Overview
Onguard Lock is a company that specializes in providing high-quality security solutions for your valuables. They offer a wide range of products, including sturdy padlocks, strong bike locks, and other security tools designed to keep your belongings safe. Whether you need something to protect your bike, your home, or your personal items, Onguard Lock has you covered with reliable options that are easy to use and trust. Their products are built to be tough and durable, giving you peace of mind wherever you go.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward understanding of the company's offerings, presenting its services in a clear and approachable manner.
How to Get a Onguard Lock Refund: Step by Step
If you purchased through the Onguard Lock website:
- Visit the Onguard Lock website at onguardlock.com.
- Scroll to the bottom of the page and click on Contact Us.
- Choose Customer Support from the options provided.
- Locate the Email Us option and click it.
- Compose an email including the following details:
- Your account email associated with the membership.
- State that you are requesting a refund for your subscription.
- Mention that the subscription renewed without notice or that you did not authorize the ongoing payment.
- Send the email and wait for a confirmation of receipt.
If you purchased through Apple:
- Open the Settings app on your Apple device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the Onguard Lock subscription in the list.
- Tap on the subscription and select Cancel Subscription.
- After cancellation, visit Report a Problem at reportaproblem.apple.com.
- Sign in with your Apple ID and find the transaction.
- Select Report a Problem next to the subscription.
- Choose the option that states I didn’t authorize this charge or Item didn’t work as expected.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the top left corner.
- Select Subscriptions from the menu.
- Find your Onguard Lock subscription.
- Tap on the subscription and select Cancel Subscription.
- To request a refund, visit play.google.com/refund.
- Sign in with your Google account.
- Select the transaction for Onguard Lock and specify A recurring charge was made or I didn’t authorize this charge.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity tab.
- Find the transaction related to Onguard Lock.
- Click on the transaction and select Report a Problem.
- Choose Request a Refund.
- In the message, state that the charge was unauthorized or the account was not in use.
- Submit the request and monitor your email for updates.
Phone
The phone is not available.
Tips and Tricks for Getting a Onguard Lock Refund
- Document everything: Keep records of your purchase, any correspondence, and pictures of the product.
- Be polite but firm: Start the conversation calmly, but clearly state your intent to seek a refund.
- Use specific language: Clearly describe the issue and why you believe a refund is warranted.
- Ask questions: Inquire about the process to create an impression of wanting to understand rather than just demanding a refund.
- Escalate when necessary: If your initial contact fails, ask to speak with a supervisor or higher authority.
- Timing matters: Reach out early in the week to avoid weekend delays, and aim for late morning as representatives are more attentive.
- Leverage social media: Mention the issue on their social media platforms for quicker responses.
- Share your experience: Consider posting your experience in relevant forums; sometimes, a public dialogue pushes companies to act.
- Be persistent: If you don’t get a satisfactory response, don’t hesitate to follow up frequently.
- Offer alternatives: If a full refund isn’t an option, suggest store credit or exchanges as potential solutions.
Why Do People Request Refunds from Onguard Lock
- Product malfunction within the warranty period.
- Incorrect item received that does not match the order.
- Defective merchandise that does not function as advertised.
- Change of mind after purchase.
- Delayed shipping beyond the promised delivery date.
- Item damaged during shipping.
- Better price found elsewhere shortly after purchase.
- Misleading product description that does not meet customer expectations.
- Unsatisfactory customer service experience.
- Difficulty in installation or use of the product.
Onguard Lock Refund Script
Script
Copy
Dear Onguard Lock Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. Unfortunately, I noticed an accidental charge that I did not authorize. I believe this was a mistake, and I would greatly appreciate your assistance in processing a refund.
Thank you for your prompt attention to this matter. I look forward to your response.
Best regards,
Onguard Lock Refund Policy
Onguard Lock offers a satisfaction guarantee for their products, allowing customers to return items within 30 days of purchase for a full refund, provided they are in original condition. For any defective products, customers can request a warranty replacement within the specified warranty period.
The Easiest Way to Get a Onguard Lock Refund
If you’re frustrated trying to get a refund from Onguard Lock—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.