Overview
Ongoing Subscriptions is a handy website that helps you manage all your subscription services in one place. Whether you have Netflix, Spotify, or monthly meal kits, you can keep track of everything easily. The site allows you to see what you’re subscribed to, when payments are due, and even helps you find ways to save money or cancel services you no longer use. It's super user-friendly, perfect for anyone who wants to stay organized and avoid those surprise charges!
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The description is based on a straightforward summary of the services offered by Ongoing Subscriptions, designed for a general audience. This ensures clarity and accessibility without using complex jargon.
How to Get a Ongoing Subscriptions Refund: Step by Step
If you purchased through Credit Card:
- Log in to your online banking or credit card account.
- Navigate to the "Transactions" or "Activity" section.
- Locate the transaction for your Ongoing Subscriptions membership.
- Click on the transaction for more details.
- Look for an option that says "Dispute Transaction" or "Refund Request".
- Follow the prompts to initiate the dispute.
- In the reason for the dispute, mention that the subscription renewed without your consent.
- Provide any relevant details, such as the date of renewal and the amount charged.
- Submit your request and wait for confirmation from your bank.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on "Activity" at the top of the page.
- Find the Ongoing Subscriptions transaction.
- Click on the transaction and then select "Report a Problem".
- Choose "I Want a Refund" as the reason for your claim.
- Make sure to highlight that the service was not used or the renewal was unexpected.
- Provide any needed information and click "Continue" to submit the claim.
- Check back on your PayPal account for updates on your refund status.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select "Payments & Subscriptions" from the menu.
- Tap on "Subscriptions" and select your Ongoing Subscriptions membership.
- Scroll down and tap on "Refund" or "Report a Problem".
- Choose "I didn’t authorize this charge" or "The subscription didn’t meet my expectations".
- Clearly state that the charge was unexpected and you wish to request a refund.
- Submit the request for a refund.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select "Subscriptions" from the menu.
- Find and tap on the Ongoing Subscriptions membership.
- Tap on "Cancel Subscription" to stop future charges.
- Next, open a mobile browser and go to the Apple Report a Problem site.
- Log in with your Apple ID.
- Locate the Ongoing Subscriptions charge and select "Report a Problem".
- Emphasize that the subscription renewed with no prior notification, and state you are requesting a refund.
- Submit the request and await response from Apple.
If you purchased through Roku:
- Go to your Roku device and press the Home button on your remote.
- Navigate to "Settings" from the menu.
- Select "Subscriptions" and then find the Ongoing Subscriptions entry.
- Click on "Manage Subscription" and choose "Unsubscribe".
- Visit the Roku website and log in to your account.
- Go to "My Account" and locate your subscriptions.
- Find the Ongoing Subscriptions charge and look for the option to submit a support request.
- State that you did not authorize the renewal charge and request a refund.
- Complete the submission and wait for Roku support to respond.
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Tips and Tricks for Getting a Ongoing Subscriptions Refund
- Document Everything: Keep records of your subscription details, including dates and any communication.
- Be Polite and Concise: Use courteous language when reaching out to customer service.
- Timing is Key: Request refunds shortly after the charge appears on your statement.
- Escalate When Necessary: If initial requests are ignored, ask to speak to a supervisor.
- Leverage Social Media: Post about your experience on platforms like Twitter or Facebook, tagging the company for visibility.
- Use Keywords: Mention terms like "cancel", "unexpected charge", or "unwanted subscription" in your request to grab attention.
- Reference User Experiences: Cite similar successful refund stories from other users as precedents.
- Persistence Pays Off: Don’t hesitate to follow up multiple times if you don’t receive a response.
- Know Your Rights: Familiarize yourself with consumer protection laws that may apply to subscription services.
- Seek Help from Consumer Advocacy Groups: Contact organizations that specialize in consumer rights for additional support.
Why Do People Request Refunds from Ongoing Subscriptions
- Service not as described
- Technical issues
- Payment errors
- Account not used
- Change in financial situation
- Difficulty canceling subscription
- Unsatisfactory customer support
- Comparative service better elsewhere
- Not compatible with devices
- No longer need the service
- Charges after cancellation
- Promised features not delivered
Ongoing Subscriptions Refund Script
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Dear Ongoing Subscriptions Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent subscription charge. Unfortunately, I was unexpectedly billed for a service I did not intend to continue, and I would like to request a refund for this accidental charge.
I appreciate your understanding and assistance in resolving this matter promptly. Thank you for your attention to this issue, and I look forward to your quick response.
Best regards,
Ongoing Subscriptions Refund Policy
Ongoing Subscriptions offers a 14-day money-back guarantee on initial subscription fees. If a customer is not satisfied within this period, they may request a refund by contacting customer support. However, subsequent charges after the initial period are non-refundable.
The Easiest Way to Get a Ongoing Subscriptions Refund
If you’re frustrated trying to get a refund from Ongoing Subscriptions—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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