Overview
ProLon offers a unique program designed to help people nourish their bodies while promoting health and longevity. They specialize in a 5-day meal plan that mimics fasting, which allows you to enjoy tasty, plant-based meals while still simplifying your routine. The meals are specifically designed to provide essential nutrients while helping your body enter a fasting state, which is believed to have various health benefits. ProLon makes it easy by providing everything you need for the week, including soups, snacks, and drinks, all carefully planned out. Whether you’re looking to reset your eating habits, boost your energy, or enhance your overall health, ProLon provides a convenient way to explore these goals in a friendly and approachable manner.
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The description is based on the services offered by ProLon, focusing on their 5-day meal plan and its benefits in a straightforward way, making it easy for anyone to understand.
How to Get a ProLon Refund: Step by Step
If you purchased through prolonlife.com:
- Visit the ProLon website and log in to your account.
- Go to the ‘Account’ section located at the top right of the page.
- Click on ‘Billing History’ to view your transactions.
- Select the most recent transaction for your membership or subscription.
- Look for the ‘Request Refund’ option; if not visible, proceed to the customer service section.
- Contact customer support via the ‘Support’ or ‘Help Center’ link.
- Use the live chat feature or submit a request form.
- When messaging support, mention that the subscription renewed without notice and that the account was unused to strengthen your case.
- Provide any requested details, including the transaction ID and reason for the refund.
- Submit your refund request and save the confirmation message for your records.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the Settings menu.
- Tap on Subscriptions to view all your active subscriptions.
- Select your ProLon subscription from the list.
- Scroll down and tap on Cancel Subscription to stop further charges.
- To request a refund, open the Apple Support website.
- Navigate to Billing and Subscriptions and select Request a refund.
- Sign in with your Apple ID and select the ProLon transaction.
- In the reason for the refund, emphasize that the service wasn’t used or that it renewed without notification.
- After submitting, check your email for confirmation and guidance on the refund process.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions to find your ProLon subscription.
- On the ProLon subscription page, tap Manage.
- Tap on Cancel Subscription to stop future payments.
- To request a refund, go to the Google Play Help Center online.
- Click on Request a refund and log in to your account.
- Select your ProLon transaction and state your reason clearly.
- Use phrases like “the subscription renewed without my consent” or “I did not use the service”.
- Complete the form and submit it, then check your email for updates regarding your request.
Tips and Tricks for Getting a ProLon Refund
- Document Everything: Keep records of all communications with ProLon, including emails and chat logs.
- Be Polite but Firm: Use courteous language when requesting a refund to maintain a positive rapport.
- Highlight Your Reason: Clearly explain the reason for your refund request, whether it's quality issues or personal circumstances.
- Timing Matters: Submit your request soon after your purchase or within the trial period to increase the likelihood of approval.
- Ask for Escalation: If the initial representative can't help, kindly ask to speak to a supervisor or manager.
- Social Media Leverage: Mention your issue on social media platforms to draw attention and prompt a quicker response.
- Follow Up: Don’t hesitate to follow up on your request if you don’t hear back within a few days.
- Use Different Channels: If email isn’t working, try reaching out via chat or phone for alternate responses.
- Share Positive Feedback: If you’ve had a good experience in the past, mention it to build goodwill.
- Stay Persistent: Don’t get discouraged; persistence can lead to success where initial attempts fail.
Why Do People Request Refunds from ProLon
- Unsatisfactory results from the ProLon fasting program.
- Difficulty following the meal plan or guidelines.
- Allergic reactions to any of the ingredients.
- Delayed shipping or non-receipt of the product.
- Personal health issues that prevent continuation of the program.
- Change of mind after purchase.
- Incorrect order received.
- Packaging issues leading to damaged products.
- Customer service dissatisfaction with response or support.
- Misleading advertising regarding the product benefits.
ProLon Refund Script
Script
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Dear ProLon Team,
I hope this message finds you well. I recently noticed an accidental charge on my account related to my ProLon subscription, and I believe there may have been a billing error. Unfortunately, I am not satisfied with the situation and would like to request a refund.
I appreciate your assistance in resolving this matter promptly. Thank you for your attention to this issue, and I look forward to your response.
Best regards,
ProLon Refund Policy
ProLon offers a 30-day satisfaction guarantee, allowing customers to request a refund if they are not satisfied with their purchase within that time frame. Refund requests must be made directly through their customer service, and the policy only applies to unopened and unused products.
The Easiest Way to Get a ProLon Refund
If you’re frustrated trying to get a refund from ProLon—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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