Overview
Piano with Jonny is a fun and friendly online music school where you can learn to play the piano no matter your skill level. They offer a variety of easy-to-follow video lessons that you can watch anytime, so it feels like having a personal piano teacher in your living room. You’ll find courses for beginners, plus more advanced lessons if you want to take your skills further. There are also resources like sheet music and practice tips to help you along the way, making it a great place to enjoy playing your favorite songs and improve at your own pace.
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The description is based on a straightforward overview of the services offered by Piano with Jonny, focusing on accessibility and enjoyment for learners of all levels.
How to Get a Piano with Jonny Refund: Step by Step
If you purchased through a Credit Card:
- Locate your original receipt or billing statement to find the transaction details.
- Contact your bank or card issuer directly through the phone number found on the back of your card.
- Request to dispute the charge for your membership from Piano with Jonny.
- Mention that the subscription renewed without proper notification.
- Emphasize that the account was unused during the billing period.
- Complete any necessary forms or provide any documentation required by your bank or card issuer.
- Follow up with your bank or card issuer if you do not receive confirmation of the dispute within a few days.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions to view your active subscriptions.
- Find and tap on your subscription for Piano with Jonny.
- Tap on Report a Problem option and select the reason for your refund request.
- Mention that the subscription was renewed without notice.
- State that the account was not actively used.
- Follow any additional prompts to complete your refund request.
- Check your email for the confirmation of your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions from the menu.
- Find Piano with Jonny and select it.
- Tap on Report a Problem or Request a Refund.
- Mention that the subscription renewed without adequate notification.
- Highlight that the account has remained unused.
- Finish the request and monitor your email for updates and confirmation.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Select Manage Account and find Piano with Jonny under your subscriptions.
- Click on Cancel Subscription to stop any further charges.
- Go to the Customer Support section at the bottom of the page.
- Look for the option to Submit a Request for a refund.
- Mention that the subscription was renewed without notice.
- Emphasize that the account was left inactive throughout the last billing cycle.
- Complete the request form and submit it.
- Check for an email confirmation regarding your refund.
Phone
The phone is not available.
Tips and Tricks for Getting a Piano with Jonny Refund
- Be polite but firm: Start your communication with a friendly tone to build rapport.
- Document everything: Keep records of all correspondence, including dates and times of communication.
- Use specific language: Clearly state your reasons for the refund and reference any specific terms that support your request.
- Contact support early: Don’t wait until the last minute; reach out as soon as you decide you want a refund.
- Escalate when necessary: If the initial response isn’t satisfactory, ask to speak with a manager or higher-up.
- Timing is key: Try to initiate contact during business hours for a quicker response.
- Share your journey: Mention what you liked but explain why the service didn't meet your expectations.
- Follow-up politely: Send a follow-up email if you don’t hear back within a week.
- Leverage social media: If stuck, mention your situation on social media platforms to grab their attention.
- Prepare to negotiate: Be open to alternatives, such as credit for future use if you can’t get a full refund.
Why Do People Request Refunds from Piano with Jonny
- Content is not as expected - Users may find that the material does not meet their learning needs or expectations.
- Technical issues - Problems accessing videos or experiencing playback issues can lead to dissatisfaction.
- Difficulty with course material - Some may find the lessons too advanced or challenging for their skill level.
- Lack of beginner-friendly resources - New learners might seek a more gradual introduction and feel overwhelmed.
- Subscription cancellation - Users might change their minds about continuing with the subscription and seek refunds.
- Billing errors - Unintentional charges or incorrect billing can lead users to request refunds.
- Change of preference - Learners might decide on a different method or platform for piano education.
- Insufficient support - Users may feel that the platform does not provide adequate help or feedback.
- Course comprehensiveness - Some may feel that the content does not cover enough areas or topics.
- Content quality - Users may be dissatisfied with the production quality of the learning materials.
Piano with Jonny Refund Script
Script
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Dear Piano with Jonny Team,
I hope this message finds you well. I recently noticed an unintended charge on my account related to my subscription, which I did not authorize. Additionally, I have found that the service did not meet my expectations as I had hoped.
I would appreciate your assistance in processing a refund for this charge. Thank you for your prompt attention to this matter.
Best regards,
Piano with Jonny Refund Policy
Piano with Jonny offers a 30-day money-back guarantee for their memberships. If you're not satisfied within the first 30 days, you can request a full refund by contacting their support team.
The Easiest Way to Get a Piano with Jonny Refund
If you’re frustrated trying to get a refund from Piano with Jonny—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.