Overview
Pop Mart is a super fun online store where you can find adorable and collectible toys known as designer toys or blind box toys. They create cute little characters that come in mystery boxes, so it's always a surprise what you'll get! You can browse their latest collections, grab some trendy accessories, or even join in on special events for limited edition releases. It's a great place for collectors or anyone who loves quirky and creative designs!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward understanding of Pop Mart's offerings, focusing on appealing to consumers without using complex business jargon.
How to Get a Pop Mart Refund: Step by Step
If you purchased through Credit Card:
- Visit the labubu-popmart.com website and log into your account.
- Navigate to the Account Settings tab.
- Select Order History to find your recent transactions.
- Identify the transaction related to your membership or subscription that you wish to refund.
- Click on Request Refund next to the transaction.
- Fill out the refund request form with the necessary details:
- State that the subscription renewed without notice.
- Mention if the account has been unused or if the service did not meet your expectations.
- Submit the form and wait for confirmation via email regarding the refund status.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity section to view your recent transactions.
- Find the payment made to labubu-popmart.com.
- Click on Details and select Report a problem.
- Choose Issue a refund as the problem type.
- Provide information about why you're requesting the refund:
- Explain the subscription renewed without consent.
- Indicate any unauthorized charges.
- Submit your request and monitor your PayPal notifications for updates.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate your subscription to labubu-popmart.com.
- Tap on it and select Cancel Subscription to prevent future charges.
- After cancellation, return to Settings and tap Request Refund under Purchases.
- Explain precisely:
- The subscription auto-renewed without your explicit knowledge.
- You haven't used the service at all.
- Submit the refund request and await response from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Account and then go to Purchase History.
- Find the transaction for Pop Mart.
- Click on Refund next to the transaction.
- Provide details in the refund request form:
- Mention that the subscription renewed without notice.
- State that you have not utilized the service.
- Submit your request and check your email for response instructions.
If you purchased through a Gift Card:
- Visit labubu-popmart.com and log into your account.
- Go to Account Settings and then select Order History.
- Identify the transaction made using the gift card.
- Click on Request Refund next to the transaction.
- Fill in the refund request form with the reasons:
- Highlight that the transaction was not authorized.
- Note if the account was never used or simply unused.
- Submit the form and look for a follow-up email regarding the outcome of your request.
Phone
The phone is not available.
Tips and Tricks for Getting a Pop Mart Refund
- Be polite but firm in your initial communication; a friendly tone can often yield better results.
- Gather evidence including order numbers, receipts, and any previous communication to support your case.
- Use clear and concise language when describing the issue and desired outcome.
- Contact customer service through multiple channels, such as email and social media, to increase visibility.
- Escalate quickly to a supervisor if the first response is unsatisfactory; ask directly for a manager if needed.
- Time your requests just before working hours or during off-peak times to ensure quicker responses.
- Utilize Reddit threads or online forums to find specific phrases or tactics that have worked for others.
- Follow up persistently, but not excessively; wait a few days before checking back in on a response.
- Document everything to build a case in case you need to escalate to a dispute with your bank or credit card company.
- Leverage consumer protection laws if applicable, mentioning them can encourage faster resolution.
Why Do People Request Refunds from Pop Mart
- Defective items received
- Wrong item sent
- Item not as described
- Late delivery beyond estimated time
- Change of mind after purchase
- Poor quality of product
- Missing components or accessories
- Items not received at all
- Damaged during shipping
- Failed to meet expectations based on images
Pop Mart Refund Script
Script
Copy
Dear Pop Mart Customer Service,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent purchase. I noticed an accidental charge on my account that I did not authorize.
I would appreciate your assistance in processing a refund for this charge at your earliest convenience. If you need any further information from my end, please let me know.
Thank you for your attention to this matter.
Best regards,
Pop Mart Refund Policy
Pop Mart offers a return and refund policy that allows customers to request a return within 7 days of receipt for unopened and unused items. The refund process typically takes about 14 days once the returned product is received and processed.
The Easiest Way to Get a Pop Mart Refund
If you’re frustrated trying to get a refund from Pop Mart—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.