Overview
Pigeon is a cool platform that makes it super easy to share memories and stories. You can create digital postcards and send them to your friends and family just like that! It's all about keeping in touch and sharing special moments, whether it's a vacation picture or a quick note to say hi. Plus, it offers fun features to customize your messages, making it feel personal and warm. Whether you're far from loved ones or just want to brighten someone’s day, Pigeon helps you connect in a heartfelt way.
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The description is based on understanding Pigeon’s services in a casual and relatable manner, avoiding complex terms to ensure that it’s easy for anyone to grasp.
How to Get a Pigeon Refund: Step by Step
If you purchased through Credit or Debit Card:
- Log in to your account at pigeon.ly.
- Navigate to the Account Settings section.
- Click on Billing.
- Select Transaction History or Payment History.
- Identify the transaction you want to request a refund for.
- Click on Request Refund next to the transaction.
- In the message section, mention that the charge was unrecognized or that it was not authorized.
- Submit your request and keep an eye on your email for a response.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find and tap on your pigeon.ly subscription.
- Tap on Report a Problem.
- Choose the reason for the refund, such as Subscription renewed without notice or Account was unused.
- Follow prompts to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu (three horizontal lines) in the top-left corner.
- Select Account.
- Tap on Purchase History.
- Find the transaction for pigeon.ly.
- Tap on the transaction and select Request a Refund.
- In the text box, emphasize the subscription was not utilized or that it was unexpected renewal.
- Submit your request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Navigate to the Activity section.
- Find the transaction for pigeon.ly.
- Click on Details next to the transaction.
- Click on Report a Problem.
- Select Unauthorized Transaction or Service not received.
- In the description, mention that the service was not used or the charge was not expected.
- Complete the report and wait for PayPal to follow up.
If you purchased through Roku:
- Go to your Roku account online.
- Sign in and click on Your Account.
- Go to Subscriptions or Manage Subscriptions.
- Locate the pigeon.ly subscription.
- Click Manage Subscription.
- Choose Cancel Subscription (you may need to do this to proceed with a refund).
- Once cancelled, visit the Help section and find Request a Refund.
- In your request, mention that you were charged without prior notification or that the service was unused.
- Submit the request.
Phone
The phone is not available.
Tips and Tricks for Getting a Pigeon Refund
- Document everything: Keep records of your transactions, communications, and any issues encountered.
- Be concise and clear: When contacting support, stick to the facts and clearly state your request for a refund.
- Use polite yet firm language: Maintain professionalism but assert your rights as a customer.
- Utilize social media: Mention Pigeon on platforms like Twitter or Facebook to get quicker responses.
- Escalate if necessary: If initial support fails, ask to speak to a supervisor or higher authority.
- Follow up regularly: Don’t hesitate to check back in if you haven’t received a timely response.
- Time your request: Contact them shortly after an issue arises, as delays can weaken your case.
- Be aware of busy periods: Avoid contacting during peak times to improve response rates.
- Use community knowledge: Leverage experiences shared on forums like Reddit for nuanced tactics.
- Stay persistent: Consistently advocate for your refund; determination can lead to success.
Why Do People Request Refunds from Pigeon
- Incorrect billing for the subscription service.
- Technical issues preventing access to the platform.
- Unsatisfactory customer support experience.
- Feature not as described on the website.
- Service was not delivered as promised.
- Change of mind after purchase.
- Billing error due to duplicate charges.
- Failed subscription cancellation prior to renewal.
- Account was hacked and unauthorized transactions occurred.
- Service incompatibility with user's needs or device.
Pigeon Refund Script
Script
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Hello Pigeon Team,
I hope this message finds you well. I'm writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I believe was not intended. After reviewing my usage, I am quite dissatisfied as this charge seems to be erroneous.
I would appreciate it if you could process a refund for this charge at your earliest convenience. Thank you for your understanding and assistance with this matter.
Best regards,
Pigeon Refund Policy
Pigeon's refund policy states that customers can request a refund within 30 days of purchase for any unused or unopened products. Refunds will be processed after the returned items are received and inspected.
The Easiest Way to Get a Pigeon Refund
If you’re frustrated trying to get a refund from Pigeon—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.