Overview
Perform 360 is all about helping people get fit and stay healthy in a fun and supportive way. They offer personal training, group classes, and nutrition coaching to help you reach your wellness goals. Whether you're a beginner or looking to push your limits, their team of friendly trainers creates personalized programs just for you. Plus, they have a great community vibe, so you'll feel encouraged and motivated every step of the way!
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The description is based on an overview of the services provided by Perform 360. It focuses on simple language to convey what the company does without using any complicated or formal terms.
How to Get a Perform 360 Refund: Step by Step
If you purchased through perform-360.com directly:
- Visit perform-360.com and log in to your account.
- Navigate to the Account Settings section by clicking on your profile icon.
- Select Billing Information from the menu.
- Locate the Recent Transactions or Billing History option.
- Find the specific transaction you wish to refund and click on Details.
- Look for a Request Refund button or link.
- In the reason prompt, mention that the subscription renewed without notice or that the account was unused.
- Submit your request and note any confirmation number provided.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on perform-360 in the list of subscriptions.
- Select Cancel Subscription if you haven't done so already.
- Go to the Apple Support website and navigate to the Report a Problem section.
- Sign in with your Apple ID credentials.
- Locate the transaction associated with the perform-360 subscription and click Report a Problem.
- Choose the Request Refund option and state your reason, emphasizing that the subscription renewed without notice.
- Complete the form and submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the upper left corner.
- Select Subscriptions.
- Find perform-360 in your list of subscriptions and tap on it.
- Tap Cancel Subscription if you haven't done so already.
- Once canceled, go to the Google Play Refund Request Form through your browser.
- Sign in with your Google account.
- Follow the prompts to locate the recent transaction for perform-360.
- Select Request Refund and indicate that the subscription renewed without notification.
- Submit your request.
If you purchased through PayPal:
- Login to your PayPal account.
- Navigate to Your Activity and locate the payment made to perform-360.
- Click on the transaction to view details.
- Click the Report a problem link (if available) or reach out to the seller directly via the contact options provided.
- If reporting a problem, select the Item Not Received option.
- In the messaging section, mention that you wish to request a refund due to an unexpected renewal.
- Submit the report and await a response.
If you purchased through another billing source:
- Identify the billing source you used to purchase your subscription.
- Visit their customer service or help section on their website.
- Look for options regarding subscriptions or recurring payments.
- Follow the on-screen instructions for requesting a refund.
- When required, state that your subscription renewed without clear notice or that you were unable to utilize the service.
- Complete the process to submit your request.
Phone
The phone is not available.
Tips and Tricks for Getting a Perform 360 Refund
- Document Everything: Keep records of all communications, receipts, and relevant dates related to your purchase and refund request.
- Be Persistent: Don’t hesitate to follow up regularly; it shows you’re serious about your request.
- Use Clear, Concise Language: State your case clearly without unnecessary details; include specific reasons for your refund.
- Utilize Social Media: Reach out through platforms like Twitter or Facebook to get higher visibility for your issue.
- Contact Customer Service at Off-Peak Times: Early mornings or late evenings may have less traffic, leading to quicker responses.
- Express Urgency: Politely mention the urgency of your situation to elevate the response priority.
- Escalate if Necessary: If initial attempts fail, request to speak with a manager or a supervisor for a different level of authority.
- Highlight Positive Feedback: If you have been a loyal customer, mention previous positive experiences to make your case stronger.
- Ask for a Supervisor: If you're not getting anywhere, directly ask to speak with someone who has more authority.
- Involve Consumer Protection: Mention you’ll escalate to consumer protection agencies if the issue isn’t resolved promptly.
- Timing: Make refund requests soon after the transaction; the closer you are to the purchase date, the better.
- Express Disappointment: Convey a sense of disappointment to help emphasize the impact of the situation on your trust in the company.
- Be Polite: Always maintain a polite tone; being rude can backfire and cause further delays.
- Use Email as Documentation: Sending your request via email provides you a paper trail to reference later.
- Offer Alternatives: If a refund seems unlikely, suggest alternatives such as store credit or exchange options.
Why Do People Request Refunds from Perform 360
- Unsatisfactory service - Experiences did not meet expectations.
- Billing errors - Incorrect charges on the account.
- Technical issues - Inability to access services due to website problems.
- Change of mind - Decided not to continue with the program.
- Moving away - Relocation made accessing services impractical.
- Health issues - Injury or illness preventing participation.
- Program dissatisfaction - Not happy with the quality or relevance of the services offered.
- Lack of communication - Poor customer support experiences.
Perform 360 Refund Script
Script
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Dear Perform 360 Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue that I recently encountered. I was unexpectedly charged for a service that I did not intend to purchase, and I believe this may have been an accidental charge.
Given the circumstances, I kindly request a refund for this charge. I have always appreciated the value of your services, and I hope to resolve this matter swiftly.
Thank you for your understanding and assistance.
Best regards,
Perform 360 Refund Policy
Perform 360 offers a refund policy that allows customers to request refunds within a specified period after purchase, provided certain conditions are met. To qualify for a refund, customers must ensure they submit their request through the proper channels and adhere to any outlined terms and conditions related to their service or product.
The Easiest Way to Get a Perform 360 Refund
If you’re frustrated trying to get a refund from Perform 360—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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