Overview
Open Water Swim is a fantastic platform for anyone who loves swimming outdoors. They focus on helping swimmers of all levels, from beginners to pros, find places to swim in open water. You can discover different swimming locations, keep track of your swim workouts, and connect with other swim enthusiasts. Plus, they offer tips and training resources to improve your swimming skills and safety in open water. It's like having your own swim coach and community at your fingertips!
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The description is based on a straightforward understanding of the services offered by Open Water Swim, tailored for a casual conversation.
How to Get a Open Water Swim Refund: Step by Step
If you purchased through openwaterswim.app directly:
- Visit openwaterswim.app.
- Scroll down to the bottom of the page and click on Contact Us.
- Choose the appropriate topic for your inquiry, specifically related to Billing.
- Fill out the contact form with your details:
- Name
- Email Address associated with the account
- Description: Clearly state that you are requesting a refund for your membership.
- In the description, mention that the subscription renewed without notice or the account was unused.
- Submit the form and wait for a confirmation email regarding your refund request.
- Follow up if you don’t receive a response within 5 business days.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select the Open Water Swim subscription.
- Tap Cancel Subscription if you haven’t already, to prevent further billing.
- Next, return to the main Subscriptions screen and tap on Report a Problem.
- Choose the subscription you want to request a refund for and select Request a Refund.
- In the message box, mention that the subscription renewed unexpectedly and you would like a refund.
- Submit your request and wait for a confirmation response from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the menu icon (three horizontal lines) in the upper-left corner.
- Select Subscriptions.
- Find and select the Open Water Swim subscription.
- Tap Manage, then select Cancel Subscription to stop further charges.
- Go back to the Play Store menu and tap on Account.
- Select Purchase History.
- Find the charge for the Open Water Swim subscription; tap on it, and choose Report a Problem.
- Mention that the subscription auto-renewed without your consent and request a refund.
- Submit the request and monitor your email for a response.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity at the top of the page.
- Find the transaction for your Open Water Swim membership.
- Click on the transaction, then select Report a Problem.
- Choose Refund as the issue type.
- In the message, indicate that the subscription renewed without notice and you would like a refund.
- Submit your report and check your email for updates from PayPal.
Phone
The phone is not available.
Tips and Tricks for Getting a Open Water Swim Refund
- Be Clear and Concise: Clearly state your reason for the refund and include order details.
- Use Polite Language: Start with a friendly greeting to establish goodwill.
- Reference Community Feedback: Mention that others have successfully received refunds to support your case.
- Escalate Appropriately: If initial attempts fail, ask to speak to a manager or higher-up directly.
- Timing is Key: Contact them shortly after the incident; early requests often have better success rates.
- Use Social Media: If you're not getting a response, consider tweeting or posting your issue publicly.
- Document Everything: Keep a record of all interactions and responses for reference.
- Be Persistent: If you don’t get a response, follow up at regular intervals until you do.
- Consider Creative Reasons: Some users have had success claiming a medical issue or schedule conflict.
- Ask for Store Credit: If a refund is denied, seek alternative solutions like store credit or future discounts.
Why Do People Request Refunds from Open Water Swim
- Event Cancelation: The swim event is canceled due to unforeseen circumstances.
- Weather Conditions: Adverse weather conditions make participation unsafe.
- Medical Reasons: Injury or illness prevents participation.
- Travel Issues: Unexpected travel complications hinder attendance.
- Change of Plans: Personal scheduling conflicts arise.
- Product Issues: Issues with swim gear purchased through the site.
- Misrepresentation: The event does not match what was advertised.
- Subscription Issues: Problems with membership or subscription services.
- Unmet Expectations: The experience failed to meet participants' expectations.
- Accidental Purchase: A mistake was made during the registration process.
Open Water Swim Refund Script
Script
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Hello Open Water Swim Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription. I believe it may have been an accidental billing issue or an error in the system.
Given my dissatisfaction with this matter, I kindly request a refund for the charge. I appreciate your assistance and look forward to resolving this issue promptly.
Thank you for your help!
Best regards,
Open Water Swim Refund Policy
Open Water Swim allows refunds up to 14 days prior to an event, minus a processing fee. After this period, no refunds will be issued, though participants may transfer their registration to another individual.
The Easiest Way to Get a Open Water Swim Refund
If you’re frustrated trying to get a refund from Open Water Swim—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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