Overview
Paws Up is a fun and cozy pet care service that makes sure your furry friends are happy and well taken care of. They offer a variety of services, including dog walking, pet sitting, and grooming. Whether you need someone to walk your dog while you're at work or to watch your cat when you're away, Paws Up has you covered. Their team loves pets and treats each one like family, ensuring your pets get plenty of love and attention. It's all about keeping your pets comfortable and safe while you go about your day!
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The description is based on a simple overview of Paws Up's services, making it easy to understand for any pet owner looking for care options.
How to Get a Paws Up Refund: Step by Step
If you purchased through pawsup.com directly:
- Visit the Paws Up website.
- Scroll to the bottom of the homepage and click on the ‘Contact Us’ link.
- Fill out the contact form with the following:
- Your Name
- Your Email
- Subject: Request for Refund
- Message: Mention that you are requesting a refund for your membership or subscription, and specify that it renewed without your notice.
- Provide any additional information such as your account details and the date of the charge.
- Click on the ‘Submit’ button to send your refund request.
- Wait for a response from customer support; check your email for any communication regarding your refund.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your subscription to Paws Up and tap on it.
- Tap Cancel Subscription (if necessary, as this does not cancel the request).
- Scroll down and tap Report a Problem next to the subscription.
- Your browser will open to Apple’s problem reporting page; select “I’d like to request a refund”.
- Follow the prompts and in the message box, indicate that the subscription renewed without permission and that your account was unused.
- Submit your request and check your email for the refund confirmation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the menu icon (three horizontal lines) in the upper left corner.
- Go to Subscriptions.
- Select your Paws Up subscription from the list.
- Tap Cancel Subscription.
- Once canceled, tap on Report a Problem.
- Select the option for “I’d like a refund”.
- In your message, state that the subscription renewed without notice, and emphasize that your account was unused.
- Submit your refund request and watch for a response via the email linked to your Google account.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to your Account settings.
- Select Manage your subscriptions.
- Locate your Paws Up subscription and select it.
- Click on Cancel Subscription (if needed for refund eligibility).
- Then, scroll down to find the option for Submit a refund request or contact customer support.
- In your request, mention that the subscription renewed without notice, and that you have not used the account.
- Follow through with any additional requirements and await confirmation of your refund.
Phone
The phone is not available.
Tips and Tricks for Getting a Paws Up Refund
- Document everything: Keep records of all communications, including emails, chat logs, and call notes.
- Be polite but firm: Start conversations with a friendly tone, then firmly express your need for a refund.
- Use specific language: Clearly state what went wrong and why you believe a refund is warranted.
- Escalate when necessary: If initial attempts fail, ask to speak with a manager or supervisor.
- Contact through multiple channels: Try reaching out via email, phone, and social media for better chances.
- Timing matters: Initiate your refund request shortly after your experience to keep details fresh.
- Leverage social media: Publicly address your issue on platforms like Twitter for quicker responses.
- Be persistent: If your first request is denied, don't give up—keep following up.
- Offer alternatives: Suggest a credit or reschedule if a full refund seems difficult to obtain.
- Share your experience: If your request doesn't go well, consider sharing your story in reviews or forums to prompt a response.
Why Do People Request Refunds from Paws Up
- Service quality did not meet expectations.
- Booking errors or misunderstandings.
- Change of plans due to personal circumstances.
- Overcharging on the initial transaction.
- Accommodation issues such as cleanliness or maintenance concerns.
- Inaccessible amenities that were advertised.
- Weather disruptions affecting booked activities.
- Health concerns related to traveling or services.
- Poor customer service during the stay.
- Misleading marketing or promotion details.
Paws Up Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue that I encountered recently with my account. It appears that I was inadvertently charged for a service I did not utilize.
Given the circumstances, I would like to kindly request a refund for this amount. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance.
Best regards,
Paws Up Refund Policy
Paws Up offers a flexible refund policy, allowing guests to receive a full refund for cancellations made more than 30 days prior to their arrival date. Cancellations made within 30 days are eligible for credit toward a future stay, but no refunds are issued for late cancellations or no-shows.
The Easiest Way to Get a Paws Up Refund
If you’re frustrated trying to get a refund from Paws Up—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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