Overview
Old Kopitiam is a cozy café that brings a taste of traditional Malaysian coffee culture right to your neighborhood. They offer a variety of classic drinks like strong, aromatic kopi and sweet, creamy tea, perfect for a morning pick-me-up or an afternoon treat. Alongside the drinks, you can enjoy delicious snacks and meals, including fluffy kaya toast, rice dishes, and tasty noodles. It's a great spot to relax with friends or grab a quick bite while enjoying the warm, friendly atmosphere.
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The description is based on casual language and focuses on relatable terms, making it easy for consumers to understand what Old Kopitiam offers.
How to Get a Old Kopitiam Refund: Step by Step
If you purchased through oldkopitiam.com directly:
- Visit oldkopitiam.com and log into your account.
- Navigate to the Account Settings section, usually found in the profile menu.
- Click on Billing History to view your transactions.
- Identify the specific charge you want refunded and click on Request Refund next to it.
- Fill out the refund request form, mentioning that the charge was unauthorized or that you did not intend to renew your membership.
- Submit the form and wait for a confirmation email regarding your refund status.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Tap on Subscriptions.
- Locate your subscription to Old Kopitiam.
- Tap on Cancel Subscription (if required), then back out to find the subscription again.
- Use the Report a Problem link next to the subscription.
- In the issue description, emphasize that the subscription auto-renewed without notice and you wish to receive a refund.
- Submit the request and await confirmation from Apple regarding your refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) and select Account.
- Under Purchase History, locate your Old Kopitiam transaction.
- Tap on the transaction you want to refund.
- Select Refund and provide a reason, such as stating the service was not used.
- Submit your refund request and monitor your email for updates from Google.
If you purchased through a third-party platform (e.g., Roku):
- Go to my.roku.com and log in to your Roku account.
- In the left sidebar, click on Manage Excluded Channels.
- Find Old Kopitiam on the list and select Get Help for this channel.
- Contact Roku support by selecting the Request a Refund option via chat or email.
- Clearly articulate that the subscription renewed without notice and include your account details.
- Submit your refund request through their support form.
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Email
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Tips and Tricks for Getting a Old Kopitiam Refund
- Contact Customer Service promptly after the issue arises, as quick communication often yields better results.
- Use polite and clear language in your initial message, stating exactly what the issue is and what refund you expect.
- Share any relevant documentation, such as receipts or photos of the problem, to support your case.
- Be persistent—if you don't get a response within a few days, follow up. Consistent reminders can help keep your request on their radar.
- If initial attempts fail, escalate by requesting to speak with a manager or higher authority within the organization.
- Time your communication—try contacting them during less busy hours, such as early mornings or late afternoons, for better chances of a prompt response.
- Consider sharing your experience on social media platforms, as companies often respond more quickly to public inquiries.
- Join relevant online forums and communities to see if others have had success with refund tactics and adapt their strategies.
- Be ready to negotiate; sometimes offering a solution or compromise can speed up the refund process.
- Document everything, including dates and times of conversations, to strengthen your case if legal action becomes necessary.
Why Do People Request Refunds from Old Kopitiam
- Order incorrect items received
- Food quality not as expected
- Late delivery beyond promised time
- Items missing from the order
- Dish was cold upon arrival
- Incorrect billing amount charged
- Food allergies not properly disclosed
- Unsatisfactory customer service experience
- Promotional offer not honored
- Unpleasant taste or spoiled food
Old Kopitiam Refund Script
Script
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Dear Old Kopitiam Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my last order. I believe this may have been an accidental overcharge or a billing error.
I would appreciate it if you could look into this matter and process a refund at your earliest convenience. Thank you for your assistance, and I look forward to your prompt response.
Best regards,
[Your Name]
Old Kopitiam Refund Policy
Old Kopitiam's refund policy states that customers can request refunds for any incorrect or defective items received within 14 days of purchase. To initiate a refund, customers must provide proof of purchase and contact customer service to process the request.
The Easiest Way to Get a Old Kopitiam Refund
If you’re frustrated trying to get a refund from Old Kopitiam—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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