Overview
Oveja Negra is a creative company that focuses on helping brands tell their stories. They offer a range of services, including branding, design, and digital marketing. Whether a business needs a fresh logo, a catchy social media campaign, or a complete rebranding, Oveja Negra has got it covered. They aim to make the whole process fun and easy, so clients can feel excited about their brand's journey.
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The description is based on an overview of Oveja Negra's offerings and is simplified to appeal to a consumer audience.
How to Get a Oveja Negra Refund: Step by Step
If you purchased through the Oveja Negra website:
- Go to the Oveja Negra website at ovejanegrasj.com.
- Scroll down to the bottom of the homepage and click on the "Contact Us" link.
- Fill out the contact form with your details:
- Name: Your full name.
- Email: The email associated with your membership.
- Subject: Choose "Refund Request".
- Message: Clearly state that you wish to request a refund, mentioning:
- The name of the membership or service purchased.
- Specify that you were not notified of the renewal.
- Note that the account has been unused during the billing period.
- Submit the form and wait for a response, typically within 24-48 hours.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on “Activity” at the top menu.
- Find the transaction related to your Oveja Negra membership.
- Click on the transaction to open the details.
- Select “Report a Problem” at the bottom of the transaction details page.
- Choose “I want a refund” as your reason.
- Provide a brief explanation:
- State the membership type.
- Emphasize the lack of renewal notice.
- Indicate that you have not used the service.
- Submit your request and await their response, generally within a few days.
If you purchased through Apple (App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the Oveja Negra subscription in the list.
- Tap on it, then select “Cancel Subscription” (if necessary).
- Go back to the main Apple ID page and tap “Purchase History”.
- Find the transaction associated with your Oveja Negra membership.
- Tap on it and choose “Report a Problem” at the bottom of the screen.
- In the issue reporting page, select “I want refund” and briefly mention:
- That the subscription renewed without prior notice.
- That the service has not been used.
- Submit the report and check your email for updates.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the menu icon (three horizontal lines) in the upper-left corner.
- Select “Subscriptions”.
- Find your Oveja Negra subscription in the list.
- Tap on it to open the details page.
- Select “Cancel Subscription” (if required).
- Return to the main menu and tap on “Account”.
- Select “Purchase History” from the options.
- Locate the transaction related to Oveja Negra.
- Tap on the transaction, then select “Request a Refund”.
- In the request form, highlight:
- The lack of a renewal notice.
- How the account has not been utilized.
- Submit your request and monitor your email for a response.
Phone
The phone is not available.
Tips and Tricks for Getting a Oveja Negra Refund
- Document Everything: Keep records of your order confirmation, shipping details, and any correspondence.
- Be Polite: Start with a friendly tone in your initial communication to set a positive tone.
- Use Their Social Media: If you're not getting a response via email, try reaching out on social media for quicker attention.
- State Your Case Clearly: Clearly outline your reason for the refund request, focusing on facts rather than emotions.
- Escalate When Necessary: If you don’t get a resolution, politely ask to speak to a manager or supervisor.
- Timing is Key: Contact them soon after receiving the product to increase your chances of a successful refund.
- Consult Online Communities: Check specific threads on Reddit or forums where users share successful strategies.
- Be Persistent: If you don’t get a response, follow up every few days to show you are serious about the refund.
- Offer Alternative Solutions: If a full refund isn't possible, suggest alternatives like store credit or exchange.
- Highlight Negative Reviews: If they continue to ignore your request, mention that you'll share your experience on review platforms as a last resort.
Why Do People Request Refunds from Oveja Negra
- Item not received within the expected timeframe.
- Product was damaged upon arrival.
- Incorrect item sent instead of the ordered product.
- Quality not as described in the product listing.
- Size or fit issues that are not satisfactory.
- Change of mind after purchase.
- Subscription cancellation or billing errors.
- Service not fulfilled as promised.
- Technical issues preventing use of the product.
- Billing discrepancies or unauthorized charges.
Oveja Negra Refund Script
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Dear Oveja Negra Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent purchase, where I was mistakenly charged twice for the same item. I would like to request a refund for the additional charge as it has caused some inconvenience.
I appreciate your attention to this matter and look forward to resolving it promptly. Thank you for your understanding.
Best regards,
Oveja Negra Refund Policy
Oveja Negra offers a 30-day return policy for merchandise in its original condition, including tags and packaging. Items that are customized or discounted are not eligible for a refund or exchange.
The Easiest Way to Get a Oveja Negra Refund
If you’re frustrated trying to get a refund from Oveja Negra—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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