Overview
Preloved is a fun online marketplace where you can buy and sell second-hand items. Whether you’re looking to declutter your home or hunt for unique finds, Preloved makes it easy. You can list items you no longer need, like clothes, furniture, or toys, and connect with buyers nearby. Plus, it’s a great way to find affordable stuff that’s already been loved by someone else. The site focuses on sustainability, so you’re also helping the planet by giving things a second chance.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a simple overview of Preloved's services and is tailored for general consumers, avoiding complex terminology.
How to Get a Preloved Refund: Step by Step
If you purchased through Preloved.com directly:
- Visit preloved.com.
- Scroll to the bottom of the page and click on Contact Us.
- Select Membership Refund from the support options.
- Fill out the refund request form with your details:
- Account Email: Use the email associated with your account.
- Description: State that you are requesting a refund for your membership.
- Reason: Mention that the membership renewed without your notice or that the account was unused.
- Submit the form and wait for a confirmation email.
- Follow any instructions in the email regarding additional information if requested.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find and tap on Preloved from the list.
- Scroll down and tap on Report a Problem.
- Select Request a Refund and choose the reason:
- Choose "I didn't authorize this charge" or "The service was not used".
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three lines) and select Account.
- Go to Purchase History.
- Locate the Preloved charge and tap on it.
- Select Report a problem.
- Choose I’d like to request a refund and provide the reason:
- Use "The service renewed without notice" or "Account remained unused".
- Complete and submit your request.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Preloved Refund
- Start with a friendly tone: Begin your communication politely to set a positive tone.
- Document everything: Keep records of your communications, including dates and content of messages.
- Be clear and concise: State your issue directly and specify the amount or item you’re seeking a refund for.
- Use social media: Post about your issue on Twitter and tag Preloved; public visibility can prompt a quicker response.
- Leverage timing: Request refunds at the start of the month when companies are more responsive.
- Escalate if ignored: If initial requests go unanswered, escalate your issue to a supervisor or use different contact channels.
- Utilize community tips: Look for user-shared templates for refund requests that have previously been successful.
- Be persistent: Follow up regularly if you don’t receive a response within a few days.
- Mention consumer rights: Articulate your rights as a consumer and potential avenues for further action if they don’t comply.
- Offer a compromise: If appropriate, suggest a partial refund or store credit as a resolution to speed up the process.
- Use emojis: Lighten the mood with an emoji in your message to make it feel less confrontational.
- Be patient: Give them reasonable time to respond, but know when to escalate if you’re met with silence.
Why Do People Request Refunds from Preloved
- Item not as described
- Defective product
- Wrong item received
- Delayed shipping
- Change of mind
- Item damaged during shipping
- Unauthorized transaction
- Seller unresponsive
- Quality not as expected
- Misleading photos
- Duplicate order
- Incompatibility issues
- Expired or outdated product
Preloved Refund Script
Script
Copy
Hello Preloved Team,
I hope this message finds you well. I am reaching out regarding a billing issue I experienced with my account. I noticed an accidental charge that I believe was made in error.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your prompt attention to this matter.
Best regards,
Preloved Refund Policy
Preloved does not have a formal refund policy since it is primarily a marketplace that connects buyers and sellers directly. Any refunds or returns must be negotiated between the buyer and the seller based on their individual agreements.
The Easiest Way to Get a Preloved Refund
If you’re frustrated trying to get a refund from Preloved—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
