Overview
One Kings Lane is a stylish online marketplace where you can find all sorts of beautiful home decor and furniture. They offer a mix of new items, vintage pieces, and designer finds that can help make your home look great. You can shop for everything from chic sofas and trendy lighting to unique art and decorative accessories. They also often feature curated sales with special themes, so there’s always something fresh and exciting to check out. Plus, they provide helpful tips and inspiration for decorating, making it easy for anyone to create a lovely space in their home.
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The description is based on a straightforward summary of the main services offered by One Kings Lane, focusing on their online marketplace for home decor and furniture.
How to Get a One Kings Lane Refund: Step by Step
If you purchased through onekingslane.com:
- Visit onekingslane.com and log into your account using your credentials.
- Navigate to the "Account" section located at the top right corner of the page.
- Click on “Membership” from the dropdown menu.
- Find the “Billing History” or “Subscription Details” section.
- Locate the specific transaction you wish to refund.
- Click on “Request Refund” next to the transaction or “Contact Support” if there is no direct option.
- If contacting support, choose to send a message via chat or email. Include details such as:
- State that the subscription renewed without notice.
- Indicate that the account has been unused since the last charge.
- Request a timeline for when the refund can be expected.
- Submit your request and keep an eye on your email for further instructions or confirmation.
If you purchased through Apple:
- Open the "Settings" app on your iPhone or iPad.
- Tap on your name at the top to access your Apple ID settings.
- Select “Subscriptions.”
- Locate the One Kings Lane subscription from the list.
- Tap on it, and then select “Cancel Subscription” at the bottom if necessary (this may be a requirement prior to refund).
- Head back to the main subscription page and find the option “Report a Problem.”
- Choose the charge you wish to dispute.
- Write a brief message, mentioning:
- The subscription renewed unexpectedly.
- Your account hasn't been used since the last renewal.
- Submit the report and check your email for follow-up from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the profile icon in the top right corner.
- Select “Payments & subscriptions.”
- Tap “Subscriptions.”
- Find and select your One Kings Lane subscription.
- Tap “Cancel Subscription.”
- Return to the “Payments & subscriptions” menu and select “Budget & order history.”
- Locate the transaction relating to One Kings Lane.
- Tap “Refund” and provide supporting information:
- Indicate the lack of prior notice for the renewal.
- State that the subscription was not utilized post-renewal.
- Submit the refund request and await a response in your email.
If you purchased through other billing providers:
- Locate the company through which you purchased your subscription (e.g., PayPal, credit card provider).
- Log in to your online account for that service.
- Find the transaction history and search for the One Kings Lane charge.
- Select the transaction and look for an option like “Dispute” or “Request Refund.”
- Follow the prompts, detailing your reason for the request:
- Mention that the subscription renewed without your consent.
- Clarify that the account shows no activity during the billing cycle.
- Submit your request and check for notifications regarding the outcome of the dispute.
Phone
The phone is not available.
Tips and Tricks for Getting a One Kings Lane Refund
- Be polite but firm in your communication; expressing understanding can sometimes lead to better outcomes.
- Document everything including order numbers, dates of purchase, and any previous correspondence.
- Use social media to your advantage; posting about your issue on platforms like Twitter may prompt a quicker response.
- Escalate to a manager if the first customer service representative is unhelpful; asking for a supervisor can lead to a different outcome.
- Call during non-peak hours to get through to customer service more easily.
- Frame your request as a mutual win; suggest how keeping a good customer relationship benefits them as well.
- Highlight any delays or issues you faced with the product delivery as a reason for the refund request.
- Utilize persuasive language such as "I believe this is a fair resolution" to convey confidence in your request.
- Be specific in your ask; clearly state which items you want refunded and why.
- Keep records of all your interactions, including timestamps and names of representatives you spoke with.
- Follow up consistently, but space out your communications to prevent coming across as aggressive.
- Consider timing your request near the end of a business day or right at the beginning of the week for better attention.
Why Do People Request Refunds from One Kings Lane
- Item arrived damaged during shipping.
- Wrong item sent by the company.
- Product not as described on the website.
- Late delivery beyond the promised timeframe.
- Quality issues with the product upon receipt.
- Changed mind after purchase.
- Order cancellation before shipping.
- Defective item that does not function properly.
One Kings Lane Refund Script
Script
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Dear One Kings Lane Customer Service,
I hope this message finds you well. I recently reviewed my billing statement and noticed an accidental charge on my account. Despite my intent to make a specific purchase, the charge seems to reflect an error.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
One Kings Lane Refund Policy
One Kings Lane offers a 30-day return window for most items, allowing customers to receive a full refund if the items are returned in their original condition. Some items, such as personalized or clearance items, may be final sale and not eligible for return. Customers can initiate a return through their account or by contacting customer service.
The Easiest Way to Get a One Kings Lane Refund
If you’re frustrated trying to get a refund from One Kings Lane—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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