Overview
OwlCrate is a monthly subscription box that’s perfect for book lovers! Each month, they send a specially themed box filled with a brand new young adult novel and fun bookish goodies like bookmarks, art prints, and even exclusive items from popular authors. It’s a great way to discover new reads and get cool stuff related to your favorite books. Plus, every box has a unique theme, making it exciting to see what you'll get every month!
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The description is based on the services provided by OwlCrate as outlined on their website, focusing on appealing to a general audience.
How to Get a OwlCrate Refund: Step by Step
If you purchased through OwlCrate.com:
- Visit the OwlCrate website and log into your account.
- Navigate to the Help Center or Contact Us section located at the bottom of the page.
- Select Email Us or find the contact form.
- In your message, mention that you are requesting a refund for your subscription.
- State that you did not receive notice of the renewal, or emphasize that the account has been unused.
- Include your account information, such as email address and subscription details, for reference.
- Submit your request and wait for a confirmation email regarding your refund.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the OwlCrate subscription.
- Scroll down and tap on Report a Problem.
- Select the relevant option which indicates did not authorize the charge or service was not provided.
- Follow the on-screen instructions to submit your request for a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines) in the upper left corner.
- Select Account, then tap on Purchase History.
- Locate the OwlCrate subscription in your purchase history.
- Tap on it and select Refund.
- Choose the reason subscription renewed without notice or account unused.
- Follow the prompts to complete the refund request.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the Activity section to find the OwlCrate transaction.
- Click on the transaction and then select Report a Problem.
- Choose Item Not Received to indicate that you are requesting a refund.
- Provide details explaining the renewal without notice or non-utilization of the subscription.
- Submit your resolution request and wait for PayPal to process.
If you purchased through a credit card:
- Locate the transaction on your bank statement.
- Contact your bank's customer service department.
- Request to dispute the charge for the OwlCrate subscription.
- Explain that the subscription renewed without any notification or that the account has been unused.
- Follow your bank's instructions to complete the request.
Tips and Tricks for Getting a OwlCrate Refund
- Be polite and patient in your initial communication; it sets a positive tone.
- Document everything, including order numbers and correspondence.
- Use social media to express concerns; public visibility can prompt quicker responses.
- Follow up persistently without being aggressive; regular check-ins can keep your case active.
- Escalate gently by asking to speak with a supervisor if the initial contact is unhelpful.
- Be specific about your request; indicate the exact refund amount and reason clearly.
- Utilize timing around peak shopping periods or after major announcements for increased impact.
- Share positive experiences if applicable; framing your request positively can help.
- Look for customer support live chat; it has proven quick for many users.
- Check for any recent promotions that might apply to your situation for leverage.
Why Do People Request Refunds from OwlCrate
- Damaged items received in the subscription box.
- Missing items from the shipment.
- Incorrect items sent as part of the subscription.
- Late delivery beyond the expected shipping timeframe.
- Item not as described or not meeting expectations.
- Change of mind after receiving the box.
- Billing issues or overcharges on the subscription fee.
- Subscription cancellation not processed correctly.
- Issues with customer service or lack of support.
- Quality concerns regarding the books or items included.
OwlCrate Refund Script
Script
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Dear OwlCrate Team,
I hope this message finds you well. I am writing to address a billing issue regarding my recent subscription. Unfortunately, I noticed an accidental charge on my account that I was not expecting.
As a loyal customer, I have always appreciated your service, but this situation has left me quite dissatisfied. I kindly request a refund for the recent charge at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
OwlCrate Refund Policy
OwlCrate offers a refund or exchange for items that are damaged or incorrect upon receipt, provided that claims are made within 30 days of the delivery date. However, they do not accept returns for boxes once they have been opened.
The Easiest Way to Get a OwlCrate Refund
If you’re frustrated trying to get a refund from OwlCrate—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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