Overview
Platinum Performance is all about helping pets and horses live their best lives. They offer a range of high-quality nutritional supplements designed to support overall health and wellness. Whether your furry friend needs help with joint health, a shiny coat, or general vitality, Platinum Performance has something for everyone. They focus on using the best ingredients to create products that can really make a difference in the health of animals. Plus, they provide personalized advice to help you find just the right supplement for your specific needs. It’s like having a nutrition expert for your pets at your fingertips!
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The description is based on a straightforward overview of the services offered by Platinum Performance, highlighting their focus on pet and horse nutrition without using complex terminology.
How to Get a Platinum Performance Refund: Step by Step
If you purchased through credit/debit card:
- Visit platinumperformance.com.
- Scroll to the bottom of the page and click on the 'Contact Us' link.
- Select the appropriate contact method (email or phone) to reach customer support.
- When contacting support, mention that the subscription renewed without notice.
- Provide your account details (email, name, order number) to expedite the process.
- Clearly state that you wish to request a refund for the recent charge.
- Emphasize that the account was unused or that the renewal was unexpected.
- Be prepared to wait for a response, and follow up if necessary.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top (your name).
- Select Subscriptions.
- Locate the Platinum Performance subscription.
- Tap on it, then scroll down and select Report a Problem.
- Choose the issue that reflects your situation, such as Subscription not as expected.
- In your message, mention that the subscription renewed without notice and request a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines) in the upper left corner.
- Select Subscriptions.
- Find the Platinum Performance subscription.
- Tap on it, then choose Cancel Subscription if necessary.
- To request a refund, scroll down and tap Refund or Report a Problem.
- Choose a relevant option such as Did not want this charge.
- In your message, mention that the subscription renewed without notice and emphasize that the account was unused.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to Activity in the top menu.
- Find the transaction for the Platinum Performance subscription.
- Click on the transaction to view its details.
- Select Report a Problem.
- Choose Request a Refund.
- In your message, state that the subscription renewed unexpectedly and mention that the account was unused.
- Submit the request and monitor your email for updates from PayPal.
Tips and Tricks for Getting a Platinum Performance Refund
- Be polite but firm: Start your communication in a friendly tone, but assert your need for a refund.
- Document everything: Keep records of all correspondences, including emails and chat logs.
- Use specific language: Clearly state the reasons for your refund request, referencing product issues or dissatisfaction.
- Contact customer service: Use both email and phone support to make your request and follow up if necessary.
- Escalate when necessary: If initial requests are ignored, ask to speak with a manager or supervisor.
- Leverage social media: Post about your issue on platforms like Twitter or Facebook and tag the company, which might prompt a quicker response.
- Timing is key: Submit your request early in the week to avoid weekend delays and increase visibility.
- Express urgency: Mention a potential review on platforms like Trustpilot or Reddit if the issue isn’t resolved quickly.
- Utilize your payment method: If all else fails, consider disputing the charge through your credit card or payment service.
- Check for promotional perks: Sometimes mentioning promotional offers or loyalty programs can incentivize better service.
Why Do People Request Refunds from Platinum Performance
- Product dissatisfaction with effectiveness after use.
- Wrong product shipped or received.
- Order cancellation prior to shipping.
- Delayed delivery beyond expected timeframe.
- Allergy or adverse reaction to the product.
- Inaccurate product description not matching what was delivered.
- Subscription issues leading to unexpected charges.
- Change of mind after purchase.
Platinum Performance Refund Script
Script
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Hello,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription. I believe this might have been a billing issue or an accidental charge, as I was under the impression that my account was paused.
I would appreciate it if you could assist me in processing a refund for this charge. Thank you for your attention to this matter.
Best regards,
Platinum Performance Refund Policy
Platinum Performance offers a satisfaction guarantee on their products, allowing customers to return items within 90 days of purchase for a full refund if they are not satisfied. This policy applies to all products, ensuring that customers can shop with confidence.
The Easiest Way to Get a Platinum Performance Refund
If you’re frustrated trying to get a refund from Platinum Performance—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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