Overview
OurPact is a parental control app that helps parents manage their children's screen time and keep them safe online. It lets parents set daily screen limits, block or allow specific apps, and customize schedules for school, bedtime, and family time. Parents can also track their child's real-time location and get alerts when they arrive or leave certain places. The app offers continuous monitoring by taking screenshots of the child's device and uses AI to flag inappropriate content like violence or adult material. It also has web filters to block harmful websites and allows parents to set custom safety rules. Overall, OurPact aims to help families build healthy screen habits and stay connected digitally in a simple and easy way.
Difficulty
12345678910
Easy Medium Very Hard
The description is based directly on the main features and services listed on OurPact's official website, presented in clear, everyday language suitable for a consumer audience.
How to Get a OurPact Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID banner at the top of the screen.
- Select Subscriptions.
- Find and tap your OurPact subscription.
- Choose Cancel Subscription if you want to stop future charges.
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Tap or click "I'd like to," then choose Request a refund.
- Select the OurPact subscription purchase and provide a reason such as "The subscription renewed without notice" or "The account was unused" to increase chances of refund approval.
- Submit the request and wait 24 to 48 hours for an update via email.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select Payments & subscriptions, then Subscriptions.
- Find and tap your OurPact subscription.
- Choose Cancel Subscription to stop future charges.
- Go to the Google Play refund request page and sign in.
- Follow the on-screen steps to select the OurPact purchase and request a refund.
- Use refund reasons like "Subscription renewed without notice" or "I did not use the service" to support your refund request.
If you purchased through OurPact website (Stripe):
- Go to app.ourpact.com and sign into your account.
- Click the profile icon in the upper right corner and select Account.
- Choose Cancel Subscription or adjust your subscription preferences.
- Since there is no direct refund request flow, email support@ourpact.com explicitly requesting a refund.
- In your email, mention that you canceled the subscription but were charged or that the account was unused to increase refund approval chances.
- Wait for a response from support for further instructions.
Tips and Tricks for Getting a OurPact Refund
- Contact customer support immediately with a clear and polite message explaining your refund request.
- Request the refund promptly after payment to increase your chances of approval, as timing is critical.
- Use firm but respectful language, emphasizing accidental purchase or dissatisfaction with the service.
- Escalate the issue politely if the first response is negative by asking to speak with a manager or supervisor.
- Cancel your subscription quickly through your device's subscription settings (iOS or Android) to avoid further charges.
- Avoid repeated refund requests from multiple accounts; one clear and concise request is better.
- Be honest and concise in your explanations; do not use excessive complaints or threats as this can lead to denial.
- Enable purchase protections such as biometric or password verification to prevent accidental purchases in the future.
- Review your device subscriptions regularly to spot unwanted charges early and request refunds as soon as possible.
- If you purchased via Apple or Google Play, cancel subscription in settings and request refund through their official refund request pages (reportaproblem.apple.com for Apple; Google Play refund page), citing reasons like "subscription renewed without notice" or "account unused."
- If purchased via OurPact website (Stripe), cancel subscription in account settings and email support@ourpact.com explicitly requesting refund and mention cancellation but being charged or unused account.
Why Do People Request Refunds from OurPact
- App caused glitches on users' phones, such as missing text messages and emails.
- Users were charged after deleting the app because they did not cancel the subscription separately.
- Forgetting to cancel subscriptions after trial periods or before renewal.
- Subscriptions were charged to family organizer accounts without users' direct consent.
- Users continued to be charged despite no longer using the app or switching devices.
- Confusion about subscription cancellation process, assuming deleting the app cancels the subscription.
- No refunds or partial refunds from the app’s support team; users directed to Apple for refund requests.
- Technical issues or functional problems causing dissatisfaction with the app's performance.
OurPact Refund Script
Script
Copy
Dear OurPact Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my account. It appears that I was accidentally charged for a subscription that I did not intend to renew. I believe this may have been due to an oversight on my part, and I am quite dissatisfied with this unexpected charge.
Given these circumstances, I would kindly like to request a refund for this transaction. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
OurPact Refund Policy
OurPact does not offer refunds or partial credits for any monthly or annual subscription purchases. If a subscription is canceled after payment, users keep their benefits until the end of the subscription term, after which the account reverts to a free plan.
The Easiest Way to Get a OurPact Refund
If you’re frustrated trying to get a refund from OurPact—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
