Overview
Our Kids ASD is a wonderful resource for families with children on the autism spectrum. They offer a range of services designed to support kids and their parents. This includes specialized therapy options, like speech and occupational therapy, which help kids communicate better and navigate everyday tasks. They also offer social skills groups where children can make friends and learn how to interact with others in a fun and safe environment. Additionally, Our Kids ASD provides educational resources and parent support to help families understand autism and how to best support their child’s development. It’s all about creating a nurturing space where kids can thrive and families feel supported.
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The description is based on the information provided on the Our Kids ASD website, summarizing the main services they offer in an easy-to-understand manner for consumers.
How to Get a Our Kids ASD Refund: Step by Step
If you purchased through ourkidsasd.com:
- Visit the ourkidsasd.com website.
- Scroll down to the bottom of the page and click on Contact Us.
- Select the Membership and Billing option from the dropdown menu.
- Fill out the contact form with your details, including:
- Your name
- Your membership or subscription ID
- Your email used for the account
- State your request for a refund and include specific reasons like "the subscription renewed without notice" or "the account was not used".
- Submit the form and wait for a confirmation email.
- If you do not receive a response within a week, follow up by replying to the confirmation email or re-sending your request.
- Keep all communication brief but assertive, reiterating your points if necessary.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Our Kids ASD subscription.
- Scroll down and tap Report a Problem or Cancel Subscription.
- Select Request a Refund and then choose a reason such as "Unexpected renewal" or "Service not used".
- Submit your request and wait for a response from Apple.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three lines) in the upper-left corner.
- Select Subscriptions.
- Find the Our Kids ASD subscription and tap on it.
- Choose Cancel Subscription.
- After cancellation, go back to the menu and select Account.
- Look for the Order History and find the relevant purchase.
- Tap on the purchase and select Request a Refund.
- Choose a reason, such as "Charged without permission" or "Service not used".
- Submit the request and watch for a confirmation email.
If you purchased through a third-party billing provider:
- Locate the billing provider's contact information on their website.
- Visit their Customer Support section.
- Select the option for Billing Issues.
- Find the refund request form.
- Fill out the form accurately, emphasizing points like "Unwanted renewal" or "Account inactive".
- Submit your request through the designated channels, such as email or live chat.
- Be persistent; if you do not hear back in a few days, follow up on your request.
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The phone is not available.
Tips and Tricks for Getting a Our Kids ASD Refund
- Document Everything: Keep records of all communications, including emails and chat logs.
- Use Polite Yet Firm Language: Address your request respectfully while being clear about your expectations.
- Contact Customer Service First: Reach out via their main contact method; be ready to explain your issue concisely.
- Escalate to Management: If initial attempts fail, politely request to speak with a supervisor or manager.
- Time Your Request Appropriately: Submit your refund request shortly after a purchase, as timing can influence approvals.
- Leverage Social Media: Posting on platforms like Twitter or Facebook can prompt quicker responses from customer service.
- Be Persistent: Don’t hesitate to follow up; persistence can sometimes lead to better results.
- Research Common Issues: Familiarize yourself with common problems reported by other users to strengthen your case.
- Offer to Provide Feedback: Indicate that you’re willing to share your experience in exchange for resolution; companies often care about their reputation.
- Know Your Rights: Be informed about consumer rights regarding refunds that may apply to your situation.
Why Do People Request Refunds from Our Kids ASD
- Service not meeting expectations
- Program cancellation
- Incorrect billing or charges
- Inability to attend due to unforeseen circumstances
- Issues with content or materials provided
- Health concerns preventing participation
- Difficulty accessing online platforms
- Change in family situation affecting involvement
- Technical difficulties during sessions
- Misunderstanding of program details
Our Kids ASD Refund Script
Script
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Dear Our Kids ASD Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent charge. It seems there was an accidental charge to my account that I did not authorize. I would appreciate your assistance in resolving this matter.
Could you please process a refund for this charge at your earliest convenience? I appreciate your prompt attention to this issue and look forward to your response.
Thank you very much for your help!
Best regards,
Our Kids ASD Refund Policy
Our Kids ASD has a clear refund policy stating that they offer refunds for classes and services under specific conditions. Refunds must be requested within a certain timeframe, and there may be administrative fees deducted from the total amount refunded.
The Easiest Way to Get a Our Kids ASD Refund
If you’re frustrated trying to get a refund from Our Kids ASD—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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