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Overview
Difficulty
How to Get a On3 Refund: Step by Step
How to Contact On3
Tips and Tricks for Getting a On3 Refund
Why Do People Request Refunds from On3
On3 Refund Script
On3 Refund Policy
The Easiest Way to Get a On3 Refund

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How to Get an On3 Refund

The Ultimate Guide to Getting an On3 Refund (on3.com)

Angelique. P

Published

July 23, 2025

Updated

July 30, 2025

Overview

On3 is a website that focuses on college sports, especially recruiting. They offer news, articles, and insights about college athletes and programs, helping fans stay updated on their favorite teams and players. You can find everything from detailed player profiles to analysis of games and upcoming matchups. It’s a great spot for anyone who loves college sports and wants to follow the latest trends and developments in recruitment.

Difficulty

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The description is directly extracted and summarized from On3's offerings and target audience, emphasizing clarity and accessibility.

How to Get a On3 Refund: Step by Step

If you purchased through On3.com directly:

Visit the On3.com website and log into your account.
Navigate to the 'Account' or 'Profile' section.
Locate the 'Billing' or 'Subscription' tab.
Look for the option to 'Manage Subscriptions'.
Find the subscription you wish to refund and click on it.
Select 'Request Refund' or a similar option (this may be a link or button).
In the text box provided, use phrasing like:
- "The subscription renewed without my consent."
- "I did not use the service and wish to receive a refund."
Submit the refund request and wait for confirmation via email.

If you purchased through Apple:

Open the 'Settings' app on your iPhone or iPad.
Tap on your Apple ID at the top of the page.
Select 'Subscriptions'.
Find and tap on the On3 subscription.
Tap 'Cancel Subscription'.
After cancellation, go to reportaproblem.apple.com.
Log in with your Apple ID.
Locate the transaction for On3 and select 'Report a Problem'.
Use messaging like:
- "The subscription renewed without warning."
- "I didn't use the service and would like a refund."
Submit your request and check your email for further instructions.

If you purchased through Google Play:

Open the Google Play Store app.
Tap the menu icon (three horizontal lines) in the upper left corner.
Select 'Subscriptions'.
Find On3 and tap on it.
Tap 'Cancel Subscription'.
Go to play.google.com/store/account.
Sign in with your Google account.
Locate the On3 transaction in your order history.
Click 'Request Refund' and mention:
- "The renewal came as a surprise to me."
- "I haven't used the application or service at all."
Submit your refund request and await a response in your email.

If you purchased through Roku:

Visit the Roku website and sign in to your account.
Click on 'Manage Account'.
Navigate to 'Subscriptions'.
Find On3 and select it.
Click 'Unsubscribe' to stop future charges.
Email Roku support at support@roku.com to request a refund.
Include in your message:
- "I was charged unexpectedly."
- "I did not utilize any features of the subscription."
Send the email and wait for their response.

How to Contact On3

Phone

800-421-7751

[email protected]

Site

https://www.on3.com/contact/

Get help with your refund

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Tips and Tricks for Getting a On3 Refund

Be Polite: Always start the conversation courteously to set a positive tone.
Keep Documentation: Gather all receipts, emails, and transaction records before contacting support.
Be Clear and Concise: Clearly state the reason for your refund request, focusing on facts without excessive detail.
Use Direct Contact: If available, use direct phone numbers or emails instead of generic customer service channels.
Escalate If Needed: If initial attempts fail, ask to speak to a supervisor or higher authority.
Time Your Request: Reach out during off-peak hours for better response times.
Mention Loyalty: If applicable, remind them of your history as a loyal customer.
Be Persistent: Don’t hesitate to follow up if you don’t hear back within a few days.
Leverage Social Media: Publicly mention your issue on platforms like Twitter for quicker responses.
Frame It as a Mistake: Present your request as a misunderstanding rather than a demand.
Offer Alternatives: Suggest solutions, like store credit, if a full refund isn’t possible.
Follow Up in Writing: Escalate through email if the situation does not resolve over the phone.
Show Empathy: Recognize the representative’s position; it can foster goodwill.
Provide a Time Frame: Politely request a timeline for resolution to create urgency.

Why Do People Request Refunds from On3

Unsatisfactory content - The material did not meet expectations.
Technical issues - Problems accessing the website or app.
Billing errors - Incorrect charges or unauthorized transactions.
Subscription cancellation - User decided to cancel before the trial period ended.
Misleading promotions - Offers that were not as described or expected.
Inadequate customer support - Lack of assistance or delayed responses from support.
Duplicate billing - Multiple charges for the same account.
Change of mind - Users simply no longer want the service.
Service disruptions - Frequent outages affecting user experience.
Changes to terms of service - Alterations that do not align with user expectations.

On3 Refund Script

Script

Copy

Hello On3 Team,

I hope this message finds you well. I am writing to address a billing issue I encountered with my recent charge. It appears I was billed for a service that I did not intend to purchase.

Given my dissatisfaction with this accidental charge, I would like to kindly request a refund. I appreciate your attention to this matter and look forward to your prompt response.

Thank you for your understanding.

Best regards,

On3 Refund Policy

On3 offers a 30-day money-back guarantee for subscriptions, allowing users to request a refund within this timeframe if they are not satisfied with the service. Refund requests must be submitted through their designated process to ensure proper handling.

The Easiest Way to Get a On3 Refund

If you’re frustrated trying to get a refund from On3—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Get help with your refund

"This app saved me $127 in minutes"

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.