Overview
Old Guard Pet Co is all about keeping your furry friends happy and healthy! They offer a variety of services including grooming, training, and pet supplies. If your pet needs a bath or a fresh haircut, their grooming team is there to help. Plus, if you're looking to teach your pup some new tricks or improve their behavior, they have training classes to fit every need. They also stock a great selection of pet food, toys, and accessories to make sure you have everything your pet needs. It's a one-stop shop for pet care that makes life easier for pet owners!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the main services offered by Old Guard Pet Co as presented on their website, with a focus on making it easy to understand for everyday consumers.
How to Get a Old Guard Pet Co Refund: Step by Step
If you purchased through OldGuardPetCo.com:
- Visit oldguardpetco.com.
- Scroll to the bottom of the homepage and click on Contact Us.
- Select Membership/Subscription Support from the options provided.
- Fill out the contact form with your details:
- Full Name
- Email Address
- Order Number
- Details of the Refund: Clearly state that you wish to request a refund for your membership.
- In the message, emphasize that your subscription was renewed without notice or mention that the account was unused.
- Submit the form and wait for a confirmation email.
- Check your email for a response. If no response is received within 48 hours, follow up with another message using the same details.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find and tap on the Old Guard Pet Co subscription.
- Select Cancel Subscription. This action is necessary to initiate a refund request.
- Go back to the Subscriptions page and tap on Report a Problem.
- Select the subscription and choose Request a Refund.
- In the notes, mention that the subscription renewed unexpectedly and state that you haven't utilized the service.
- Submit your request and wait for an email confirmation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Profile Icon in the top right corner.
- Select Payments & Subscriptions.
- Tap on Subscriptions.
- Find and select your Old Guard Pet Co subscription.
- Scroll down and tap on Cancel Subscription.
- After cancellation, go back to the Subscriptions page and choose Request a Refund or navigate to Google Play Help online.
- In your request, emphasize that the subscription renewed without prior notice, and note that you've not used the service.
- Submit your request and look for a confirmation email.
If you purchased through Roku:
- Go to the Roku website and log into your account.
- Click on your account name and select Manage Account.
- Locate the Old Guard Pet Co channel under My Channels.
- Remove the channel by selecting Remove Channel from the options.
- Navigate to the Help Center or contact customer support.
- In your message, clearly state that you are requesting a refund for the subscription that renewed unexpectedly.
- Communicate that the account has not been used to bolster your request.
- Submit your inquiry and wait for a response.
Phone
The phone is not available.
Tips and Tricks for Getting a Old Guard Pet Co Refund
- Document Everything: Keep a detailed record of your purchase, including emails, order numbers, and any communication.
- Be Polite but Firm: Use a courteous tone in your communications, but assert your right to a refund.
- Use Social Media: Post your issue on platforms like Twitter or Facebook, tagging the company for quicker responses.
- Escalate Quickly: If you don’t get a response within a few days, escalate your request to a manager or higher-level customer service.
- Timing is Key: Contact them during peak hours for customer service when agents are more likely to be available.
- Refer to Policies: Even if ignoring official policies, subtly reference them to hold the company accountable.
- Offer a Solution: Suggest a resolution you find acceptable, such as a full refund or store credit, to make it easier for them to respond positively.
- Check for Promotions: Some users found success leveraging current promotions or discounts during their refund requests.
- Use Refund Request Templates: Utilize proven refund request templates found online to aid in structuring your request.
- Contact Payment Provider: If direct communication fails, reach out to your credit card company or payment provider for a chargeback.
Why Do People Request Refunds from Old Guard Pet Co
- Product not as described: Customers find that the item does not match the specifications or description on the website.
- Defective or damaged items: Products arrive broken or malfunctioning.
- Wrong item sent: Customers receive an incorrect product instead of what they ordered.
- Order not received: Customers do not receive their order within the expected timeframe.
- Unwanted gift: Purchases made as gifts are not liked or needed by the recipient.
- Change of mind: Customers decide they no longer want the product after making the purchase.
- Allergy or health issues: Pets may have adverse reactions to products.
- Shipping issues: Problems related to delivery can prompt refund requests.
- Subscription cancellation: Customers wish to cancel a subscription service.
- Customer service dissatisfaction: Poor service experiences may lead to refund requests.
Old Guard Pet Co Refund Script
Script
Copy
Dear Old Guard Pet Co. Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue that occurred with my recent purchase. It appears that I was accidentally charged for an item that I did not order.
Given this situation, I would greatly appreciate your assistance in processing a refund at your earliest convenience. Thank you for your understanding and support.
Best regards,
Old Guard Pet Co Refund Policy
Old Guard Pet Co offers a 30-day satisfaction guarantee, allowing customers to return products for a full refund if they're not satisfied. To initiate a return, customers must contact customer service within 30 days of receiving their order.
The Easiest Way to Get a Old Guard Pet Co Refund
If you’re frustrated trying to get a refund from Old Guard Pet Co—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
