How to Get a PPS Refund

If you purchased through PPS.net:

1. Visit the PPS.net website.
2. Log into your account using your email and password.
3. Navigate to the Account tab in the main menu.
4. Select Billing History from the dropdown options.
5. Identify the transaction for which you want a refund.
6. Click on the Transaction Details link next to the relevant purchase.
7. Find the option labeled Request a Refund and click it.
8. Fill in all necessary information in the refund request form, including:
• Your reason for requesting the refund—mention that the subscription renewed without notice.
• State clearly if the account was unused.
• Include any evidence, such as transaction IDs or screenshots, if applicable.
9. Submit the form.
10. Check your email for a confirmation of the refund request within 24 hours.

If you purchased through Apple:

1. Open the Settings app on your iPhone or iPad.
2. Tap on your Apple ID at the top of the screen.
3. Select Subscriptions.
4. Find the PPS subscription you wish to refund.
5. Tap on the subscription and select Cancel Subscription (if cancellation is required).
6. Visit the Apple Report a Problem webpage at reportaproblem.apple.com.
7. Locate the transaction in question and click Report a Problem next to it.
8. Choose the option that says Request Refund.
9. In the comments section, use phrasing such as “I did not authorize the renewal” or “I was unaware of the subscription”.
10. Submit your request.

If you purchased through Google Play:

1. Open the Google Play Store app on your Android device.
2. Tap on the Menu icon (three horizontal lines) in the upper left corner.
3. Select Account.
4. Navigate to Purchase History.
5. Find the transaction related to PPS and click on it.
6. Tap on Refund or Report a Problem.
7. Select Request a Refund.
8. In the message box, consider using phrases like “The app was not used” or “The subscription renewed without notice”.
9. Submit the request.
10. Check your email for updates regarding your refund status.

If you purchased through PayPal:

1. Log into your PayPal account.
2. Click on Activity in the main navigation.
3. Locate the PPS transaction you want a refund for.
4. Click on the transaction for further details.
5. Select Report a Problem.
6. Choose the option for Dispute or Request a Refund.
7. Explain your issue by mentioning the lack of notice for renewal or stating that the subscription was unused.
8. Submit your request.
9. Monitor your email for further instructions from PayPal regarding your dispute.