Overview
Proper Insurance is a company that specializes in providing insurance solutions to protect your valuable assets, whether that be your home, personal belongings, or rental properties. They focus on offering coverage that fits your specific needs, ensuring you're not paying for anything you don’t need. Their main services include customizable home insurance, liability insurance for landlords, and options for vacation rentals. With Proper Insurance, you can feel secure knowing your property is covered, giving you peace of mind so you can focus on enjoying life!
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The description is based on a general understanding of the services provided by Proper Insurance and aims to communicate those services in simple, relatable terms, avoiding complex industry jargon.
How to Get a Proper Insurance Refund: Step by Step
If you purchased through the Proper Insurance website:
- Go to proper.insure and log into your account using your credentials.
- Navigate to your profile by clicking on your account icon at the top right corner.
- Select Billing History from the dropdown menu.
- Locate the most recent transaction or subscription charge that you wish to refund.
- Click on Details next to the transaction.
- Look for an option labeled Request Refund and click it.
- In the refund request form, briefly explain your reason for the refund. Use phrases like:
- "The subscription renewed without prior notice"
- "The account has been inactive and unused"
- Submit the refund request and take note of any confirmation details provided.
If you purchased through a credit card:
- Contact your credit card issuer's customer service via the number on the back of your card.
- Provide them with details of the charge related to Proper Insurance.
- Explain that you want to dispute the charge because "it was a subscription renewal without notice" or "the service was not used".
- Follow their instructions to complete the dispute process.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity at the top menu.
- Find and select the transaction related to Proper Insurance.
- Click Report a Problem on the transaction details page.
- Select Refund as the issue type.
- Use messages such as:
- "I did not authorize this renewal"
- "The subscription was not used or needed"
- Complete and submit the dispute process as instructed by PayPal.
If you purchased through a mobile app store:
- Open the App Store or Google Play Store on your device.
- Tap on your profile icon in the top right corner.
- Select Subscriptions or Manage Subscriptions.
- Find your Proper Insurance subscription in the list.
- Tap Cancel Subscription (if required) and look for a refund option.
- Follow the prompts, using phrases like:
- "I did not intend to renew the subscription"
- "The service was not utilized or needed"
- Submit the refund request as directed by the app store.
Tips and Tricks for Getting a Proper Insurance Refund
- Be Persistent: Keep following up if you don’t get a response within a week.
- Document Everything: Maintain a clear record of all communications, including dates and names.
- Use Clear Language: Be straightforward and specific about your refund request.
- Escalate When Necessary: If you face resistance, escalate to a manager or higher authority.
- Timing Is Key: Request refunds immediately after the issue arises, as delays can weaken your case.
- Utilize Social Media: Post on platforms like Twitter if you’re not getting a response through traditional channels.
- Highlight Any Promised Policies: Reference any previous agreements or terms that support your refund claim.
- Be Polite but Firm: Maintain a respectful tone to foster cooperation but be clear about your expectations.
- Reference Customer Experiences: Mention other users who had their refunds approved successfully for leverage.
- Consider Timing with Billing Cycles: Initiate a refund request shortly after any payment has been processed.
Why Do People Request Refunds from Proper Insurance
- Policy cancellation before the coverage start date
- Duplicate coverage with another provider
- Customer dissatisfaction with service or support
- Unclear terms or conditions in the policy
- Failure to meet specific coverage needs
- Rates increased significantly after initial quote
- Change in circumstances that affects need for insurance
- Errors in policy details
- Failure to provide promised benefits or coverage
- Timely response delays or frustrations
Proper Insurance Refund Script
Script
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Dear Proper Insurance Team,
I hope this message finds you well. I am writing to address a billing issue that has occurred with my recent account statement. Specifically, I noticed an accidental charge that I believe should not have been applied. This has caused some dissatisfaction on my end, as I was expecting a different amount based on our agreement.
I would greatly appreciate it if you could look into this matter and process a refund for the erroneous charge at your earliest convenience. Thank you for your attention to this issue, and I look forward to your swift response.
Best regards,
Proper Insurance Refund Policy
Proper Insurance offers a full refund on cancellation requests made within the first 30 days of coverage, provided no claims have been filed. After this period, any cancellations may not be eligible for a refund, depending on the terms of the specific policy.
The Easiest Way to Get a Proper Insurance Refund
If you’re frustrated trying to get a refund from Proper Insurance—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.