Overview
Pocket Props is a fun and creative company that offers a variety of cool and practical accessories for your smartphone and other devices. They specialize in unique phone stands, grips, and organizers that make using your tech easier and more enjoyable. Whether you’re looking to watch videos hands-free, take better selfies, or just keep your gadgets organized, Pocket Props has something for everyone. It’s all about making your everyday tech experience better, so you can focus on what you love doing!
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The description is based on reviewing the offerings on Pocket Props' website and summarizing their main services in a friendly, approachable manner.
How to Get a Pocket Props Refund: Step by Step
If you purchased through Credit or Debit Card:
- Log in to your online banking account.
- Locate the transaction related to Pocket Props.
- Click on the transaction details.
- Select the option for a dispute or chargeback.
- Fill in the required information including the reason for dispute.
- Indicate that the subscription renewed without prior notice.
- Mention that you have not utilized the service.
- Submit the dispute request.
- Wait for confirmation from your bank regarding the status of your request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on Pocket Props.
- Scroll down and tap on Report a Problem.
- Select the issue related to the charge.
- Choose Item didn't download or unlock for unused services.
- Comment about the renewal occurring unexpectedly.
- Follow the prompts to submit your report.
- Check for an email response from Apple regarding your refund request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the three horizontal lines (menu) in the top left corner.
- Select Account.
- Tap on Purchase History.
- Locate the transaction for Pocket Props.
- Tap on it, then select Report a Problem.
- Choose the applicable issue.
- Opt for Refund required if the subscription was unused.
- Mention that the subscription renewed without notice.
- Complete the form with necessary details and submit.
- Await confirmation of your refund status from Google.
If you purchased through Roku:
- Go to my.roku.com and log in to your Roku account.
- Select Manage your subscriptions.
- Find your Pocket Props subscription.
- Choose Cancel Subscription (if required for refund eligibility).
- Next, navigate to the Contact Us section of the Roku website.
- Select Chat with us.
- Once connected, request a refund for your Pocket Props subscription.
- State the subscription renewed unexpectedly.
- Emphasize that you have not used the service.
- Follow their instructions to complete the refund request.
- Check your email for the response and follow up if needed.
Phone
The phone is not available.
Tips and Tricks for Getting a Pocket Props Refund
- Document Everything: Keep a record of all communications with Pocket Props including emails and chat logs.
- Use Persistent Language: Be politely persistent in your requests, reiterating your issue and emphasizing your loyalty as a customer.
- Escalate When Necessary: If initial contact doesn't work, ask to speak with a manager or customer service supervisor.
- Timing Matters: Initiate the refund request shortly after receiving your item, as faster requests often yield better results.
- Reference Policies: When applicable, mention relevant policies that support your claim without overtly quoting them.
- Be Professional: Use clear, concise language; avoid emotional or accusatory tones to maintain professionalism.
- Follow up Regularly: If you don’t get a response within a reasonable time, follow up to keep your request active.
- Utilize Social Media: Share your experience on social platforms if you're not getting a response; companies often react quickly to public posts.
- Request Written Correspondence: Ask for confirmation of your refund request in writing; this can prompt quicker action.
- Leverage Payment Processor: If all else fails, contact your payment provider (like PayPal or your credit card company) for a chargeback.
Why Do People Request Refunds from Pocket Props
- Item not as described - Customers feel the product does not match the description on the website.
- Defective product - The item arrives damaged or malfunctions after minimal use.
- Late delivery - Items arrive significantly later than the estimated delivery date.
- Wrong item received - Customers receive a different product than what they ordered.
- Change of mind - Customers decide they no longer want the item after purchase.
- Quality issues - The product does not meet the expected quality standards.
- Unsatisfactory customer service - Experience with customer support leads to dissatisfaction.
- Billing errors - Incorrect charges or unauthorized transactions appear on their account.
- Shipping issues - Problems with tracking or lost packages affect customer experience.
- Size or fit problems - Clothing or wearable items do not fit as expected.
Pocket Props Refund Script
Script
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Hello Pocket Props Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription, and I believe this may have been an accidental billing issue. Given my dissatisfaction with this charge, I would like to kindly request a refund at your earliest convenience.
Thank you for your attention to this matter. I appreciate your help in resolving this issue promptly.
Best regards,
Pocket Props Refund Policy
Pocket Props offers a 30-day money-back guarantee for products that are unused and in original packaging. Customers must contact their support team to initiate the refund process.
The Easiest Way to Get a Pocket Props Refund
If you’re frustrated trying to get a refund from Pocket Props—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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