Overview
Open (o-p-e-n.com) is a mindfulness studio that offers simple and welcoming services like breathwork, meditation, movement, and sound sessions. These services help you relax, focus, and feel more present in your body and mind, making it easy to take a break and clear your head in a friendly way.
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The company describes itself as a mindfulness studio providing breathwork, meditation, movement, and sound services to help people awaken their body and mind and be in the present moment. The language used is straightforward and focuses on well-being in an accessible way.
How to Get a Open Refund: Step by Step
If you purchased through Apple App Store:
- Log into your iTunes account on a computer.
- Locate the iTunes Store and navigate to the 'Account' section from the menu.
- Sign in using your Apple ID.
- Scroll down to 'Purchase History' and click 'See All.'
- Find your #open transaction and click 'More.'
- Click 'Report a Problem.'
- Select the reason for your refund request from the drop-down menu.
- Explain your reason, emphasizing if the subscription renewed without notice or if the account was unused.
- Click 'Submit' to send your refund request to Apple for review.
If you purchased through Google Play Store:
- Google Play offers refunds if requested within 48 hours of the original charge.
- Go to play.google.com/store/account on a computer.
- Click on 'Order history.'
- Locate the #open purchase you want refunded.
- Select 'Request a refund' or 'Report a problem.'
- Complete the form, specifying that you are requesting a refund.
- Mention if the renewal charge was unexpected or if you did not use the subscription to increase the chances of success.
- Submit the request and wait for Google Play’s decision, usually within four working days.
Tips and Tricks for Getting a Open Refund
- Use the Help Center chat widget on chatgpt.com promptly to request a refund, explaining your situation clearly and politely.
- Be polite but assertive in your language—respectful, firm, and calm works best.
- Provide specific details such as transaction dates, subscription information, and any relevant evidence.
- Give personal justification like accidental purchase, dissatisfaction, service failure, or billing errors to strengthen your case.
- Escalate persistently through multiple channels, including emailing support@openai.com and following up regularly.
- Request refund quickly after purchase to increase chances, ideally within a few days.
- If purchased via Apple or Google Play, use their refund request systems in parallel with OpenAI's chat support for better chances.
- Use clear, concise, calm, and logical language—avoid emotional or aggressive tones.
- Don’t accept the first denial; rewrite and resubmit your request, citing any applicable refund policies or rights (e.g., 14-day cancellation in EU/UK/Turkey).
- Seek community support on forums like Reddit for templates, advice, and encouragement.
- Push for human intervention if you receive only automated replies from support bots.
- Use third-party payment platform controls (like canceling via Google Pay or Apple subscriptions) to prompt faster responses or refunds.
- Keep records of all communications, refund request submissions, and responses.
Why Do People Request Refunds from Open
- Duplicate payments or multiple charges causing customers to request refunds.
- Subscription cancellation within eligibility window (such as within 14 days) especially for users in the EU, UK, or Turkey.
- Service not meeting user expectations, for example, GPT-4 not working as expected.
- Technical issues such as chat widgets or features not functioning correctly.
- Unauthorized or unrecognized charges on credit cards leading to refund requests.
- Accidental purchase or mistaken subscription, such as signing up by mistake or unwanted subscription.
- Payment or billing problems, including declined or failed transactions.
- Account termination with refund, where the service cancels access and issues a refund.
Open Refund Script
Script
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Dear Open Support Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription, which I believe may have been an accidental billing issue. Given the situation, I kindly request a refund for this charge.
Thank you for your assistance in resolving this matter. I look forward to your prompt response.
Best regards,
Open Refund Policy
Open's refund policy states that all fees are generally non-refundable. For annual subscriptions, users must request a refund within 30 days of the charge. Monthly subscriptions do not offer refunds for the current billing cycle upon cancellation, and credits purchased are non-refundable and must be used within a specified time period.
The Easiest Way to Get a Open Refund
If you’re frustrated trying to get a refund from Open—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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