Overview
Paramount+ is a streaming service that gives you access to a ton of movies, TV shows, and live sports. You can watch classic films and exciting new series, including exclusive shows that you won't find anywhere else. Plus, it offers live CBS television, so you can catch up on your favorite shows as they air. With a subscription, you can watch whenever you want on your phone, tablet, or smart TV, making it super convenient for any schedule!
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The description is based on an understanding of Paramount+ as a streaming platform and its offerings aimed at everyday consumers.
How to Get a Paramount+ Refund: Step by Step
If you purchased through the Paramount+ website:
- Visit the Paramount+ support page at paramountplus.com/support.
- Scroll down and click on Contact Us.
- Choose Billing and Accounts from the list of categories.
- Click on Request a Refund.
- Fill out the form with your account information and select Refund Request as the subject.
- In the message box, mention that your subscription renewed without notice and that you haven’t used your account recently.
- Submit the form and check your email for a confirmation message.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Paramount+ subscription.
- Scroll to the bottom and tap on Report a Problem or Cancel Subscription.
- Follow the prompts and in the description, emphasize that the subscription was renewed without your intention.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top-right corner.
- Go to Payments & Subscriptions > Subscriptions.
- Select your Paramount+ subscription.
- Tap on Cancel Subscription.
- For the refund request, tap on Report a Problem and explain that the account was unused and you wish to request a refund.
If you purchased through Roku:
- Go to the Roku website and log into your account.
- Navigate to Your Account > Your subscriptions.
- Locate the Paramount+ subscription.
- Click on Manage Subscription.
- Follow the prompts to cancel the subscription.
- After cancellation, go to Roku Billing Support to request your refund. Clearly state that the subscription renewed without your consent.
Email
The email is not available.
Tips and Tricks for Getting a Paramount+ Refund
- Use a clear and concise email subject line such as "Request for Refund" to grab attention.
- Provide a detailed explanation of why you want a refund, including specific issues encountered.
- Document everything related to your subscription: dates, charges, and any correspondence with customer service.
- Be polite but firm in your language; express disappointment rather than anger.
- Leverage social media by tagging Paramount+ on platforms like Twitter or Facebook to get a faster response.
- Ask for a supervisor if the first representative cannot assist; escalation often yields better results.
- Contact during off-peak hours for potentially shorter wait times and better service.
- Be persistent but patient; follow up regularly if you don’t receive a response.
- Reference online complaints to show the company that you're aware of broader issues and that you're not alone.
- Consider using chat support as some users report quicker resolutions through live chat.
- Check for available discounts or alternative offers to negotiate a partial credit instead of a full refund.
- Monitor your bank statements and report any unauthorized charges immediately; this can bolster your refund claim.
Why Do People Request Refunds from Paramount+
- Billing issues - Incorrect charges or unexpected fees.
- Technical problems - Streaming issues, poor video quality, or app malfunctions.
- Content availability - Desired shows or movies are no longer available.
- Account access problems - Issues logging into the account.
- Service dissatisfaction - Unmet expectations regarding content variety or quality.
- Subscription not needed - Change in circumstances or lack of usage.
- Promotional offers - Promised discounts not applied.
- Duplicate charges - Being charged for the same service multiple times.
- Cancellation difficulties - Problems with the cancellation process.
- Incompatibility - Device not supported for streaming the service.
Paramount+ Refund Script
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Dear Paramount+ Customer Service,
I hope this message finds you well. I am writing to address a billing issue I encountered with my account. I noticed an accidental charge that I did not authorize or intend to incur. Due to my dissatisfaction with this unexpected charge, I kindly request a refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Paramount+ Refund Policy
Paramount+ offers a 30-day money-back guarantee for subscriptions, allowing customers to request a refund within this period if they are unsatisfied with the service. After the 30 days, subscriptions are non-refundable, but they can be canceled anytime to avoid future charges.
The Easiest Way to Get a Paramount+ Refund
If you’re frustrated trying to get a refund from Paramount+—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.