Overview
Our Patch Group is a friendly company that helps people make their outdoor spaces look great. They offer services like landscaping, gardening, and yard clean-ups to brighten up homes and businesses. Whether you need help with planting flowers, cutting grass, or designing a whole new garden, their team is ready to lend a hand. They really care about making your outdoor area a beautiful and enjoyable place to be!
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The description is based on information provided from ourpatchgroup.com and aims to simplify the services offered by the company in a consumer-friendly way.
How to Get a Our Patch Group Refund: Step by Step
If you purchased through ourpatchgroup.com directly:
- Visit the Our Patch Group website at ourpatchgroup.com.
- Scroll to the bottom of the page and click on Contact Us.
- Choose the Membership or Billing option from the contact dropdown.
- In the message box, include the following details:
- Your full name and email address.
- State that you are requesting a refund for your membership.
- Mention that the subscription renewed without notice.
- Highlight any relevant details that indicate the account was unused.
- Submit the form and wait for a confirmation email about your request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the Our Patch Group subscription in the list.
- Tap on it and select Cancel Subscription if necessary.
- After cancellation, go to the App Store and scroll to Your Account at the top right.
- Select Purchased, then find the Our Patch Group purchase.
- Tap Report a Problem next to the relevant purchase.
- Choose the option for requesting a refund.
- In your message, emphasize that the payment was made for a service not used or that the renewal was unexpected.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) at the top left.
- Select Subscriptions from the menu.
- Find and select the Our Patch Group subscription.
- Tap on Cancel Subscription.
- After canceling, go back to the Menu and choose Account.
- Scroll down and select Purchase History.
- Find your Our Patch Group charge and tap on it.
- Select Report an Issue and then Request a Refund.
- In the messaging area, explain that you are requesting a refund because the subscription renewed without notice.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Click on My Account in the top menu.
- Scroll down to Manage Account, then select Update Payment Info.
- Select the Our Patch Group channel from your subscriptions.
- After canceling the subscription, contact Roku support directly via Help > Contact Us.
- Explain that you are requesting a refund for a channel that was charged without prior notice.
- Mention that the channel has not been used to support your request.
Phone
The phone is not available.
Tips and Tricks for Getting a Our Patch Group Refund
- Document Everything: Keep records of all communications, including emails and chat conversations.
- Be Persistent: Follow up regularly, even if you don't hear back right away.
- Use Specific Language: Clearly state your issue, including dates and order numbers, to avoid ambiguity.
- Escalate When Necessary: If initial contacts don’t work, ask to speak with a manager or escalate through social media channels.
- Timing is Key: Request your refund during business hours when representatives are more likely to be available.
- Utilize Social Media: Share your experience on platforms like Twitter to gain attention; companies often respond faster publicly.
- Be Polite but Firm: Maintain a respectful tone, but don’t hesitate to assert your rights as a consumer.
- Leverage Customer Reviews: Mention any negative reviews or experiences to emphasize the need for a resolution.
- Offer Alternatives: If possible, suggest alternatives like store credit to make the resolution easier for them.
- Know Your Rights: Familiarize yourself with consumer rights laws that may apply to your situation for stronger positioning.
Why Do People Request Refunds from Our Patch Group
- Product did not match description
- Received damaged or defective item
- Late delivery beyond expected timeframe
- Change of mind after purchase
- Item no longer needed
- Unwanted gift
- Quality did not meet expectations
- Ordering error
- Subscription cancellation
- Service not delivered as promised
Our Patch Group Refund Script
Script
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Dear Our Patch Group Team,
I hope this message finds you well. I am writing to address a billing issue regarding an accidental charge on my account that I did not authorize. Despite my satisfaction with your services, I believe this charge was made in error.
I kindly request a refund for this amount, as I trust it can be resolved swiftly. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Our Patch Group Refund Policy
Our Patch Group offers a 30-day refund policy for unused and unopened items. Customers must initiate the return process within this timeframe to be eligible for a full refund.
The Easiest Way to Get a Our Patch Group Refund
If you’re frustrated trying to get a refund from Our Patch Group—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.