddbunch—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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